B
Bestbuyer
Unclaimed Business
B
Performance(last 12 months):
TrustIndex
0
Ranking
#53
in Retail
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceGO
A
Anonymous
1 reviews | Active since Jan 2020
11 Apr 2023, 07:04
Daniel Light
Purchase goods online , on March 16 . they said they couriered the Goods via a courier m then they said , the parcel was redirected , and pick up at the courier depot in Capetown . i never collected , newer received the parcel , then they disconnected all their contact details , and dissipated from the Earth .. The website is still collecting order , be aware of this **** bestbuyer.co.za
Helpful (0)
|Replies (0)A
Anonymous
1 reviews | Active since Jan 2020
11 Apr 2023, 07:04
Daniel Light
Purchase goods online , on March 16 . they said they couriered the Goods via a courier m then they said , the parcel was redirected , and pick up at the courier depot in Capetown . i never collected , newer received the parcel , then they disconnected all their contact details , and dissipated from the Earth .. The website is still collecting order , be aware of this **** bestbuyer.co.za
0
Replies (0)NK
Nerena K
1 reviews | Active since Jan 2020
4 Apr 2023, 12:55
BESTBUYER / SHOP SMART IS ****MERS - BEWARE!!
Good day, Bestbuyer alias Shop Smart, Address: 103 Main Reef Road, Amalgam is a ****!! I ordered & paid for an item from them on the 13th March 2023. I spoke to a lady called Bernadette. On the 15th I started enquiring as to when I would be receiving my order after which she sent me an Invoice as well as an order no. By the 24th March I started following up with Aramex again about the delivery when I was told that it might be a ****. So this is the whatsapp & e-mail that I sent to them: "Hi Bernadette, so I started enquiring about my order this morning just to receive the following message from Aramex: "I do believe there are multiple chats were customers are providing the same number, please can you confirm with the shipper as this may be a **** that could be going around" 😡 Can you please give me urgent feedback on the matter. My "so-called" order number is: DBP47429168942 Please note that I will not hesitate to take this matter further if I find out it is a ****. I do not tolerate dishonest people so I will go to the highest authority to either get my product that I ordered or my money back!!" The rep**** on my e-mail that they are aware that there was a mix up with my waybill number & that they will try and sort it out a.s.a.p. Since then the communication stopped - they don't answer any e-mails or whatsapps & there is no number where you can actually get hold of them. I followed up with Aramex this morning & this was their reply" [12:00, 04/04/2023] Aramex South Africa: Most Recent: 📦Collected by Consignee 🗓️2023-03-24 10:00:00 📍Cape Town, South Africa Previous: 📦Under processing at operations facility 🗓️2023-03-24 00:59:00 📍Cape Town, South Africa —————————————— 📦Received at Origin Facility 🗓️2023-03-23 16:44:00 📍Sandton, South Africa —————————————— 📦Shipment Update 🗓️2023-03-22 17:07:00 📍Sandton, South Africa —————————————— 📦Received at Origin Facility 🗓️2023-03-22 17:07:00 📍Sandton, South Africa —————————————— 📦Record Created 🗓️2023-03-22 15:04:00 📍Sandton, South Africa —————————————— 📦Collected from Drop Box 🗓️2023-03-22 15:04:00, 📍Sandton, South Africa [12:00, 04/04/2023] Aramex South Africa: Is there anything else I can help you with?🙂 📦 1 - Track another shipment 🛒 2 - Find your nearest Store-To-Door location 📞 3 - Chat to an agent now [12:00, 04/04/2023] Nerena Koekemoer: 3 [12:00, 04/04/2023] Aramex South Africa: Sure, please enter your waybill number, before I connect you to an agent? ⌨ [12:01, 04/04/2023] Nerena Koekemoer: DBP47429168942 [12:01, 04/04/2023] Aramex South Africa: Great. What do you need help with today?🤔 [12:01, 04/04/2023] Nerena Koekemoer: I have not received anything - I see it says collected by consignee but it wasn't me & I do not live in Cape Town [12:02, 04/04/2023] Aramex South Africa: Thank you. Hang on a second while I connect you to a live chat agent😉👍 [12:22, 04/04/2023] Aramex South Africa: Hi there. My name is Bry-Lynne and I will be handling your request. Give me a moment while I look into this for you. Thanks [12:40, 04/04/2023] Aramex South Africa: Please note this has been identified as a **** Shipment, we do apologies Kindly contact your shipper for further assistance They have since blocked my account as well as taken the owners name of their website. Hi name is Marcell.. So be warned - they are a bunch of ****mers!!
Helpful (0)
|Replies (0)NK
Nerena K
1 reviews | Active since Jan 2020
4 Apr 2023, 12:55
BESTBUYER / SHOP SMART IS ****MERS - BEWARE!!
Good day, Bestbuyer alias Shop Smart, Address: 103 Main Reef Road, Amalgam is a ****!! I ordered & paid for an item from them on the 13th March 2023. I spoke to a lady called Bernadette. On the 15th I started enquiring as to when I would be receiving my order after which she sent me an Invoice as well as an order no. By the 24th March I started following up with Aramex again about the delivery when I was told that it might be a ****. So this is the whatsapp & e-mail that I sent to them: "Hi Bernadette, so I started enquiring about my order this morning just to receive the following message from Aramex: "I do believe there are multiple chats were customers are providing the same number, please can you confirm with the shipper as this may be a **** that could be going around" 😡 Can you please give me urgent feedback on the matter. My "so-called" order number is: DBP47429168942 Please note that I will not hesitate to take this matter further if I find out it is a ****. I do not tolerate dishonest people so I will go to the highest authority to either get my product that I ordered or my money back!!" The rep**** on my e-mail that they are aware that there was a mix up with my waybill number & that they will try and sort it out a.s.a.p. Since then the communication stopped - they don't answer any e-mails or whatsapps & there is no number where you can actually get hold of them. I followed up with Aramex this morning & this was their reply" [12:00, 04/04/2023] Aramex South Africa: Most Recent: 📦Collected by Consignee 🗓️2023-03-24 10:00:00 📍Cape Town, South Africa Previous: 📦Under processing at operations facility 🗓️2023-03-24 00:59:00 📍Cape Town, South Africa —————————————— 📦Received at Origin Facility 🗓️2023-03-23 16:44:00 📍Sandton, South Africa —————————————— 📦Shipment Update 🗓️2023-03-22 17:07:00 📍Sandton, South Africa —————————————— 📦Received at Origin Facility 🗓️2023-03-22 17:07:00 📍Sandton, South Africa —————————————— 📦Record Created 🗓️2023-03-22 15:04:00 📍Sandton, South Africa —————————————— 📦Collected from Drop Box 🗓️2023-03-22 15:04:00, 📍Sandton, South Africa [12:00, 04/04/2023] Aramex South Africa: Is there anything else I can help you with?🙂 📦 1 - Track another shipment 🛒 2 - Find your nearest Store-To-Door location 📞 3 - Chat to an agent now [12:00, 04/04/2023] Nerena Koekemoer: 3 [12:00, 04/04/2023] Aramex South Africa: Sure, please enter your waybill number, before I connect you to an agent? ⌨ [12:01, 04/04/2023] Nerena Koekemoer: DBP47429168942 [12:01, 04/04/2023] Aramex South Africa: Great. What do you need help with today?🤔 [12:01, 04/04/2023] Nerena Koekemoer: I have not received anything - I see it says collected by consignee but it wasn't me & I do not live in Cape Town [12:02, 04/04/2023] Aramex South Africa: Thank you. Hang on a second while I connect you to a live chat agent😉👍 [12:22, 04/04/2023] Aramex South Africa: Hi there. My name is Bry-Lynne and I will be handling your request. Give me a moment while I look into this for you. Thanks [12:40, 04/04/2023] Aramex South Africa: Please note this has been identified as a **** Shipment, we do apologies Kindly contact your shipper for further assistance They have since blocked my account as well as taken the owners name of their website. Hi name is Marcell.. So be warned - they are a bunch of ****mers!!
0
Replies (0)MZ
Magda Z
1 reviews | Active since Jan 2020
3 Apr 2023, 09:28
Not receiving order from Bestbuyer, terrible company
Very disappointed and angry. I ordered product online, paid it on 14 March, still did not received my order. I tracked the parcel on Aramex, they told me it is on it's way to Cape Town. I told them I am in Gauteng, they said I must contact the sender, which I did. Got an email telling me they are aware of the mix up and after that they don't answer my emails or WhatsApp. Very poor service if I could I would not even give them one star rating.
Helpful (0)
|Replies (0)MZ
Magda Z
1 reviews | Active since Jan 2020
3 Apr 2023, 09:28
Not receiving order from Bestbuyer, terrible company
Very disappointed and angry. I ordered product online, paid it on 14 March, still did not received my order. I tracked the parcel on Aramex, they told me it is on it's way to Cape Town. I told them I am in Gauteng, they said I must contact the sender, which I did. Got an email telling me they are aware of the mix up and after that they don't answer my emails or WhatsApp. Very poor service if I could I would not even give them one star rating.
0
Replies (0)DD
Danielle D
1 reviews | Active since Jan 2020
30 Mar 2023, 06:03
Beware of buying from these guys, they take your money n don't deliver the goods
Beware of Best buys, I bought an item n they promised delivery last week. To date I have received nothing n they have cut off communication with me. They are not responding to my emails or my WhatsApp messages anymore. Very disappointing.
Helpful (0)
|Replies (0)DD
Danielle D
1 reviews | Active since Jan 2020
30 Mar 2023, 06:03
Beware of buying from these guys, they take your money n don't deliver the goods
Beware of Best buys, I bought an item n they promised delivery last week. To date I have received nothing n they have cut off communication with me. They are not responding to my emails or my WhatsApp messages anymore. Very disappointing.
0
Replies (0)RR
Robbie R
1 reviews | Active since Jan 2020
29 Mar 2023, 14:12
Bestbuyer
I bought some stuff on 14 March 2023 and received my Tracking Number for delivery to9 KZN but in the meantime the stuff been delivered in Cape Town and when I followed up with the Courier Company Amarax they informed me this is a ****. The receiver tel number is 0736207302 stuff delivered to 19 Dock Road Cape Town. Sender information Robert Robinson 0786267329 e mail address 365finace@bestbuyer.co.za Store Location: 103 Main Reef Rd, Amalgam, Johannesburg, 2092
Helpful (0)
|Replies (0)RR
Robbie R
1 reviews | Active since Jan 2020
29 Mar 2023, 14:12
Bestbuyer
I bought some stuff on 14 March 2023 and received my Tracking Number for delivery to9 KZN but in the meantime the stuff been delivered in Cape Town and when I followed up with the Courier Company Amarax they informed me this is a ****. The receiver tel number is 0736207302 stuff delivered to 19 Dock Road Cape Town. Sender information Robert Robinson 0786267329 e mail address 365finace@bestbuyer.co.za Store Location: 103 Main Reef Rd, Amalgam, Johannesburg, 2092
0
Replies (0)A