TrustIndex
0
Ranking
#53
in Retail
NPS Score
0
Recommended: Unlikely
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
I've encountered some challenges with Bon Voyage Pots recently, and I'd like to share my experience in a constructive manner. While I appreciate their product offerings, I've encountered issues with the pots I purchased online. Specifically, two of the pots arrived bent, making it difficult to close them properly. my email is ralobela.Ln@outlook.com I've attempted to reach out to their customer service team through various channels, including WhatsApp, Facebook, and email. Unfortunately, I haven't received a response through WhatsApp or Facebook, and while I did receive a response via email, it's been over a week since I provided the requested information and I haven't heard back. Additionally, when attempting to contact them via the phone numbers listed on their website, I encountered difficulties. One number led to voicemail, another connected me to someone who claimed to be a driver for a church, and the third also went to voicemail. This misinformation makes it challenging to resolve issues effectively. Furthermore, I recently signed up to become their affiliate and shared the link with others, hoping to promote their products. However, given the current situation, I'm concerned that others may also encounter similar issues with damaged products and difficulty reaching customer service. I believe there's room for improvement in Bon Voyage Pots' customer service and communication processes. It's my hope that by sharing my experience, they can address these issues and provide better support to their customers in the future.
1 reviews | Active since Jan 2020
I've encountered some challenges with Bon Voyage Pots recently, and I'd like to share my experience in a constructive manner. While I appreciate their product offerings, I've encountered issues with the pots I purchased online. Specifically, two of the pots arrived bent, making it difficult to close them properly. my email is ralobela.Ln@outlook.com I've attempted to reach out to their customer service team through various channels, including WhatsApp, Facebook, and email. Unfortunately, I haven't received a response through WhatsApp or Facebook, and while I did receive a response via email, it's been over a week since I provided the requested information and I haven't heard back. Additionally, when attempting to contact them via the phone numbers listed on their website, I encountered difficulties. One number led to voicemail, another connected me to someone who claimed to be a driver for a church, and the third also went to voicemail. This misinformation makes it challenging to resolve issues effectively. Furthermore, I recently signed up to become their affiliate and shared the link with others, hoping to promote their products. However, given the current situation, I'm concerned that others may also encounter similar issues with damaged products and difficulty reaching customer service. I believe there's room for improvement in Bon Voyage Pots' customer service and communication processes. It's my hope that by sharing my experience, they can address these issues and provide better support to their customers in the future.
1 reviews | Active since Jan 2020
I feel ****med, I bought a big pot on their website that I saw on Facebook.This happened friday afternoon and payment was made the same day. Proof of payment was send to their WhatsApp number same day. Their message was that they can only respond Monday since it was after hours when I gave them proof of payment. But as off today,no responds from them.i have send messages requesting my delivery BUT NOTHING.I am so disappointed
1 reviews | Active since Jan 2020
I feel ****med, I bought a big pot on their website that I saw on Facebook.This happened friday afternoon and payment was made the same day. Proof of payment was send to their WhatsApp number same day. Their message was that they can only respond Monday since it was after hours when I gave them proof of payment. But as off today,no responds from them.i have send messages requesting my delivery BUT NOTHING.I am so disappointed
1 reviews | Active since Jan 2020
The only reason they have 1 star is because I couldn't give them a negative score. This company is a fraud. They delivered some bad pots to me and when they had to refund me, they claimed that they can't refund on the account details I provided. Which is the same account they deducted from. This proves that they are nothing but a fraud company.
1 reviews | Active since Jan 2020
The only reason they have 1 star is because I couldn't give them a negative score. This company is a fraud. They delivered some bad pots to me and when they had to refund me, they claimed that they can't refund on the account details I provided. Which is the same account they deducted from. This proves that they are nothing but a fraud company.
1 reviews | Active since Jan 2020
I purchased a set of pots from Bon Voyage 2020 November. The pots I received were bent and the lids were not closing properly. They collected the pots and now in January 2021,i still haven't received my money back. They are a scam and I regret ever purchasing on their website.
1 reviews | Active since Jan 2020
I purchased a set of pots from Bon Voyage 2020 November. The pots I received were bent and the lids were not closing properly. They collected the pots and now in January 2021,i still haven't received my money back. They are a scam and I regret ever purchasing on their website.
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