TrustIndex
0
Ranking
#53
in Retail
NPS Score
100
Recommended: Very Likely
May '25 - Apr '26
Bookmall.co.za has a TrustIndex of 0 out of 10 on Hellopeter, based on 1 reviews in the last 12 months. Hellopeter has tracked Bookmall.co.za across 15 total reviews. How is the TrustIndex calculated? →
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
I ordered a coding book and a maths book a couple of weeks ago and was very impressed with the delivery time , and condition of books - which were 2nd hand pre-used. Their tracking updates were helpful and was happy with the product..
1 reviews | Active since Jan 2020
I ordered a coding book and a maths book a couple of weeks ago and was very impressed with the delivery time , and condition of books - which were 2nd hand pre-used. Their tracking updates were helpful and was happy with the product..
1 reviews | Active since Jan 2020
I wanted the book Chaos, and they seemed to be the only one with the book. I created an account with them so that I could purchase the book. I placed the order and received an order number. It was not sent to me it was just a one-time display on their site. Lucky enough I made a screenshot. It was the last time I heard from them. I decided to logon again and check the order and to my horror their site said I have never made a purchase. You can only contact them through an e-mail, and I tried it. At first, they responded telling me that I have two accounts, and the order was placed under a different account. I knew nothing about this account they told me about. Further attempts to contact them were completely ignored and I lost all my money.
1 reviews | Active since Jan 2020
I wanted the book Chaos, and they seemed to be the only one with the book. I created an account with them so that I could purchase the book. I placed the order and received an order number. It was not sent to me it was just a one-time display on their site. Lucky enough I made a screenshot. It was the last time I heard from them. I decided to logon again and check the order and to my horror their site said I have never made a purchase. You can only contact them through an e-mail, and I tried it. At first, they responded telling me that I have two accounts, and the order was placed under a different account. I knew nothing about this account they told me about. Further attempts to contact them were completely ignored and I lost all my money.
1 reviews | Active since Jan 2020
After having read the other reviews I was super sceptical to order through this website, but they had the books I desperately needed, so I contacted them, asked if I was about to be ****med... They rep**** immediately and said they (wantitall.com) have taken over bookmall.co.za and I can rest assured that my order will arrive. I placed my order on 8 July, received updates and my order was delivered 1 August. Glad I took the chance!
1 reviews | Active since Jan 2020
After having read the other reviews I was super sceptical to order through this website, but they had the books I desperately needed, so I contacted them, asked if I was about to be ****med... They rep**** immediately and said they (wantitall.com) have taken over bookmall.co.za and I can rest assured that my order will arrive. I placed my order on 8 July, received updates and my order was delivered 1 August. Glad I took the chance!
1 reviews | Active since Jan 2020
On the 11th of April 2024 I ordered a used BEHAVIOR IN ORGANIZATIONS book R1,068.00 and got issued with the invoice (order 12974) from BOOKMALL. However, till to date I have not received the book and when checking on their website there is no history of me ordering the book despite having the purchase receipt. I contacted them but they did not respond to my queries and that is where I realised I was ****med. Everyone can get ****med hence I write this review to warn people against Bookmall, they are ****mers. I could not find the book anywhere from credible stores. I then took a chance to search for it on Google and it appeared on Bookmall as a used book but in excellent condition. This was the same risk I did with BOOK TRADER. The difference is that BOOK TRADER is a credible book seller from whom I have already successfully purchased 2 used books in excellent condition on different occasions. I was hoping to get the same outcome from BOOKMALL but unfortunately it turned out to be a ****. I no longer have the money for the book and it is required for my studies.
1 reviews | Active since Jan 2020
On the 11th of April 2024 I ordered a used BEHAVIOR IN ORGANIZATIONS book R1,068.00 and got issued with the invoice (order 12974) from BOOKMALL. However, till to date I have not received the book and when checking on their website there is no history of me ordering the book despite having the purchase receipt. I contacted them but they did not respond to my queries and that is where I realised I was ****med. Everyone can get ****med hence I write this review to warn people against Bookmall, they are ****mers. I could not find the book anywhere from credible stores. I then took a chance to search for it on Google and it appeared on Bookmall as a used book but in excellent condition. This was the same risk I did with BOOK TRADER. The difference is that BOOK TRADER is a credible book seller from whom I have already successfully purchased 2 used books in excellent condition on different occasions. I was hoping to get the same outcome from BOOKMALL but unfortunately it turned out to be a ****. I no longer have the money for the book and it is required for my studies.
1 reviews | Active since Jan 2020
On the 11th of April 2024 I ordered a used BEHAVIOR IN ORGANIZATIONS book R1,068.00 and got issued with the invoice (order 12974) from BOOKMALL. However, till to date I have not received the book and when checking on their website there is no history of me ordering the book despite having the purchase receipt. I contacted them but they did not respond to my queries and that is where I realised I was ****med. Everyone can get ****med hence I write this review to warn people against Bookmall, they are ****mers. I could not find the book anywhere from credible stores. I then took a chance to search for it on Google and it appeared on Bookmall as a used book but in excellent condition. This was the same risk I did with BOOK TRADER. The difference is that BOOK TRADER is a credible book seller from whom I have already successfully purchased 2 used books in excellent condition on different occasions. I was hoping to get the same outcome from BOOKMALL but unfortunately it turned out to be a ****. I no longer have the money for the book and it is required for my studies.
1 reviews | Active since Jan 2020
On the 11th of April 2024 I ordered a used BEHAVIOR IN ORGANIZATIONS book R1,068.00 and got issued with the invoice (order 12974) from BOOKMALL. However, till to date I have not received the book and when checking on their website there is no history of me ordering the book despite having the purchase receipt. I contacted them but they did not respond to my queries and that is where I realised I was ****med. Everyone can get ****med hence I write this review to warn people against Bookmall, they are ****mers. I could not find the book anywhere from credible stores. I then took a chance to search for it on Google and it appeared on Bookmall as a used book but in excellent condition. This was the same risk I did with BOOK TRADER. The difference is that BOOK TRADER is a credible book seller from whom I have already successfully purchased 2 used books in excellent condition on different occasions. I was hoping to get the same outcome from BOOKMALL but unfortunately it turned out to be a ****. I no longer have the money for the book and it is required for my studies.
1 reviews | Active since Jan 2020
I ordered a book from this company and they double charged me for the same book. I have written to them asking for my money back but they do not reply and have not refunded me. I will definitely not use them again. Their customer service is non existent.
1 reviews | Active since Jan 2020
I ordered a book from this company and they double charged me for the same book. I have written to them asking for my money back but they do not reply and have not refunded me. I will definitely not use them again. Their customer service is non existent.
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