Body Kind Lisa Raleigh
TrustIndex
0
Ranking
#53
in Retail
NPS Score
0
Recommended: Unlikely
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
Disgusting customer service and the worst quality bras with a zip that rides down causing you embarrassment. Don't waste your money this company will NOT assist you. Angel pretended to assist me and resolve my issue but she is a ****. Not only did I have to follow up multiple times to 1. Get my invoice for my replacement as promised 2. Get the right invoice Now she's coming to me with some nonsense that was never discussed or arranged even when i asked!!! I want my full refund, you can have your ******* product back.
1 reviews | Active since Jan 2020
Disgusting customer service and the worst quality bras with a zip that rides down causing you embarrassment. Don't waste your money this company will NOT assist you. Angel pretended to assist me and resolve my issue but she is a ****. Not only did I have to follow up multiple times to 1. Get my invoice for my replacement as promised 2. Get the right invoice Now she's coming to me with some nonsense that was never discussed or arranged even when i asked!!! I want my full refund, you can have your ******* product back.
1 reviews | Active since Jan 2020
This company sent me 3 used bras as it was riffled already. You can clearly see it was used and worn as it was stretched out. I asked them for a refund, and they had the audicity to tell me i need to wait until they receive before they can process a refund.
1 reviews | Active since Jan 2020
This company sent me 3 used bras as it was riffled already. You can clearly see it was used and worn as it was stretched out. I asked them for a refund, and they had the audicity to tell me i need to wait until they receive before they can process a refund.
1 reviews | Active since Jan 2020
Absolutely fabulous products. Although its pricy the quality is outstanding. The rebounders are strong and beautiful. All kinds of diffent accessories and rebounding programs to choose from.. awesome free online classes from top class instructors.
1 reviews | Active since Jan 2020
Absolutely fabulous products. Although its pricy the quality is outstanding. The rebounders are strong and beautiful. All kinds of diffent accessories and rebounding programs to choose from.. awesome free online classes from top class instructors.
1 reviews | Active since Jan 2020
Several years ago, when rebounding became a thing, I bought myself one for home and work kept a large one for anyone to use at anytime. I was the only person who ever jumped on it because I did feel a degree of detox, but all I did was jump. There were no accessories or programs or even tips on how to get the most out of a rebounder. My very pricey home rebounder didn't quite survive a house move and that was that. I continued jumping on the family trampoline for fun, with no intention of getting fit, I just enjoyed bouncing with my three lovely sons. Lisa Raleigh (and for some reason, I really hope this is her real name!) appeared several times on my Facebook page. Let me backtrack a little. I am an advanced practice registered nurse, specialised in emergencies and palliative care. To say that Covid rocked me to my core is an understatement. I thought that life could not get any worse. But a year later, in April 2021, I lost my teenage middle son in a very gruesome car accident. Up until Covid, I was a fitness fundi, I ran, I boxed, I swam. I lost some of it at the start of Covid but continued running on my treadmill and boxing on my bag at home. When my son died, I literally lost the ability to walk, nevermind run. There is no clinical description for a nervous breakdown but I know that I had one. My world stopped. But then a colourful ad for rebounders piqued my curiosity, and I bought the Studio Pro. Vanessa was very helpful and sent me an invoice, and I had my rebounder in two days. But then I said 'now what?' A call to Cara fixed that. She sent me an orientation pack via email and I have never felt more motivated. Last week, I contacted a Biokineticist to ask her if she will teach me how to run again. This week, I feel strong enough to try, through bouncing, to get my fitness back! Please know that 12 days from now will mark the two year anniversary of the death of my beloved son, but I am not falling to pieces as everyone expects me to. This may seem like a small thing for someone else but it has been life-changing for me. My rebounder came with 3 additional silver washers and I didn't understand what they were for (I do now thanks to Cara and Lisa!). When I called the store to ask them they told me to come in (a 26 minute drive for me) to fetch another three washers, none of which were actually needed as the feet had washers in them and my floor is balanced. But the store was such a treat- everything is in bright, vibrant colours, the music was good and it was literally the first time since I lost my son that I felt inspired. For two years, I had literally been feeling like I was dying (I am not old and had my babies young), but I welcomed the peace of death. Yes, I know, a very dark place for anyone to be in. This evening, I put on the videos that come with the orientation pack and watched them while I was back on my treadmill. As soon as I had walked an hour (I still can't run), I hopped onto my rebounder and did the two beginner workouts. I literally cried. When I was intently watching Lisa (I think it's Lisa in the videos!), I first silently shook my head and told myself that that could never be me. I was there once but I've lost it in two years. But one sentence jumped out when Lisa was holding the bar. She said one can continue using the bar if one is "old or injured". Old or injured. Objectively I'm not old but my body feels like I am 100 years old! But injured....yes I am injured. My heart is damaged irreparably. But all these beautiful colours and all this possibility with my little rebounder (and yes I will accessorise because I certainly don't intend to just bounce aimlessly like I did before,, but baby steps and most definitely those socks first!). It's like every little detail has been thought out and appeals to me like no other physical activity has since my life fell apart. Your whole team has done such a marvelous job at organising and marketing a brand that has only just come to my attention now. Just like I forgot how to run, I am afraid at failing at rebounding. But that's the beauty of rebounding, even just gentle bouncing will yield positive benefits. I intend on being your number one brand ambassador, and I am going to introduce all my patients to rebounding as the best way to keep fit. My only advice is to have everyone on the same page about what is for what (eg the washers) and also to make the orientation pack accessible to all buyers, it makes everything fall into place and doesn't allow one to question if they just wasted R4k+ on a fad. Other than that, I just want to say a huge thank you for changing my life so profoundly tonight.
1 reviews | Active since Jan 2020
Several years ago, when rebounding became a thing, I bought myself one for home and work kept a large one for anyone to use at anytime. I was the only person who ever jumped on it because I did feel a degree of detox, but all I did was jump. There were no accessories or programs or even tips on how to get the most out of a rebounder. My very pricey home rebounder didn't quite survive a house move and that was that. I continued jumping on the family trampoline for fun, with no intention of getting fit, I just enjoyed bouncing with my three lovely sons. Lisa Raleigh (and for some reason, I really hope this is her real name!) appeared several times on my Facebook page. Let me backtrack a little. I am an advanced practice registered nurse, specialised in emergencies and palliative care. To say that Covid rocked me to my core is an understatement. I thought that life could not get any worse. But a year later, in April 2021, I lost my teenage middle son in a very gruesome car accident. Up until Covid, I was a fitness fundi, I ran, I boxed, I swam. I lost some of it at the start of Covid but continued running on my treadmill and boxing on my bag at home. When my son died, I literally lost the ability to walk, nevermind run. There is no clinical description for a nervous breakdown but I know that I had one. My world stopped. But then a colourful ad for rebounders piqued my curiosity, and I bought the Studio Pro. Vanessa was very helpful and sent me an invoice, and I had my rebounder in two days. But then I said 'now what?' A call to Cara fixed that. She sent me an orientation pack via email and I have never felt more motivated. Last week, I contacted a Biokineticist to ask her if she will teach me how to run again. This week, I feel strong enough to try, through bouncing, to get my fitness back! Please know that 12 days from now will mark the two year anniversary of the death of my beloved son, but I am not falling to pieces as everyone expects me to. This may seem like a small thing for someone else but it has been life-changing for me. My rebounder came with 3 additional silver washers and I didn't understand what they were for (I do now thanks to Cara and Lisa!). When I called the store to ask them they told me to come in (a 26 minute drive for me) to fetch another three washers, none of which were actually needed as the feet had washers in them and my floor is balanced. But the store was such a treat- everything is in bright, vibrant colours, the music was good and it was literally the first time since I lost my son that I felt inspired. For two years, I had literally been feeling like I was dying (I am not old and had my babies young), but I welcomed the peace of death. Yes, I know, a very dark place for anyone to be in. This evening, I put on the videos that come with the orientation pack and watched them while I was back on my treadmill. As soon as I had walked an hour (I still can't run), I hopped onto my rebounder and did the two beginner workouts. I literally cried. When I was intently watching Lisa (I think it's Lisa in the videos!), I first silently shook my head and told myself that that could never be me. I was there once but I've lost it in two years. But one sentence jumped out when Lisa was holding the bar. She said one can continue using the bar if one is "old or injured". Old or injured. Objectively I'm not old but my body feels like I am 100 years old! But injured....yes I am injured. My heart is damaged irreparably. But all these beautiful colours and all this possibility with my little rebounder (and yes I will accessorise because I certainly don't intend to just bounce aimlessly like I did before,, but baby steps and most definitely those socks first!). It's like every little detail has been thought out and appeals to me like no other physical activity has since my life fell apart. Your whole team has done such a marvelous job at organising and marketing a brand that has only just come to my attention now. Just like I forgot how to run, I am afraid at failing at rebounding. But that's the beauty of rebounding, even just gentle bouncing will yield positive benefits. I intend on being your number one brand ambassador, and I am going to introduce all my patients to rebounding as the best way to keep fit. My only advice is to have everyone on the same page about what is for what (eg the washers) and also to make the orientation pack accessible to all buyers, it makes everything fall into place and doesn't allow one to question if they just wasted R4k+ on a fad. Other than that, I just want to say a huge thank you for changing my life so profoundly tonight.
1 reviews | Active since Jan 2020
I use to think this company has integrity and humanity however, that is not the case. Lisa Raleigh and her husband Stafford Masie are individuals who care less about their employees and more about the money they are making from their overpriced merchandise. I worked for this company for a short while and I have since realized that they treat their employees like slaves. From a 1 week trial period to no lunch breaks and salaries that are cut how and when it pleases them because they have not bothered to register themselves for UIF and/or SARS and by so doing are not conforming to the Labor Laws of South Africa. I was let go after a week of getting into a new role. Mind you, I was given an incomplete handover with no processes in place and little to none training.
1 reviews | Active since Jan 2020
I use to think this company has integrity and humanity however, that is not the case. Lisa Raleigh and her husband Stafford Masie are individuals who care less about their employees and more about the money they are making from their overpriced merchandise. I worked for this company for a short while and I have since realized that they treat their employees like slaves. From a 1 week trial period to no lunch breaks and salaries that are cut how and when it pleases them because they have not bothered to register themselves for UIF and/or SARS and by so doing are not conforming to the Labor Laws of South Africa. I was let go after a week of getting into a new role. Mind you, I was given an incomplete handover with no processes in place and little to none training.
1 reviews | Active since Jan 2020
I purchased a yoga bag for my mother from Lisa Raleigh, and after a few uses, the bag strap completely unravelled from both sides of the bag. Then I contacted them, and asked if they could repair it, they collected the bag, and the on inspection, they decided to replace it. Now the second bag has done the same thing!!! They will not take the bag back. I would not recommend this company at all. They clearly buy cheap products, and place a ridiculously high value on them. I will never be shopping there again, or recommending them to anyone. They're a waste of money, and the poor quality of their products does not match up to the price they are selling them for. They are to worth it.
1 reviews | Active since Jan 2020
I purchased a yoga bag for my mother from Lisa Raleigh, and after a few uses, the bag strap completely unravelled from both sides of the bag. Then I contacted them, and asked if they could repair it, they collected the bag, and the on inspection, they decided to replace it. Now the second bag has done the same thing!!! They will not take the bag back. I would not recommend this company at all. They clearly buy cheap products, and place a ridiculously high value on them. I will never be shopping there again, or recommending them to anyone. They're a waste of money, and the poor quality of their products does not match up to the price they are selling them for. They are to worth it.
1 reviews | Active since Jan 2020
This is supposedly a proudly SA brand but the bra's we ordered is supposed to come from China. It has been more than two months, close to three, and every week they have a different excuse why we still haven't received our package. My issue is two fold: deceptive marketing and not delivering...I have no idea if we (there are four of us that ordered together, worth R8k) will ever receive our order.
1 reviews | Active since Jan 2020
This is supposedly a proudly SA brand but the bra's we ordered is supposed to come from China. It has been more than two months, close to three, and every week they have a different excuse why we still haven't received our package. My issue is two fold: deceptive marketing and not delivering...I have no idea if we (there are four of us that ordered together, worth R8k) will ever receive our order.
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