BP
Basumi plumbing property and property maintenance specialist
Claimed Business
BP
Basumi plumbing property and property maintenance specialist
Claimed Business
1 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
Ranked In Other
#2NPS Score
0Unlikely
Ranking
#2
in Other
NPS Score
0
Recommended: Unlikely
Review Distribution
1|1 Reviews
Jun '25 - May '26
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
Recent reviews (1)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceED
Etienne D
1 reviews | Active since Jan 2020
13 Jun 2025, 16:52
JD Destruction of property, ************
JD and his team caused extensive damage to my geyser causing water to flood all my appliances.Upon contacting JD to tell him to fix his mess, he refused and instead rocked up with a friend to physically intimidate me and my wife. He has caused extensive damage to my property, intimidated me and my wife.I will be pressing charges at SAPS
Helpful (0)
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Etienne D
1 reviews | Active since Jan 2020
13 Jun 2025, 16:52
JD Destruction of property, ************
JD and his team caused extensive damage to my geyser causing water to flood all my appliances.Upon contacting JD to tell him to fix his mess, he refused and instead rocked up with a friend to physically intimidate me and my wife. He has caused extensive damage to my property, intimidated me and my wife.I will be pressing charges at SAPS
0
Replies (0)BB
Burda B
1 reviews | Active since Jan 2020
25 Jul 2023, 20:34
Poor workmanship
Insurance company sent them to fix geyser and while doing this they made a hole right through the wall into the other room. They are not willing to take responsibility for this and fix this. Will not recommend them.
Helpful (0)
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Burda B
1 reviews | Active since Jan 2020
25 Jul 2023, 20:34
Poor workmanship
Insurance company sent them to fix geyser and while doing this they made a hole right through the wall into the other room. They are not willing to take responsibility for this and fix this. Will not recommend them.
0
Replies (0)RlG
René le Grange
1 reviews | Active since Jan 2020
8 May 2023, 10:00
Appalling service from Basumi
I phoned Basumi to give me a quote for a burst pipe in my shower. They came out 5 days ago and I have not heard anything from them. When the guy came out, he did not seem to know why he was here. He did not take any notes or measurements or pictures of the tiles. He was in my house for 2 minutes, all the while arguing with me that I was wrong. I know I am not a plumber, but water is literally spraying through the walls... I phoned their office to say I was unhappy. The office phoned him and then he changed his story to exactly what I had said. And then they insisted I would have to pay a R700 call-out fee - FOR 2 MINUTES AND NO QUOTE! Btw their website states they give FREE quotes. He also did not take my details so I have no idea where he was planning to send the quote. It has been 5 days and I have not had so much as phone call from them. One would think a burst pipe is rather serious... And they can forget about getting R700 out of me, since they did not uphold their side of the bargain.
Helpful (0)
|Replies (0)RlG
René le Grange
1 reviews | Active since Jan 2020
8 May 2023, 10:00
Appalling service from Basumi
I phoned Basumi to give me a quote for a burst pipe in my shower. They came out 5 days ago and I have not heard anything from them. When the guy came out, he did not seem to know why he was here. He did not take any notes or measurements or pictures of the tiles. He was in my house for 2 minutes, all the while arguing with me that I was wrong. I know I am not a plumber, but water is literally spraying through the walls... I phoned their office to say I was unhappy. The office phoned him and then he changed his story to exactly what I had said. And then they insisted I would have to pay a R700 call-out fee - FOR 2 MINUTES AND NO QUOTE! Btw their website states they give FREE quotes. He also did not take my details so I have no idea where he was planning to send the quote. It has been 5 days and I have not had so much as phone call from them. One would think a burst pipe is rather serious... And they can forget about getting R700 out of me, since they did not uphold their side of the bargain.
0
Replies (0)TP
LM
Lerato M
1 reviews | Active since Jan 2020
25 Aug 2020, 21:32
Racist comment made and terrible business ethic
You don’t have to scream black chick was the comment I received when I asked a guy to remove his car from my parking for 2 to 3 hours Immediately when I saw this car I called the company on 065 5518935 asking them kindly to remove their maintenance to enable me to park. A lady picked up who advised that she would call them right away and advise them to move . To my surprise 2 hours later the car was still in my parking . When I called the same number again suddenly my number was not being picked up. I sent a text advising I had called the clampers to clam this car and was alexia’s that the car already moved . I sent this lady a pic with registration number HH80Vl Gp was still in my parking and then got no response. My calls from this point on was dropped . This is pure disrespect and if they treat potential customers like this just how ****py do they treat their customers I would urge any black person in and around centurion no to call on this company in times of need . Their attitude and bad manners exercised by the staff can only be a reflection of the company it’s self . Their alternative number is 012751 431 DONT USE THEM SIES
Helpful (0)
|Replies (0)LM
Lerato M
1 reviews | Active since Jan 2020
25 Aug 2020, 21:32
Racist comment made and terrible business ethic
You don’t have to scream black chick was the comment I received when I asked a guy to remove his car from my parking for 2 to 3 hours Immediately when I saw this car I called the company on 065 5518935 asking them kindly to remove their maintenance to enable me to park. A lady picked up who advised that she would call them right away and advise them to move . To my surprise 2 hours later the car was still in my parking . When I called the same number again suddenly my number was not being picked up. I sent a text advising I had called the clampers to clam this car and was alexia’s that the car already moved . I sent this lady a pic with registration number HH80Vl Gp was still in my parking and then got no response. My calls from this point on was dropped . This is pure disrespect and if they treat potential customers like this just how ****py do they treat their customers I would urge any black person in and around centurion no to call on this company in times of need . Their attitude and bad manners exercised by the staff can only be a reflection of the company it’s self . Their alternative number is 012751 431 DONT USE THEM SIES
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Replies (0)