Bay Cool

Would not recommend

I had a terrible experience in my dealings with this company and a person called Romano. I bought a voucher for an aircon installation from them which was valued at R3000. First thing we struggled with was actually getting them to come out and do the installation, it took weeks upon weeks of back and forth discussion and repeating of said discussion for them to come out. When they eventually pitched up here they arrived without all the equipment and tools necessary for the job. We had to fit the brackets for installation ourselves and I had to drive to go purchase trunking for them to cover the aircon pipes (which is standard installation practice and was mentioned as a requirement beforehand). After the installation the aircon didn't work and they blamed it on a faulty aircon (it was a brand new Samsung) and then blamed it on our electrician; they eventually got it working somehow... Above and beyond the installation voucher they charged me R2090 extra for cable, copper tubing and travelling... Now, months later, after the aircon outdoor unit stopped working, we got another aircon company out to investigate and they found the problem to be cheap electrical cabling that was broken and barely making contact (this would also have been the reason the aircon didn't want to work in the first place). Spare yourself the trouble and hassle of having to deal with these people.