BC
Big5 Cookware Factory Shop
Unclaimed Business
BC
Big5 Cookware Factory Shop
Unclaimed Business
0 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
0
Ranking
#53
in Retail
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceWO
Winnie O
1 reviews | Active since Jan 2020
20 May 2024, 13:02
Stay Away
I purchased the "stainless steel" pressure cooker from Big5, it started rusting on the top rim after 2 uses. Big5 says that its normal and refuses to refund me. I have never had a stainless steel pot rusting, even after years of daily use. To save yourself stress and frustration, rather don't buy from this company. Email communication is like squeezing water from a stone.
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Winnie O
1 reviews | Active since Jan 2020
20 May 2024, 13:02
Stay Away
I purchased the "stainless steel" pressure cooker from Big5, it started rusting on the top rim after 2 uses. Big5 says that its normal and refuses to refund me. I have never had a stainless steel pot rusting, even after years of daily use. To save yourself stress and frustration, rather don't buy from this company. Email communication is like squeezing water from a stone.
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Katlego L
1 reviews | Active since Jan 2020
12 Mar 2024, 07:22
good pots
I received my Zebra pots within 4 days everything was in order… I love my pots I recommend them to any one who wants to buy them. I love the fact that they are so easy to clean..will be buying more for my mum. I give Big5 5*
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Katlego L
1 reviews | Active since Jan 2020
12 Mar 2024, 07:22
good pots
I received my Zebra pots within 4 days everything was in order… I love my pots I recommend them to any one who wants to buy them. I love the fact that they are so easy to clean..will be buying more for my mum. I give Big5 5*
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Thembisa M
1 reviews | Active since Jan 2020
7 Mar 2024, 18:53
Great product
I really recommend Big5 Cookware! They sent my pot very fast, and it's awesome. The pot is strong, big, and a great value for the price. I use it a lot in my kitchen, and it's perfect for all kinds of cooking. I totally recommend the pot is great, and you get a lot for your money.
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Thembisa M
1 reviews | Active since Jan 2020
7 Mar 2024, 18:53
Great product
I really recommend Big5 Cookware! They sent my pot very fast, and it's awesome. The pot is strong, big, and a great value for the price. I use it a lot in my kitchen, and it's perfect for all kinds of cooking. I totally recommend the pot is great, and you get a lot for your money.
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Shane B
1 reviews | Active since Jan 2020
28 Feb 2024, 17:28
happy customer
I'm really happy with my purchase with Big5! The pot is super strong and nice. Great value for the money, and it arrived quickly,four days, well within my expectations. I had a question and contacted the support team on WhatsApp, they rep**** in a few hours. Thanks to Olga for the excellent service. I am a happy customer. Overall, a fantastic buy, five stars!
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Shane B
1 reviews | Active since Jan 2020
28 Feb 2024, 17:28
happy customer
I'm really happy with my purchase with Big5! The pot is super strong and nice. Great value for the money, and it arrived quickly,four days, well within my expectations. I had a question and contacted the support team on WhatsApp, they rep**** in a few hours. Thanks to Olga for the excellent service. I am a happy customer. Overall, a fantastic buy, five stars!
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MP
Maureen P
1 reviews | Active since Jan 2020
3 Nov 2023, 11:31
Disgusting service
Disgusting service.....not helpful ....no communication skills....no customer service skills....just don't care about their business and their values IF ANY If I could give 0 stars then that's what it will be 0
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Maureen P
1 reviews | Active since Jan 2020
3 Nov 2023, 11:31
Disgusting service
Disgusting service.....not helpful ....no communication skills....no customer service skills....just don't care about their business and their values IF ANY If I could give 0 stars then that's what it will be 0
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Sibusiso D
1 reviews | Active since Jan 2020
31 Oct 2023, 11:29
Big5 Cookware is a ****!!!
I placed two orders with them of a total of R1300 and the first order for R500 for two enamel pots was okay and gave me confidence to place the second order. Unfortunately, the second order was just plain *******, out of about 20 enamel items including saucers, mugs, plates, bowls etc only 3 items were in an expected sale condition. The rest of the items were rejects with uneven paint finish, rough surfaces that could scratch a finger if you run it through the surface, some were even with small dents in the bodywork. My experience with them has been very bad, they don't value customers, their business is more like a **** because they sell reject goods at premium prices
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Sibusiso D
1 reviews | Active since Jan 2020
31 Oct 2023, 11:29
Big5 Cookware is a ****!!!
I placed two orders with them of a total of R1300 and the first order for R500 for two enamel pots was okay and gave me confidence to place the second order. Unfortunately, the second order was just plain *******, out of about 20 enamel items including saucers, mugs, plates, bowls etc only 3 items were in an expected sale condition. The rest of the items were rejects with uneven paint finish, rough surfaces that could scratch a finger if you run it through the surface, some were even with small dents in the bodywork. My experience with them has been very bad, they don't value customers, their business is more like a **** because they sell reject goods at premium prices
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Madaleen B
1 reviews | Active since Jan 2020
28 Dec 2022, 10:11
LOST ORDER!
I have placed an online order with Big5 Cookware. According to Big5 Cookware my package was collected by Internet Express couriers in 21/12/2022. According to the courier the package was never handed over to them, Big5 Cookware promised to look into it, but I have not received ANY solid feedback other than they will look into it, from them. Big5 Cookware simply responds that they are closed (even though according to the website they are open) and that the package will be delivered (when? Christmas 2024?) In the mean time I have thrown a lot of money in the water on an order I'm not going to receive as both Big5 cookware and Internet express couriers denies accountability - if something goes wrong with an order it becomes the customer's loss as there is a complete lack of responsibility and accountability on the side of Big5 Cookware!
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Madaleen B
1 reviews | Active since Jan 2020
28 Dec 2022, 10:11
LOST ORDER!
I have placed an online order with Big5 Cookware. According to Big5 Cookware my package was collected by Internet Express couriers in 21/12/2022. According to the courier the package was never handed over to them, Big5 Cookware promised to look into it, but I have not received ANY solid feedback other than they will look into it, from them. Big5 Cookware simply responds that they are closed (even though according to the website they are open) and that the package will be delivered (when? Christmas 2024?) In the mean time I have thrown a lot of money in the water on an order I'm not going to receive as both Big5 cookware and Internet express couriers denies accountability - if something goes wrong with an order it becomes the customer's loss as there is a complete lack of responsibility and accountability on the side of Big5 Cookware!
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