BS
Boikanyo social scheme
Unclaimed Business
BS
Boikanyo social scheme
Unclaimed Business
0 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
0
Ranking
#69
in Financial Services
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
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Kgolagano T
1 reviews | Active since Jan 2020
18 Sept 2023, 09:07
company telling me stories why they cannot give me my grocery for the contributions i have made.
i have since waiting for my balance of the grocery from the social scheme for the past 6 months. every time i call the company tells me stories that i must keep waiting , that they are not yet financially stable to re imburse me, today they are telling again t wait another 3 months as they are changing underwriters for their business profile. i have been paying my monthly contributions but now all i get is stories why they cannot deliver the grocery due to me as promised.
Helpful (0)
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Kgolagano T
1 reviews | Active since Jan 2020
18 Sept 2023, 09:07
company telling me stories why they cannot give me my grocery for the contributions i have made.
i have since waiting for my balance of the grocery from the social scheme for the past 6 months. every time i call the company tells me stories that i must keep waiting , that they are not yet financially stable to re imburse me, today they are telling again t wait another 3 months as they are changing underwriters for their business profile. i have been paying my monthly contributions but now all i get is stories why they cannot deliver the grocery due to me as promised.
0
Replies (0)CS
Cleopatra S
1 reviews | Active since Jan 2020
26 Oct 2020, 11:47
Boikanyo Social Scheme is a Scam
Boikanyo Society is a scam and our elders are falling for it. Today (26.10.2020) I went to their main office in Rustenburg. I went there with my mother to claim the R1610 and they suggested that she takes grocery worth the money and when she agreed, they offered us grocery worth R700. So R1610 - R700 = R910 and they told us that we can't get the remaining money in cash because that's not how they operate. They want to use the money to pay for the premiums but still my mother also has to pay monthly. We had a talk with Mr Tefo who failed to assist us and locked himself in his office. Remo told the receptionist to send us out as he is done dealing with us and asked us to stop making idle threats. The society refuses to pay my mother as they told us they can't because thays not how they operate. Tefo doesn't know answers to client's questions as he hides behind "my bosses told me what to do and what not to do". Tefo leaves clients waiting for his service to go and hide in his office because clients are unreasonable according to him. When he finally got out of his office was to point his fingers and me to let me know that I don't scare him and I should stop making threats when u continuously told him I am going to report the insufficient client service we got.
Helpful (0)
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Cleopatra S
1 reviews | Active since Jan 2020
26 Oct 2020, 11:47
Boikanyo Social Scheme is a Scam
Boikanyo Society is a scam and our elders are falling for it. Today (26.10.2020) I went to their main office in Rustenburg. I went there with my mother to claim the R1610 and they suggested that she takes grocery worth the money and when she agreed, they offered us grocery worth R700. So R1610 - R700 = R910 and they told us that we can't get the remaining money in cash because that's not how they operate. They want to use the money to pay for the premiums but still my mother also has to pay monthly. We had a talk with Mr Tefo who failed to assist us and locked himself in his office. Remo told the receptionist to send us out as he is done dealing with us and asked us to stop making idle threats. The society refuses to pay my mother as they told us they can't because thays not how they operate. Tefo doesn't know answers to client's questions as he hides behind "my bosses told me what to do and what not to do". Tefo leaves clients waiting for his service to go and hide in his office because clients are unreasonable according to him. When he finally got out of his office was to point his fingers and me to let me know that I don't scare him and I should stop making threats when u continuously told him I am going to report the insufficient client service we got.
0
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Thapelo M
1 reviews | Active since Jan 2020
7 May 2019, 12:27
Bad customer service and not helping as promised
I have recently joined this social scheme which assist when there is a funeral, where they have different options. I have completed their waiting period and I made a claim on the 15 April 2019 and now when they are suppose to pay me. They are giving me the run around. I was even provided this number ********** 400 which I called and still they do not provide a solution just a run around
Helpful (0)
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Thapelo M
1 reviews | Active since Jan 2020
7 May 2019, 12:27
Bad customer service and not helping as promised
I have recently joined this social scheme which assist when there is a funeral, where they have different options. I have completed their waiting period and I made a claim on the 15 April 2019 and now when they are suppose to pay me. They are giving me the run around. I was even provided this number ********** 400 which I called and still they do not provide a solution just a run around
0
Replies (0)