Baobabit
Claimed Business
Baobabit
Claimed Business
0 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
#9Ranked In Electronics & Technology
0 NPSUnlikely
Ranking
#9
in Electronics & Technology
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceLD
Lauren Dixon-Paver
1 reviews | Active since Jan 2020
1 Mar 2024, 06:54
Unreliable Returns Despite 24 Month Warranty
I purchased a TP Link mesh system from this merchant via Takealot last year. It worked for the first few months, then stopped. TP Link took over 3 months to try and resolve it, none of which worked, and eventually said they were happy for me to proceed with a return. I returned the product, and it took over a month to get any response. Now, the return has been cancelled with no explanation, leaving me R3,599 out of pocket and needing to replace the faulty product - and I don't get the faulty one back. I'm shocked by the lack of communication and the consistent unprofessionalism from Takealot, TP Link and Baobab IT.
Helpful (0)
|Replies (0)LD
Lauren Dixon-Paver
1 reviews | Active since Jan 2020
1 Mar 2024, 06:54
Unreliable Returns Despite 24 Month Warranty
I purchased a TP Link mesh system from this merchant via Takealot last year. It worked for the first few months, then stopped. TP Link took over 3 months to try and resolve it, none of which worked, and eventually said they were happy for me to proceed with a return. I returned the product, and it took over a month to get any response. Now, the return has been cancelled with no explanation, leaving me R3,599 out of pocket and needing to replace the faulty product - and I don't get the faulty one back. I'm shocked by the lack of communication and the consistent unprofessionalism from Takealot, TP Link and Baobab IT.
0
Replies (0)DS
Derek S
1 reviews | Active since Jan 2020
15 Sept 2022, 15:34
DO NOT BUY BAOBAB Smart TV Box
I bought the following Smart TV unit: BAOBAB X96 Mini (Android 7.1.2 - 1+8GB) With Wi-Fi Mini Keyboard Within a few months the DSTV stopped working and after contacting them they informed me that there is a "software" issue because of the new DSTV multi sign in restrictions. What I find very peculiar is that I do have another Smart TV unit with NO issues whatsoever. I have emailed Karabo multiple times, promised to revert back to me with limited to no replies. He no ignores any emails when this issue will be resolved as it has been months and the unit is useless. It was replaced less than 12 months ago with the same issue. Do not purchase this Baobabit units as they do not support any upgrades and after sales service is sub standard. Be aware!!
Helpful (0)
|Replies (0)DS
Derek S
1 reviews | Active since Jan 2020
15 Sept 2022, 15:34
DO NOT BUY BAOBAB Smart TV Box
I bought the following Smart TV unit: BAOBAB X96 Mini (Android 7.1.2 - 1+8GB) With Wi-Fi Mini Keyboard Within a few months the DSTV stopped working and after contacting them they informed me that there is a "software" issue because of the new DSTV multi sign in restrictions. What I find very peculiar is that I do have another Smart TV unit with NO issues whatsoever. I have emailed Karabo multiple times, promised to revert back to me with limited to no replies. He no ignores any emails when this issue will be resolved as it has been months and the unit is useless. It was replaced less than 12 months ago with the same issue. Do not purchase this Baobabit units as they do not support any upgrades and after sales service is sub standard. Be aware!!
0
Replies (0)M
VIVI
Vinylart Interior Vinylart Interior
1 reviews | Active since Jan 2020
6 Dec 2021, 09:21
Good service
Good service
Helpful (0)
|Replies (0)VIVI
Vinylart Interior Vinylart Interior
1 reviews | Active since Jan 2020
6 Dec 2021, 09:21
Good service
Good service
0
Replies (0)PS
BS
Baobabit S
1 reviews | Active since Jan 2020
6 Dec 2021, 07:23
Happy customer
Very happy about the quality of this product!
Helpful (0)
|Replies (0)BS
Baobabit S
1 reviews | Active since Jan 2020
6 Dec 2021, 07:23
Happy customer
Very happy about the quality of this product!
0
Replies (0)