B
Binance.com
Unclaimed Business
B
Binance.com
Unclaimed Business
14 Reviews (last 12 months)
Does not respond to reviews
AI Review Summary
Based on recent customer reviews, Binance.com receives sharply divided feedback from South African users. While some customers praise the platform's variety of trading instruments and overall convenience, a significant number report severe issues with fund access, blocked accounts, and unresponsive customer support. Several reviewers describe prolonged delays in resolving withdrawal and deposit problems, with some alleging total loss of funds. Frustration with the lack of meaningful communication from support teams is a recurring concern, leaving many users feeling ignored and financially distressed.
Performance(last 12 months):
TrustIndex
0
Ranking
#69
in Financial Services
NPS Score
-100
Recommended: Unlikely
Review Distribution
2|14 Reviews
Jun '25 - May '26
5(16.7%)
4(0%)
3(16.7%)
2(8.3%)
1(58.3%)
5(16.7%)
4(0%)
3(16.7%)
2(8.3%)
1(58.3%)
Frequently Asked Questions About Binance.com
Based on recent customer reviews, Binance.com receives sharply divided feedback from South African users. While some customers praise the platform's variety of trading instruments and overall convenience, a significant number report severe issues with fund access, blocked accounts, and unresponsive customer support. Several reviewers describe prolonged delays in resolving withdrawal and deposit problems, with some alleging total loss of funds. Frustration with the lack of meaningful communication from support teams is a recurring concern, leaving many users feeling ignored and financially distressed.
Binance.com has a TrustIndex of 0 out of 10 on Hellopeter, based on 14 reviews in the last 12 months. Hellopeter has tracked Binance.com across 113 total reviews. How is the TrustIndex calculated? →
Recent reviews (14)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceKJ
Katlego J
1 reviews | Active since Jan 2020
18 Mar 2026, 20:21
I invested in an online platform that promised returns, but communication has been extremely poor and withdrawal requests remain unpaid
I invested in an online platform that promised returns, but communication has been extremely poor and withdrawal requests remain unpaid. This lack of response and failure to process payouts raises serious concerns about the company’s legitimacy. Please be cautious and avoid investing without proper verification. Contact Nation cyber security UK. *+ 4 4 74 6 5 2 8 55 8 4* watsapp
Helpful (0)
|Replies (0)KJ
Katlego J
1 reviews | Active since Jan 2020
18 Mar 2026, 20:21
I invested in an online platform that promised returns, but communication has been extremely poor and withdrawal requests remain unpaid
I invested in an online platform that promised returns, but communication has been extremely poor and withdrawal requests remain unpaid. This lack of response and failure to process payouts raises serious concerns about the company’s legitimacy. Please be cautious and avoid investing without proper verification. Contact Nation cyber security UK. *+ 4 4 74 6 5 2 8 55 8 4* watsapp
0
Replies (0)J
Joanne
1 reviews | Active since Jan 2020
12 Mar 2026, 10:44
R1000 was imbezzled under false pretense of a reward later heard this company is a bit coin company
R1000 was imbezzled under false pretense of a reward later heard this company is a bit coin company. I have tried to have my R1000 refunded but they closed the acc and opened another. The account holder is Glenda ngcobo.
Helpful (0)
|Replies (0)J
Joanne
1 reviews | Active since Jan 2020
12 Mar 2026, 10:44
R1000 was imbezzled under false pretense of a reward later heard this company is a bit coin company
R1000 was imbezzled under false pretense of a reward later heard this company is a bit coin company. I have tried to have my R1000 refunded but they closed the acc and opened another. The account holder is Glenda ngcobo.
0
Replies (0)A
GF
Godfried F
1 reviews | Active since Jan 2020
4 Mar 2026, 09:14
decent platform
It's a decent platform. I trade on it from time to time. It has a variety of instruments. The support is helpful.
Helpful (0)
|Replies (0)GF
Godfried F
1 reviews | Active since Jan 2020
4 Mar 2026, 09:14
decent platform
It's a decent platform. I trade on it from time to time. It has a variety of instruments. The support is helpful.
0
Replies (0)F
SW
Shaun W
1 reviews | Active since Jan 2020
13 Dec 2025, 05:44
Unhappy Binance Customer
I have made a withdrawal request from Quotex on the 08.12.2925 to my Binance account. Due to Travel Rule requirements I had to complete "additional information" required which I completed on the 09.12.2025. To date my funds has not been credited to my account. Working on the Binance Platform is no longer pleasurable due to the delay in funds being credited to my account. I just want my money to be deposited and withdrawn so that I can close my account.
Helpful (0)
|Replies (0)SW
Shaun W
1 reviews | Active since Jan 2020
13 Dec 2025, 05:44
Unhappy Binance Customer
I have made a withdrawal request from Quotex on the 08.12.2925 to my Binance account. Due to Travel Rule requirements I had to complete "additional information" required which I completed on the 09.12.2025. To date my funds has not been credited to my account. Working on the Binance Platform is no longer pleasurable due to the delay in funds being credited to my account. I just want my money to be deposited and withdrawn so that I can close my account.
0
Replies (0)F
Fred
1 reviews | Active since Jan 2020
4 Nov 2025, 01:36
I was ****med on a website and was ********** several thousand, thought I had lost it all but then a friend recommended Autoassetsrecovery@g m a i l
I was ****med on a website and was ********** several thousand, thought I had lost it all but then a friend recommended Autoassetsrecovery@g m a i l.c o m. I got in touch with THEM and they got my money back, these guys know what they are doing They have fantastic knowledge in this area. A fraction of my money was recovered ($589k out of $800k worth )They tell me that they cannot recover the rest. Apart from that, I would use them again however and I will never trade ever again! I would recommend their (email) Autoassetsrecovery@g m a i l.c o m. to other people to get your funds back immediately THANK ME LATER
Helpful (0)
|Replies (0)F
Fred
1 reviews | Active since Jan 2020
4 Nov 2025, 01:36
I was ****med on a website and was ********** several thousand, thought I had lost it all but then a friend recommended Autoassetsrecovery@g m a i l
I was ****med on a website and was ********** several thousand, thought I had lost it all but then a friend recommended Autoassetsrecovery@g m a i l.c o m. I got in touch with THEM and they got my money back, these guys know what they are doing They have fantastic knowledge in this area. A fraction of my money was recovered ($589k out of $800k worth )They tell me that they cannot recover the rest. Apart from that, I would use them again however and I will never trade ever again! I would recommend their (email) Autoassetsrecovery@g m a i l.c o m. to other people to get your funds back immediately THANK ME LATER
0
Replies (0)LA
Lee-kyle Alexander
1 reviews | Active since Jan 2020
7 Oct 2025, 13:59
Binance please assist
Was using the app and then sent a ticket for issue that was done and haven't received any feedback or information after logging it.
Helpful (0)
|Replies (0)LA
Lee-kyle Alexander
1 reviews | Active since Jan 2020
7 Oct 2025, 13:59
Binance please assist
Was using the app and then sent a ticket for issue that was done and haven't received any feedback or information after logging it.
0
Replies (0)