TrustIndex
0
Ranking
#53
in Retail
NPS Score
-100
Recommended: Unlikely
Jun '25 - May '26
Big Save has a TrustIndex of 0 out of 10 on Hellopeter, based on 4 reviews in the last 12 months. Hellopeter has tracked Big Save across 23 total reviews. How is the TrustIndex calculated? →
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
Online grocery purchase is very unprofessional. They keep changing delivery days.
1 reviews | Active since Jan 2020
Online grocery purchase is very unprofessional. They keep changing delivery days.
1 reviews | Active since Jan 2020
Watloo big save liquer they saves it's very bad . I order alcohol last Thursday I didn't get my order till today no one it's responding to my text . The thing that annoyed me I paid them
1 reviews | Active since Jan 2020
Watloo big save liquer they saves it's very bad . I order alcohol last Thursday I didn't get my order till today no one it's responding to my text . The thing that annoyed me I paid them
1 reviews | Active since Jan 2020
The white gentleman working at the department where you return the empties is very rude towards black people. If you working with customers get somebody with the right attitude and that knows his living in a multi racial country. I would rather go somewhere else in future. Poor poor customer relationships. 😡
1 reviews | Active since Jan 2020
The white gentleman working at the department where you return the empties is very rude towards black people. If you working with customers get somebody with the right attitude and that knows his living in a multi racial country. I would rather go somewhere else in future. Poor poor customer relationships. 😡
1 reviews | Active since Jan 2020
The worst experience eachntime I do groceries with them. They said that I will receive my groceries The same day of you order before 12pm, but it has been 2 days I haven't received anything. I called for 2ndays straight a lady Nomsa at Watloo promised she will call me back once she spoke to Obakeng, but nothing. Here I am without the goods I bought for two days. I have lids, the service really socks. The delivery depo is in Midrand but they drove past me for delivery to go to far off places and come to Fourways last. How is that even possible. The service stinks. I don't want that groceries anymore I want my money I can go to another wholesaler. Order reference. B1758 LUCINDA KENMOE 063 062 9112
1 reviews | Active since Jan 2020
The worst experience eachntime I do groceries with them. They said that I will receive my groceries The same day of you order before 12pm, but it has been 2 days I haven't received anything. I called for 2ndays straight a lady Nomsa at Watloo promised she will call me back once she spoke to Obakeng, but nothing. Here I am without the goods I bought for two days. I have lids, the service really socks. The delivery depo is in Midrand but they drove past me for delivery to go to far off places and come to Fourways last. How is that even possible. The service stinks. I don't want that groceries anymore I want my money I can go to another wholesaler. Order reference. B1758 LUCINDA KENMOE 063 062 9112
1 reviews | Active since Jan 2020
Horrible service today the 28th August 2024,from a white Guy named Nelson he was so rude to me because of a wrong price which is on the shelf he saidto me, "I must read and compare prices on the shelves.
1 reviews | Active since Jan 2020
Horrible service today the 28th August 2024,from a white Guy named Nelson he was so rude to me because of a wrong price which is on the shelf he saidto me, "I must read and compare prices on the shelves.
1 reviews | Active since Jan 2020
The store is horrible,dirty unfriendly staff,they just pack dirty stock on shelves! 25 Feb i went there and buy atchar when i take that atchar it was dirty and all of dem i forgot yo check expiry date.when i arrived home i open that atchar there was a smell when i check it was expired! I went back on 29 Feb to exchange 🙄you wont believe the whole shelve was packed with expired food careful when you buy der check expiry please waste of time and money i have to go back for expired atchar and the manager pathetic yhooo aaibo black market he was not even sorry like he did even apologize sies i wish metro police can go there nd check the whole store and give them a fine!!!
1 reviews | Active since Jan 2020
The store is horrible,dirty unfriendly staff,they just pack dirty stock on shelves! 25 Feb i went there and buy atchar when i take that atchar it was dirty and all of dem i forgot yo check expiry date.when i arrived home i open that atchar there was a smell when i check it was expired! I went back on 29 Feb to exchange 🙄you wont believe the whole shelve was packed with expired food careful when you buy der check expiry please waste of time and money i have to go back for expired atchar and the manager pathetic yhooo aaibo black market he was not even sorry like he did even apologize sies i wish metro police can go there nd check the whole store and give them a fine!!!
1 reviews | Active since Jan 2020
At Big save hammanskraal I was really disrespect by one of the stuff , the stuff do not have name tags I'm so furious.
1 reviews | Active since Jan 2020
At Big save hammanskraal I was really disrespect by one of the stuff , the stuff do not have name tags I'm so furious.
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