1 reviews | Active since Member
Good day I would like to share my experience using the bioderma ***mentbio range, which i purchased from dischem pharmacy. I purchased the day,night and brightening cleansing foam wash. These products caused me a whole lot more of ***mentation. It gave an after reaction alot of acne on my upper lip and face. I wrote an email to bioderma expressing my concerns regards these creams because whats actually stated on the packaging it does the total opposite . The ***mentbio range never help clear off ***mentation but instead cause more ***mentation an damage to my skin darken my ***mentation. Last week on Thursday trainer from bioderma by the name of Dee got in touch with me, i explain everything. Later that afternoon she sent an whatsaap message advising me that i should take the creams back to store where it was purchased from? I then i told her that i purchased the at pmb dischem liberty midland mall. I told her live in durban, but she insisted that i go to store of purchase. Last night i messaged dee to find whats going on. I explained my concerns that i reside in durban at the time of purchase i was in pmb. Today Dee messaged to say i must take the creams to the nearest store without making proper arrangements the management of dischem. At least make an arrangement to management of the cosmetic department that would have been better. Meagan dee manager also told me that its impossible. The question is asked how does bioderma operate if they cant seem to address an customers complaint properly. Ladies please dont buy this ***mentbio range its totally terrible and a total waste of money. As i waste my money and time