BI
BALLITO ISP
Claimed Business
BI
BALLITO ISP
Claimed Business
1 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
Ranked In Internet & Telecoms
#36NPS Score
100Very Likely
Ranking
#36
in Internet & Telecoms
NPS Score
100
Recommended: Very Likely
Review Distribution
1|1 Reviews
Jun '25 - May '26
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
Recent reviews (1)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceSC
Sonja C
1 reviews | Active since Jan 2020
22 Feb 2026, 11:59
HORRIFYING EXPERIENCE WITH BALLITO ISP
I recommend Baliito ISP, via Linklayer, to my new tenant, who is an online teacher. Her fibre was supposed to have been active on 20 February 2026. This was a deal breaker for her, and I personally drove this entire process for almost 3 weeks, from start to what I thought was the finish. On 19 February both Linklayer and Ballito ISP confirmed that EVERYTHING was in place, and that on the morning of 20 February her 100/100 line will be activated. By 14.00 on 20 February nothing had been done by them. I followed up, and this is where the disaster commenced. Everyone is blaming each other for the issues. Ballito ISP claims the fault is with Linklayer, and vice versa. Then Ballito ISP blames their engineers, their upstream provider, and uses that famous "it's been escalated to management" line. I acknowledge that our area had a 12 hour power outage on Saturday from 06.00 to 18.00, but that has NOTHING to do with the issue, which is that the line should have been active on Friday morning. By the way, my tenant has already paid for the service. It has turned into a complete circus. My tenant commences classes at 8.30 tomorrow morning (Monday). No work means no income for her. She may even lose her job if she cannot adhere to her schedule. This is THE MOST SHOCKING display of inefficiency I have experienced in a long time. I run my own company, yet I, as management, do not hesitate to work 24/7 where the situation requires it. The management of both Linklayer and Ballito ISP have yet to surface. To everyone out there - do not deal with these businesses. If they really were making an effort, this issue would have been resolved by now, Sunday, at 13.52. It is absolutely shocking and a disgrace that customers are just numbers, and in this industry, you become a ticket number. Well - Ballito ISP, you will be compensating my tenant for loss of income, inconvenience, a possible job loss if this issue is not resolved today, refund for services not provided and prepaid, and any other consequential damages. Then there will be the bill for my time, and I don't come cheap. I don't care who your suppliers are. It's YOUR brand, so your damage.
Helpful (0)
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Sonja C
1 reviews | Active since Jan 2020
22 Feb 2026, 11:59
HORRIFYING EXPERIENCE WITH BALLITO ISP
I recommend Baliito ISP, via Linklayer, to my new tenant, who is an online teacher. Her fibre was supposed to have been active on 20 February 2026. This was a deal breaker for her, and I personally drove this entire process for almost 3 weeks, from start to what I thought was the finish. On 19 February both Linklayer and Ballito ISP confirmed that EVERYTHING was in place, and that on the morning of 20 February her 100/100 line will be activated. By 14.00 on 20 February nothing had been done by them. I followed up, and this is where the disaster commenced. Everyone is blaming each other for the issues. Ballito ISP claims the fault is with Linklayer, and vice versa. Then Ballito ISP blames their engineers, their upstream provider, and uses that famous "it's been escalated to management" line. I acknowledge that our area had a 12 hour power outage on Saturday from 06.00 to 18.00, but that has NOTHING to do with the issue, which is that the line should have been active on Friday morning. By the way, my tenant has already paid for the service. It has turned into a complete circus. My tenant commences classes at 8.30 tomorrow morning (Monday). No work means no income for her. She may even lose her job if she cannot adhere to her schedule. This is THE MOST SHOCKING display of inefficiency I have experienced in a long time. I run my own company, yet I, as management, do not hesitate to work 24/7 where the situation requires it. The management of both Linklayer and Ballito ISP have yet to surface. To everyone out there - do not deal with these businesses. If they really were making an effort, this issue would have been resolved by now, Sunday, at 13.52. It is absolutely shocking and a disgrace that customers are just numbers, and in this industry, you become a ticket number. Well - Ballito ISP, you will be compensating my tenant for loss of income, inconvenience, a possible job loss if this issue is not resolved today, refund for services not provided and prepaid, and any other consequential damages. Then there will be the bill for my time, and I don't come cheap. I don't care who your suppliers are. It's YOUR brand, so your damage.
0
Replies (0)LD
Lee D
1 reviews | Active since Jan 2020
7 Apr 2025, 11:18
DO NOT USE BALLITO ISP FOR WIFI SERVICES
The accounts department has lack of communication skills nor reading skills. They have been insisting I'm in areas even though I have sent through corresponding emails and Proof of payments. WORST SERVICE PROVIDERS. DO NOT USE THEM.
Helpful (0)
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Lee D
1 reviews | Active since Jan 2020
7 Apr 2025, 11:18
DO NOT USE BALLITO ISP FOR WIFI SERVICES
The accounts department has lack of communication skills nor reading skills. They have been insisting I'm in areas even though I have sent through corresponding emails and Proof of payments. WORST SERVICE PROVIDERS. DO NOT USE THEM.
0
Replies (0)FM
Faith M
1 reviews | Active since Jan 2020
23 Oct 2024, 10:23
Tia was Awesome
Tia resolved my issue effectively and efficiently she was understanding to my situation and dealt with it very professionally I appreciate her help and highly recommend if you need anything done speak to Tia
Helpful (0)
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Faith M
1 reviews | Active since Jan 2020
22 Oct 2024, 17:57
Horrible company horrible service
Terrible I have had several issues with this company so many I beginning to think it's now a race things because what the actual???? I had a network issue for 3 weeks I was so frustrated they processed a cancellation which I withdrew after finding out I must pay 2.7k to cancel fine I assumed my account would be debitted as usual but no they decode not to debit my account I email them to tell them my account is not being debitted they send me proof that they are I let it slide 3 months down they block my account and now say I owe money for 3 months what in the f!!!!! I hate this compamy I wish I never signed up.
Helpful (0)
|Replies (0)FM
Faith M
1 reviews | Active since Jan 2020
22 Oct 2024, 17:57
Horrible company horrible service
Terrible I have had several issues with this company so many I beginning to think it's now a race things because what the actual???? I had a network issue for 3 weeks I was so frustrated they processed a cancellation which I withdrew after finding out I must pay 2.7k to cancel fine I assumed my account would be debitted as usual but no they decode not to debit my account I email them to tell them my account is not being debitted they send me proof that they are I let it slide 3 months down they block my account and now say I owe money for 3 months what in the f!!!!! I hate this compamy I wish I never signed up.
0
Replies (0)OQ
Olwethu Q
1 reviews | Active since Jan 2020
19 Jul 2024, 08:26
What a beautiful ser...
What a beautiful service from this company I'm not sure how to spell the name Tia the lady who helped me today...top notch service...she listened to the problem at hand and quickly resolved it for me...I loved how she did not use her emotions on this matter and just assisted me with a clear heart ....she does her Pro standard Ballito ISP did well by recruiting this lady...I hope she gets to see this comment!!!!
Helpful (0)
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Olwethu Q
1 reviews | Active since Jan 2020
19 Jul 2024, 08:26
What a beautiful ser...
What a beautiful service from this company I'm not sure how to spell the name Tia the lady who helped me today...top notch service...she listened to the problem at hand and quickly resolved it for me...I loved how she did not use her emotions on this matter and just assisted me with a clear heart ....she does her Pro standard Ballito ISP did well by recruiting this lady...I hope she gets to see this comment!!!!
0
Replies (0)NM
Naso M
1 reviews | Active since Jan 2020
13 Sept 2023, 07:40
Worst Company
Please please don’t sign up with these people, I stay in LakeHaven Estate and for the past 3 months we have been fighting to get fibre installed. Can’t get another company cuz they have already signed a deal with the estate. Worst Customer care I have ever witnessed
Helpful (0)
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Naso M
1 reviews | Active since Jan 2020
13 Sept 2023, 07:40
Worst Company
Please please don’t sign up with these people, I stay in LakeHaven Estate and for the past 3 months we have been fighting to get fibre installed. Can’t get another company cuz they have already signed a deal with the estate. Worst Customer care I have ever witnessed
0
Replies (0)RL
Rob L
1 reviews | Active since Jan 2020
18 Mar 2020, 05:12
#SUPPORTLOCAL
Our business was receiving very poor service from another local fibre suppliers which was effecting our online business. I got hold of Ballito ISP and wow it was if the heavens had opened. Well done to Dewal and his team for handling our request so effiecently and although there were some teething problems they were quick to respond.
Helpful (0)
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Rob L
1 reviews | Active since Jan 2020
18 Mar 2020, 05:12
#SUPPORTLOCAL
Our business was receiving very poor service from another local fibre suppliers which was effecting our online business. I got hold of Ballito ISP and wow it was if the heavens had opened. Well done to Dewal and his team for handling our request so effiecently and although there were some teething problems they were quick to respond.
0
Replies (0)