Birth on 5th
TrustIndex
0
Ranking
#14
in Health & Medical
NPS Score
50
Recommended: Very Likely
Jun '25 - May '26
Birth on 5th has a TrustIndex of 0 out of 10 on Hellopeter, based on 6 reviews in the last 12 months. Hellopeter has tracked Birth on 5th across 8 total reviews. How is the TrustIndex calculated? →
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
Hi everyone! As a Belly to Baby student, I attended an antenatal class at Birth on 5th and I'd highly recommend it to all moms and dads! 😊 Just as a student, I found it super informative and it was the best decision to do the class before my practices. The sisters, midwives, and doulas were skilled at explaining pregnancy, labour, newborn care, and postpartum support. Highly recommend! 💞
1 reviews | Active since Jan 2020
Hi everyone! As a Belly to Baby student, I attended an antenatal class at Birth on 5th and I'd highly recommend it to all moms and dads! 😊 Just as a student, I found it super informative and it was the best decision to do the class before my practices. The sisters, midwives, and doulas were skilled at explaining pregnancy, labour, newborn care, and postpartum support. Highly recommend! 💞
1 reviews | Active since Jan 2020
The antenatal classes were incredibly helpful and reassuring. The sessions were well-organized, informative, and covered everything from pregnancy and labour to newborn care. Ruwaida was knowledgeable, patient, and created a comfortable space where we could ask questions freely. Jzkl so much
1 reviews | Active since Jan 2020
The antenatal classes were incredibly helpful and reassuring. The sessions were well-organized, informative, and covered everything from pregnancy and labour to newborn care. Ruwaida was knowledgeable, patient, and created a comfortable space where we could ask questions freely. Jzkl so much
1 reviews | Active since Jan 2020
The Birth on 5th team work tirelessly to provide care for mums without medical aid. It' is so heartbreaking and sad to see a low rating review that DOES NOT pertain to the facility but rather to an INDEPENDENT practitioner bringing the entire practice down. I hope that the client reconsider her review and direct it to the person and not bring the entire facility down!
1 reviews | Active since Jan 2020
The Birth on 5th team work tirelessly to provide care for mums without medical aid. It' is so heartbreaking and sad to see a low rating review that DOES NOT pertain to the facility but rather to an INDEPENDENT practitioner bringing the entire practice down. I hope that the client reconsider her review and direct it to the person and not bring the entire facility down!
1 reviews | Active since Jan 2020
At 3am my water broke. It was not a large gush, but approximately a glass of fluid. I immediately called Ayanda to inform her. I was told that this was normal and that I should wait and observe as more fluid would come in intervals. At around 6am, another gush of fluid came out. I still had no contractions. I was again advised to wait. At 9am, despite my waters continuing to leak, I was instructed to buy castor oil, dates, pineapple, and raspberry leaf tea, make a smoothie, and drink it to stimulate labour. I followed these instructions while still leaking amniotic fluid. By 3pm, I was finally told to come in. Upon arrival, I was informed that my baby was in distress his heart rate was repeatedly dropping. Instead of immediate escalation, I was instructed to walk to the nearest Dischem pharmacy to purchase antibiotics, and we were told walking would help the baby “drop.” This walk took approximately an hour, with bathroom breaks in between, while I was still leaking amniotic fluid. When we returned, the baby’s heart rate had worsened. Only then was an ambulance called. We were charged R3000 for a private ambulance transfer to a public hospital, despite the fact that government hospitals provide ambulance services. We had arrived by car and could have driven ourselves to the nearest hospital much faster. Many critical decisions… including calling the ambulance, were made and actioned without prior discussion or consent. We were informed after the fact. In total, we were charged R7900, which included two call-out fees, use of a drip, monitoring equipment, and the ambulance. When I arrived at the hospital, I required an emergency C-section because my baby’s life was at risk. Thankfully, my baby was delivered safely. However, I am left traumatised by the experience and deeply concerned about the handling of my labour, particularly the delays after my waters had broken and the baby showed signs of distress. In my view, my health and my baby’s wellbeing were put at risk. The focus appeared to be on prolonging the process rather than escalating care when it was clearly necessary. I am sharing this so other mothers can make fully informed decisions.
1 reviews | Active since Jan 2020
At 3am my water broke. It was not a large gush, but approximately a glass of fluid. I immediately called Ayanda to inform her. I was told that this was normal and that I should wait and observe as more fluid would come in intervals. At around 6am, another gush of fluid came out. I still had no contractions. I was again advised to wait. At 9am, despite my waters continuing to leak, I was instructed to buy castor oil, dates, pineapple, and raspberry leaf tea, make a smoothie, and drink it to stimulate labour. I followed these instructions while still leaking amniotic fluid. By 3pm, I was finally told to come in. Upon arrival, I was informed that my baby was in distress his heart rate was repeatedly dropping. Instead of immediate escalation, I was instructed to walk to the nearest Dischem pharmacy to purchase antibiotics, and we were told walking would help the baby “drop.” This walk took approximately an hour, with bathroom breaks in between, while I was still leaking amniotic fluid. When we returned, the baby’s heart rate had worsened. Only then was an ambulance called. We were charged R3000 for a private ambulance transfer to a public hospital, despite the fact that government hospitals provide ambulance services. We had arrived by car and could have driven ourselves to the nearest hospital much faster. Many critical decisions… including calling the ambulance, were made and actioned without prior discussion or consent. We were informed after the fact. In total, we were charged R7900, which included two call-out fees, use of a drip, monitoring equipment, and the ambulance. When I arrived at the hospital, I required an emergency C-section because my baby’s life was at risk. Thankfully, my baby was delivered safely. However, I am left traumatised by the experience and deeply concerned about the handling of my labour, particularly the delays after my waters had broken and the baby showed signs of distress. In my view, my health and my baby’s wellbeing were put at risk. The focus appeared to be on prolonging the process rather than escalating care when it was clearly necessary. I am sharing this so other mothers can make fully informed decisions.
1 reviews | Active since Jan 2020
At 3am my water broke. It was not a large gush, but approximately a glass of fluid. I immediately called Ayanda to inform her. I was told that this was normal and that I should wait and observe as more fluid would come in intervals. At around 6am, another gush of fluid came out. I still had no contractions. I was again advised to wait. At 9am, despite my waters continuing to leak, I was instructed to buy castor oil, dates, pineapple, and raspberry leaf tea, make a smoothie, and drink it to stimulate labour. I followed these instructions while still leaking amniotic fluid. By 3pm, I was finally told to come in. Upon arrival, I was informed that my baby was in distress his heart rate was repeatedly dropping. Instead of immediate escalation, I was instructed to walk to the nearest Dischem pharmacy to purchase antibiotics, and we were told walking would help the baby “drop.” This walk took approximately an hour, with bathroom breaks in between, while I was still leaking amniotic fluid. When we returned, the baby’s heart rate had worsened. Only then was an ambulance called. We were charged R3000 for a private ambulance transfer to a public hospital, despite the fact that government hospitals provide ambulance services. We had arrived by car and could have driven ourselves to the nearest hospital much faster. Many critical decisions… including calling the ambulance, were made and actioned without prior discussion or consent. We were informed after the fact. In total, we were charged R7900, which included two call-out fees, use of a drip, monitoring equipment, and the ambulance. When I arrived at the hospital, I required an emergency C-section because my baby’s life was at risk. Thankfully, my baby was delivered safely. However, I am left traumatised by the experience and deeply concerned about the handling of my labour, particularly the delays after my waters had broken and the baby showed signs of distress. In my view, my health and my baby’s wellbeing were put at risk. The focus appeared to be on prolonging the process rather than escalating care when it was clearly necessary. I am sharing this so other mothers can make fully informed decisions.
1 reviews | Active since Jan 2020
At 3am my water broke. It was not a large gush, but approximately a glass of fluid. I immediately called Ayanda to inform her. I was told that this was normal and that I should wait and observe as more fluid would come in intervals. At around 6am, another gush of fluid came out. I still had no contractions. I was again advised to wait. At 9am, despite my waters continuing to leak, I was instructed to buy castor oil, dates, pineapple, and raspberry leaf tea, make a smoothie, and drink it to stimulate labour. I followed these instructions while still leaking amniotic fluid. By 3pm, I was finally told to come in. Upon arrival, I was informed that my baby was in distress his heart rate was repeatedly dropping. Instead of immediate escalation, I was instructed to walk to the nearest Dischem pharmacy to purchase antibiotics, and we were told walking would help the baby “drop.” This walk took approximately an hour, with bathroom breaks in between, while I was still leaking amniotic fluid. When we returned, the baby’s heart rate had worsened. Only then was an ambulance called. We were charged R3000 for a private ambulance transfer to a public hospital, despite the fact that government hospitals provide ambulance services. We had arrived by car and could have driven ourselves to the nearest hospital much faster. Many critical decisions… including calling the ambulance, were made and actioned without prior discussion or consent. We were informed after the fact. In total, we were charged R7900, which included two call-out fees, use of a drip, monitoring equipment, and the ambulance. When I arrived at the hospital, I required an emergency C-section because my baby’s life was at risk. Thankfully, my baby was delivered safely. However, I am left traumatised by the experience and deeply concerned about the handling of my labour, particularly the delays after my waters had broken and the baby showed signs of distress. In my view, my health and my baby’s wellbeing were put at risk. The focus appeared to be on prolonging the process rather than escalating care when it was clearly necessary. I am sharing this so other mothers can make fully informed decisions.
1 reviews | Active since Jan 2020
As we reflect on our incredible journey at Birth on 5th with Ruwaida Moola we find ourselves filled with profound gratitude and deep appreciation for the exceptional care and unwavering support she has provided us, not once, not twice but three times. Ruwaida has not only been a guide through one of the most transformative experiences of our lives, but has also become an irreplaceable part of our family. From the very beginning, her kindness and compassion enveloped us, offering reassurance and comfort at every step. Her expertise and gentle touch made each moment of our journey a little brighter and more bearable. Her dedication goes beyond the duties of a midwife. She has shared in our joys, soothed our anxieties, and celebrated with us every milestone. As we hold our precious new addition, we are reminded of the significant role she has played in bringing this new life into the world. The love and care shown will forever be etched in our hearts, and the bond we share will always be cherished. With heartfelt gratitude and love
1 reviews | Active since Jan 2020
As we reflect on our incredible journey at Birth on 5th with Ruwaida Moola we find ourselves filled with profound gratitude and deep appreciation for the exceptional care and unwavering support she has provided us, not once, not twice but three times. Ruwaida has not only been a guide through one of the most transformative experiences of our lives, but has also become an irreplaceable part of our family. From the very beginning, her kindness and compassion enveloped us, offering reassurance and comfort at every step. Her expertise and gentle touch made each moment of our journey a little brighter and more bearable. Her dedication goes beyond the duties of a midwife. She has shared in our joys, soothed our anxieties, and celebrated with us every milestone. As we hold our precious new addition, we are reminded of the significant role she has played in bringing this new life into the world. The love and care shown will forever be etched in our hearts, and the bond we share will always be cherished. With heartfelt gratitude and love
1 reviews | Active since Jan 2020
this birthing clinic is beyond amazing.i have never had such a positive experience before.the midwife Ruwaida is simply the best i have ever come across i did all my prenatal appointments with her and u can see she clearly cares shes someone who loves what she does she is so gifted. i gave birth to my almost 4kg baby boy 3 days ago.thanx to all the advice and excercises she had shown me i didnt even get a single tear and recovery is amazing.a very special thanx to tasneem the receptionist who took it upon herself ti be there for the birth and literally held my hand thru every contraction.a also big thanx u ti sister Xolile who came in from another clinic to assist.the team is amazing url brought my baby into the world and although it was painful the pain was so short-lived and url r so understanding i owe u guys everything much much love nishana
1 reviews | Active since Jan 2020
this birthing clinic is beyond amazing.i have never had such a positive experience before.the midwife Ruwaida is simply the best i have ever come across i did all my prenatal appointments with her and u can see she clearly cares shes someone who loves what she does she is so gifted. i gave birth to my almost 4kg baby boy 3 days ago.thanx to all the advice and excercises she had shown me i didnt even get a single tear and recovery is amazing.a very special thanx to tasneem the receptionist who took it upon herself ti be there for the birth and literally held my hand thru every contraction.a also big thanx u ti sister Xolile who came in from another clinic to assist.the team is amazing url brought my baby into the world and although it was painful the pain was so short-lived and url r so understanding i owe u guys everything much much love nishana
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