BS
Belvedere Square
Unclaimed Business
BS
Belvedere Square
Unclaimed Business
0 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
0
Ranking
#5
in Real Estate
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
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Heidi J
1 reviews | Active since Jan 2020
19 Feb 2025, 13:33
BELVEDERE SQUARE
Review for Belvedere Square (2024) I rented a flat at Belvedere Square in 2024, and I strongly urge potential tenants to be aware of several significant issues that were not disclosed to me before moving in. These issues made my experience extremely frustrating and, at times, unbearable. For those renting from other provinces or cities who may not have the opportunity to physically view the property and are relying solely on videos or photos, please take note: Pest Infestations: Throughout my time here, I constantly dealt with rodent and ****roach infestations. Despite reporting these issues multiple times, the building management failed to address them in a timely or effective manner. Unacceptable Noise: The commercial tenants in the building frequently made noise outside of acceptable hours, disturbing the peace of residential tenants late at night (after 10pm) and early in the morning (before 6am). This ongoing problem made it very difficult to enjoy a quiet and comfortable living environment. Vehicle Damage and Lack of Accountability: My vehicle was damaged due to the rodent infestation, and even after providing a repair estimate, the landlord refused to reimburse these costs. The landlord insisted on an invoice rather than an estimate, despite the fact that the necessary parts had to be imported from overseas and were subject to fluctuating exchange rates. Deposit Issues: The agent was unresponsive when I requested proof of the interest earned on my deposit. To make matters worse, the deposit, along with any interest earned, was not returned within the 14-day period stipulated in the lease agreement. As of writing this review—19 days after moving out—this issue remains unresolved. Based on my experience, I would strongly caution anyone considering renting here. The persistent pest infestations, noise disturbances, and lack of proper management made my time at Belvedere Square intolerable.
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Heidi J
1 reviews | Active since Jan 2020
19 Feb 2025, 13:33
BELVEDERE SQUARE
Review for Belvedere Square (2024) I rented a flat at Belvedere Square in 2024, and I strongly urge potential tenants to be aware of several significant issues that were not disclosed to me before moving in. These issues made my experience extremely frustrating and, at times, unbearable. For those renting from other provinces or cities who may not have the opportunity to physically view the property and are relying solely on videos or photos, please take note: Pest Infestations: Throughout my time here, I constantly dealt with rodent and ****roach infestations. Despite reporting these issues multiple times, the building management failed to address them in a timely or effective manner. Unacceptable Noise: The commercial tenants in the building frequently made noise outside of acceptable hours, disturbing the peace of residential tenants late at night (after 10pm) and early in the morning (before 6am). This ongoing problem made it very difficult to enjoy a quiet and comfortable living environment. Vehicle Damage and Lack of Accountability: My vehicle was damaged due to the rodent infestation, and even after providing a repair estimate, the landlord refused to reimburse these costs. The landlord insisted on an invoice rather than an estimate, despite the fact that the necessary parts had to be imported from overseas and were subject to fluctuating exchange rates. Deposit Issues: The agent was unresponsive when I requested proof of the interest earned on my deposit. To make matters worse, the deposit, along with any interest earned, was not returned within the 14-day period stipulated in the lease agreement. As of writing this review—19 days after moving out—this issue remains unresolved. Based on my experience, I would strongly caution anyone considering renting here. The persistent pest infestations, noise disturbances, and lack of proper management made my time at Belvedere Square intolerable.
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Liezl G
1 reviews | Active since Jan 2020
15 Mar 2022, 12:36
Don’t rent at Belvedere Square unless you want to lose money
This is a review of the rented apartments as a warning to potential residential tenants at Belvedere Square, we enjoyed all the stores housed in the square and have no complaints with them. We rented one of the apartments (A8) above the square for just over a year. We would not recommend renting here. It wasn’t the fact that we reported problems we experienced in the flat and received no response from the landlord or property managers for upward of 10 months. That we could look past, even though parts of the bathroom were in a state of disrepair. It was that the parking situation was untenable as residential tenants. Before we signed the lease we were assured by the person who works for Crystal Capital Investments (the landlords and owners of Belvedere Square) that Ranelagh Road was zoned for residential parking and that there would never be an issue finding residential tenant parking. Well we were fooled, as I’m sure this person was well aware, as although Ranelagh Road is zoned for residential parking the centre allows retail shoppers to park in the residential parking and so during busy times it was often impossible to find parking at our home. They are also very careful to put in the lease that you are not permitted to park within the centre so as residential tenants we were frequently in the frustrating situation of not being able to find parking at our apartment. When we attempted to reasonably resolve the issue with the landlord they made it very clear that although they were aware of the parking violations they would never do anything to rectify the problem and that as tenants (who had been assured parking was no issue) we must either deal with it or leave. So we decided to leave, because it really was that bad. Our dealings with this landlord have only got worse since our lease ended. In spite of us paying the first six months rent upfront, and then paying our rent on time throughout the duration of our lease and leaving the apartment in the state we entered it, fair wear and tear aside, they have not returned our deposit even though by law they are required to have returned by this stage. They have used a significant chunk of our deposit to pay for painting the whole of the apartment, even though this is unnecessary and there is nothing wrong with the paint. What’s more, the quote they got to repaint the 60 square metre apartment was around R10k, half of our deposit, which is just outrageous. We know this is outrageous because we have just paid R4500k including paint to paint the entirety of our new place (100 square metres), the paint of which was in far worse condition than the apartment we left at Belvedere Square. It seems strange, but not surprising that the amount they are trying to deduct from our deposit is almost the same amount as our monthly rent was. The more cynical among us might question if they’re not trying to eek out another month’s rent having failed to find replacement tenants. On top of all this, Crystal Capital Investments (our landlord ) and Broll (the agents who manage the property) play this this fun game of ping pong where they keep shifting responsibility to the other party so it is almost impossible to get an answer from someone. In sum, the apartment is liveable and conveniently located but not worth the R10k/month that we were paying to rent it (yes they accepted this willingly even though it is advertised for far more), without reliable parking and with non-existent recourse if one is to experience any issues. I wouldn’t rent there again if I had a do-over.
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|Replies (0)LG
Liezl G
1 reviews | Active since Jan 2020
15 Mar 2022, 12:36
Don’t rent at Belvedere Square unless you want to lose money
This is a review of the rented apartments as a warning to potential residential tenants at Belvedere Square, we enjoyed all the stores housed in the square and have no complaints with them. We rented one of the apartments (A8) above the square for just over a year. We would not recommend renting here. It wasn’t the fact that we reported problems we experienced in the flat and received no response from the landlord or property managers for upward of 10 months. That we could look past, even though parts of the bathroom were in a state of disrepair. It was that the parking situation was untenable as residential tenants. Before we signed the lease we were assured by the person who works for Crystal Capital Investments (the landlords and owners of Belvedere Square) that Ranelagh Road was zoned for residential parking and that there would never be an issue finding residential tenant parking. Well we were fooled, as I’m sure this person was well aware, as although Ranelagh Road is zoned for residential parking the centre allows retail shoppers to park in the residential parking and so during busy times it was often impossible to find parking at our home. They are also very careful to put in the lease that you are not permitted to park within the centre so as residential tenants we were frequently in the frustrating situation of not being able to find parking at our apartment. When we attempted to reasonably resolve the issue with the landlord they made it very clear that although they were aware of the parking violations they would never do anything to rectify the problem and that as tenants (who had been assured parking was no issue) we must either deal with it or leave. So we decided to leave, because it really was that bad. Our dealings with this landlord have only got worse since our lease ended. In spite of us paying the first six months rent upfront, and then paying our rent on time throughout the duration of our lease and leaving the apartment in the state we entered it, fair wear and tear aside, they have not returned our deposit even though by law they are required to have returned by this stage. They have used a significant chunk of our deposit to pay for painting the whole of the apartment, even though this is unnecessary and there is nothing wrong with the paint. What’s more, the quote they got to repaint the 60 square metre apartment was around R10k, half of our deposit, which is just outrageous. We know this is outrageous because we have just paid R4500k including paint to paint the entirety of our new place (100 square metres), the paint of which was in far worse condition than the apartment we left at Belvedere Square. It seems strange, but not surprising that the amount they are trying to deduct from our deposit is almost the same amount as our monthly rent was. The more cynical among us might question if they’re not trying to eek out another month’s rent having failed to find replacement tenants. On top of all this, Crystal Capital Investments (our landlord ) and Broll (the agents who manage the property) play this this fun game of ping pong where they keep shifting responsibility to the other party so it is almost impossible to get an answer from someone. In sum, the apartment is liveable and conveniently located but not worth the R10k/month that we were paying to rent it (yes they accepted this willingly even though it is advertised for far more), without reliable parking and with non-existent recourse if one is to experience any issues. I wouldn’t rent there again if I had a do-over.
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