B
Bookmall.co.za
Unclaimed Business
B
Performance(last 12 months):
TrustIndex
0
Ranking
#53
in Retail
NPS Score
100
Recommended: Very Likely
Review Distribution
5|1 Reviews
May '25 - Apr '26
5(100%)
4(0%)
3(0%)
2(0%)
1(0%)
5(100%)
4(0%)
3(0%)
2(0%)
1(0%)
Frequently Asked Questions About Bookmall.co.za
Bookmall.co.za has a TrustIndex of 0 out of 10 on Hellopeter, based on 1 reviews in the last 12 months. Hellopeter has tracked Bookmall.co.za across 15 total reviews. How is the TrustIndex calculated? →
Recent reviews (1)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceAS
SH
Shirlene H
1 reviews | Active since Jan 2020
6 Mar 2025, 19:35
Good Service, Fast delivery
I ordered a coding book and a maths book a couple of weeks ago and was very impressed with the delivery time , and condition of books - which were 2nd hand pre-used. Their tracking updates were helpful and was happy with the product..
Helpful (0)
|Replies (0)SH
Shirlene H
1 reviews | Active since Jan 2020
6 Mar 2025, 19:35
Good Service, Fast delivery
I ordered a coding book and a maths book a couple of weeks ago and was very impressed with the delivery time , and condition of books - which were 2nd hand pre-used. Their tracking updates were helpful and was happy with the product..
0
Replies (0)NM
Ntsokolo M
1 reviews | Active since Jan 2020
2 Oct 2024, 06:46
Lost all my money at Bookmall.co.za
I wanted the book Chaos, and they seemed to be the only one with the book. I created an account with them so that I could purchase the book. I placed the order and received an order number. It was not sent to me it was just a one-time display on their site. Lucky enough I made a screenshot. It was the last time I heard from them. I decided to logon again and check the order and to my horror their site said I have never made a purchase. You can only contact them through an e-mail, and I tried it. At first, they responded telling me that I have two accounts, and the order was placed under a different account. I knew nothing about this account they told me about. Further attempts to contact them were completely ignored and I lost all my money.
Helpful (0)
|Replies (0)NM
Ntsokolo M
1 reviews | Active since Jan 2020
2 Oct 2024, 06:46
Lost all my money at Bookmall.co.za
I wanted the book Chaos, and they seemed to be the only one with the book. I created an account with them so that I could purchase the book. I placed the order and received an order number. It was not sent to me it was just a one-time display on their site. Lucky enough I made a screenshot. It was the last time I heard from them. I decided to logon again and check the order and to my horror their site said I have never made a purchase. You can only contact them through an e-mail, and I tried it. At first, they responded telling me that I have two accounts, and the order was placed under a different account. I knew nothing about this account they told me about. Further attempts to contact them were completely ignored and I lost all my money.
0
Replies (0)DS
Dominique S
1 reviews | Active since Jan 2020
5 Aug 2024, 10:28
Order went smoothly
After having read the other reviews I was super sceptical to order through this website, but they had the books I desperately needed, so I contacted them, asked if I was about to be ****med... They rep**** immediately and said they (wantitall.com) have taken over bookmall.co.za and I can rest assured that my order will arrive. I placed my order on 8 July, received updates and my order was delivered 1 August. Glad I took the chance!
Helpful (0)
|Replies (0)DS
Dominique S
1 reviews | Active since Jan 2020
5 Aug 2024, 10:28
Order went smoothly
After having read the other reviews I was super sceptical to order through this website, but they had the books I desperately needed, so I contacted them, asked if I was about to be ****med... They rep**** immediately and said they (wantitall.com) have taken over bookmall.co.za and I can rest assured that my order will arrive. I placed my order on 8 July, received updates and my order was delivered 1 August. Glad I took the chance!
0
Replies (0)WN
Wiseman N
1 reviews | Active since Jan 2020
2 May 2024, 05:54
BOOKMALL IS A ****, NOT REAL BOOK SELLER
On the 11th of April 2024 I ordered a used BEHAVIOR IN ORGANIZATIONS book R1,068.00 and got issued with the invoice (order 12974) from BOOKMALL. However, till to date I have not received the book and when checking on their website there is no history of me ordering the book despite having the purchase receipt. I contacted them but they did not respond to my queries and that is where I realised I was ****med. Everyone can get ****med hence I write this review to warn people against Bookmall, they are ****mers. I could not find the book anywhere from credible stores. I then took a chance to search for it on Google and it appeared on Bookmall as a used book but in excellent condition. This was the same risk I did with BOOK TRADER. The difference is that BOOK TRADER is a credible book seller from whom I have already successfully purchased 2 used books in excellent condition on different occasions. I was hoping to get the same outcome from BOOKMALL but unfortunately it turned out to be a ****. I no longer have the money for the book and it is required for my studies.
Helpful (0)
|Replies (0)WN
Wiseman N
1 reviews | Active since Jan 2020
2 May 2024, 05:54
BOOKMALL IS A ****, NOT REAL BOOK SELLER
On the 11th of April 2024 I ordered a used BEHAVIOR IN ORGANIZATIONS book R1,068.00 and got issued with the invoice (order 12974) from BOOKMALL. However, till to date I have not received the book and when checking on their website there is no history of me ordering the book despite having the purchase receipt. I contacted them but they did not respond to my queries and that is where I realised I was ****med. Everyone can get ****med hence I write this review to warn people against Bookmall, they are ****mers. I could not find the book anywhere from credible stores. I then took a chance to search for it on Google and it appeared on Bookmall as a used book but in excellent condition. This was the same risk I did with BOOK TRADER. The difference is that BOOK TRADER is a credible book seller from whom I have already successfully purchased 2 used books in excellent condition on different occasions. I was hoping to get the same outcome from BOOKMALL but unfortunately it turned out to be a ****. I no longer have the money for the book and it is required for my studies.
0
Replies (0)WN
Wiseman N
1 reviews | Active since Jan 2020
2 May 2024, 05:53
BOOKMALL IS A ****, NOT A REAL BOOKSELLER
On the 11th of April 2024 I ordered a used BEHAVIOR IN ORGANIZATIONS book R1,068.00 and got issued with the invoice (order 12974) from BOOKMALL. However, till to date I have not received the book and when checking on their website there is no history of me ordering the book despite having the purchase receipt. I contacted them but they did not respond to my queries and that is where I realised I was ****med. Everyone can get ****med hence I write this review to warn people against Bookmall, they are ****mers. I could not find the book anywhere from credible stores. I then took a chance to search for it on Google and it appeared on Bookmall as a used book but in excellent condition. This was the same risk I did with BOOK TRADER. The difference is that BOOK TRADER is a credible book seller from whom I have already successfully purchased 2 used books in excellent condition on different occasions. I was hoping to get the same outcome from BOOKMALL but unfortunately it turned out to be a ****. I no longer have the money for the book and it is required for my studies.
Helpful (0)
|Replies (0)WN
Wiseman N
1 reviews | Active since Jan 2020
2 May 2024, 05:53
BOOKMALL IS A ****, NOT A REAL BOOKSELLER
On the 11th of April 2024 I ordered a used BEHAVIOR IN ORGANIZATIONS book R1,068.00 and got issued with the invoice (order 12974) from BOOKMALL. However, till to date I have not received the book and when checking on their website there is no history of me ordering the book despite having the purchase receipt. I contacted them but they did not respond to my queries and that is where I realised I was ****med. Everyone can get ****med hence I write this review to warn people against Bookmall, they are ****mers. I could not find the book anywhere from credible stores. I then took a chance to search for it on Google and it appeared on Bookmall as a used book but in excellent condition. This was the same risk I did with BOOK TRADER. The difference is that BOOK TRADER is a credible book seller from whom I have already successfully purchased 2 used books in excellent condition on different occasions. I was hoping to get the same outcome from BOOKMALL but unfortunately it turned out to be a ****. I no longer have the money for the book and it is required for my studies.
0
Replies (0)mS
AJ
Amanda J
1 reviews | Active since Jan 2020
1 Sept 2023, 05:15
Bookmall took double payment and doesnt respond to emails
I ordered a book from this company and they double charged me for the same book. I have written to them asking for my money back but they do not reply and have not refunded me. I will definitely not use them again. Their customer service is non existent.
Helpful (0)
|Replies (0)AJ
Amanda J
1 reviews | Active since Jan 2020
1 Sept 2023, 05:15
Bookmall took double payment and doesnt respond to emails
I ordered a book from this company and they double charged me for the same book. I have written to them asking for my money back but they do not reply and have not refunded me. I will definitely not use them again. Their customer service is non existent.
0
Replies (0)