BA
Birch Acres Mall
Unclaimed Business
BA
Performance(last 12 months):
TrustIndex
0
Ranking
#2
in Other
NPS Score
100
Recommended: Very Likely
Review Distribution
4.6|9 Reviews
May '25 - Apr '26
5(85.7%)
4(0%)
3(0%)
2(0%)
1(14.3%)
5(85.7%)
4(0%)
3(0%)
2(0%)
1(14.3%)
Frequently Asked Questions About Birch Acres Mall
Birch Acres Mall has a TrustIndex of 0 out of 10 on Hellopeter, based on 9 reviews in the last 12 months. Hellopeter has tracked Birch Acres Mall across 21 total reviews. How is the TrustIndex calculated? →
Recent reviews (9)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceBP
Busisiwe P
1 reviews | Active since Jan 2020
23 Jan 2026, 17:57
Sleepmaster bed
Thank you for your excellent service you gave me at Tembisa birch acres mall
Helpful (0)
|Replies (0)BP
Busisiwe P
1 reviews | Active since Jan 2020
23 Jan 2026, 17:57
Sleepmaster bed
Thank you for your excellent service you gave me at Tembisa birch acres mall
0
Replies (0)AN
Angel N
1 reviews | Active since Jan 2020
16 Oct 2025, 10:56
Terrible Service from Birch Acres Medical Centre
Very Poor Service I got from Birch Acres Medical Centre next to Pick n Pay. The nurse (I think her name is Nkele with no hair) was very rude no sympathy no Ubuntu they could see the server pains I wan in, I got there at 9am waited for the dentist till 10:45am couldn't even sit straight the pains would be at ease when kneeling but I was told it's not a good image for the centre I must fix the chair and sit up straight mind you I am 34 weeks pregnant. I was told to wait the dentist was coming in at 10:30am..I waited...After being so rude she went feather not telling me but telling her friend that the Dentist might not even come by now she might come after 12pm with tears all over my face I asked her to give the dentist a call to ask if she'd be coming anytime sooner but she told me to call her by myself if I have her number her actions made it clear that I was not welcomed to the facility. Checking the reviews it seems like the nurse is a threat to the business as everyone is complaining about her I so wish the health department can review her profession as you can't be that rude while you dealing with patients we go to the facility for help not for fun.
Helpful (0)
|Replies (0)AN
Angel N
1 reviews | Active since Jan 2020
16 Oct 2025, 10:56
Terrible Service from Birch Acres Medical Centre
Very Poor Service I got from Birch Acres Medical Centre next to Pick n Pay. The nurse (I think her name is Nkele with no hair) was very rude no sympathy no Ubuntu they could see the server pains I wan in, I got there at 9am waited for the dentist till 10:45am couldn't even sit straight the pains would be at ease when kneeling but I was told it's not a good image for the centre I must fix the chair and sit up straight mind you I am 34 weeks pregnant. I was told to wait the dentist was coming in at 10:30am..I waited...After being so rude she went feather not telling me but telling her friend that the Dentist might not even come by now she might come after 12pm with tears all over my face I asked her to give the dentist a call to ask if she'd be coming anytime sooner but she told me to call her by myself if I have her number her actions made it clear that I was not welcomed to the facility. Checking the reviews it seems like the nurse is a threat to the business as everyone is complaining about her I so wish the health department can review her profession as you can't be that rude while you dealing with patients we go to the facility for help not for fun.
0
Replies (0)DM
Dihlora M
1 reviews | Active since Jan 2020
21 Aug 2025, 14:47
Happy client.
The staff were knowledgeable, friendly, and helped me find the perfect pieces for my home especially the help I got from Ramadimetja.The quality of the furniture is top-notch, and the prices were unbeatable. From start to finish, the whole process was seamless and stress-free.
Helpful (0)
|Replies (0)DM
Dihlora M
1 reviews | Active since Jan 2020
21 Aug 2025, 14:47
Happy client.
The staff were knowledgeable, friendly, and helped me find the perfect pieces for my home especially the help I got from Ramadimetja.The quality of the furniture is top-notch, and the prices were unbeatable. From start to finish, the whole process was seamless and stress-free.
0
Replies (0)M
Marcia
1 reviews | Active since Jan 2020
10 Aug 2025, 09:31
I received a warm and welcoming service yesterday from the store manager Mmapula at Sync Birch Acres Mall
I received a warm and welcoming service yesterday from the store manager Mmapula at Sync Birch Acres Mall. It was my first time visiting the store but i will definitely returning.
Helpful (0)
|Replies (0)M
Marcia
1 reviews | Active since Jan 2020
10 Aug 2025, 09:31
I received a warm and welcoming service yesterday from the store manager Mmapula at Sync Birch Acres Mall
I received a warm and welcoming service yesterday from the store manager Mmapula at Sync Birch Acres Mall. It was my first time visiting the store but i will definitely returning.
0
Replies (0)CR
Charles R
1 reviews | Active since Jan 2020
8 Aug 2025, 11:32
100% BEST SERVICE
I bought a cellphone at birch acres, when I got home I was struggling with installing shareit and whatsapp then one the 8 August I went back to the store wanted to return since we tried at home to install it but kgomotso she was very helpful and I didn't have data she assist me with her data showed me step by step being patient with me...keep up the best service and your welcoming lovely smile 100% good service
Helpful (0)
|Replies (0)CR
Charles R
1 reviews | Active since Jan 2020
8 Aug 2025, 11:32
100% BEST SERVICE
I bought a cellphone at birch acres, when I got home I was struggling with installing shareit and whatsapp then one the 8 August I went back to the store wanted to return since we tried at home to install it but kgomotso she was very helpful and I didn't have data she assist me with her data showed me step by step being patient with me...keep up the best service and your welcoming lovely smile 100% good service
0
Replies (0)IS
MR
Malebo R
1 reviews | Active since Jan 2020
16 Apr 2025, 16:01
Good Compliment
I had a really positive experience during my consultation at Russels, thanks to the lovely lady her name is Ramadimetja Langa who assisted me. She was professional, friendly, and genuinely took the time to understand what I was looking for. Her guidance made the whole process smooth and stress-free. I truly appreciated her patience and knowledge—excellent customer service from start to finish.
Helpful (0)
|Replies (0)MR
Malebo R
1 reviews | Active since Jan 2020
16 Apr 2025, 16:01
Good Compliment
I had a really positive experience during my consultation at Russels, thanks to the lovely lady her name is Ramadimetja Langa who assisted me. She was professional, friendly, and genuinely took the time to understand what I was looking for. Her guidance made the whole process smooth and stress-free. I truly appreciated her patience and knowledge—excellent customer service from start to finish.
0
Replies (0)