Poor service as always

I phoned them to help me on the trade and retail price of a vehicle.I was put through to someone at Automark that answered the phone "hello"then he put me through to someone and there was only music playing in my ear for how long.I have never been happy with this branch service.Even when you go to the parts department they have all the time in the world and you wait so long.I then contacted the Pta North branch and was helped immediately.Maybe the managers must go read their reviews on Hello peter and see how really bad their service is.I dont think they are aware of anything.