Boss Catering Equipment
Claimed Business
Boss Catering Equipment
Claimed Business
3 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
0
Ranking
#53
in Retail
NPS Score
-100
Recommended: Unlikely
Review Distribution
2.3|3 Reviews
Jun '25 - May '26
5(33.3%)
4(0%)
3(0%)
2(0%)
1(66.7%)
5(33.3%)
4(0%)
3(0%)
2(0%)
1(66.7%)
Frequently Asked Questions About Boss Catering Equipment
Boss Catering Equipment has a TrustIndex of 0 out of 10 on Hellopeter, based on 3 reviews in the last 12 months. Hellopeter has tracked Boss Catering Equipment across 15 total reviews. How is the TrustIndex calculated? →
Recent reviews (3)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceCK
Cheri K
1 reviews | Active since Jan 2020
1 Sept 2025, 10:52
Horrible service
Horrible service and even more horrible communication skills. After phone call confirming that they do fix candy floss machines they call us to ask us for a receipt because they dont fix machines that they do not sell. That was 2 weeks ago. Haven't heard from them or could hold of them. We need it for this week! Horrible place with horrible service.
Helpful (0)
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Cheri K
1 reviews | Active since Jan 2020
1 Sept 2025, 10:52
Horrible service
Horrible service and even more horrible communication skills. After phone call confirming that they do fix candy floss machines they call us to ask us for a receipt because they dont fix machines that they do not sell. That was 2 weeks ago. Haven't heard from them or could hold of them. We need it for this week! Horrible place with horrible service.
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Phila M
1 reviews | Active since Jan 2020
10 Aug 2025, 05:01
Poor equipment quality and poor communication skills
Poor quality on my plastic chairs, chairs came with sharp edges , brittle legs and already one broke in half. Iv worked in a plastic industry before so I know when something is off.. they taking chances these people. Poor communication interms of delivery date too. Highly disappointed.
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Phila M
1 reviews | Active since Jan 2020
10 Aug 2025, 05:01
Poor equipment quality and poor communication skills
Poor quality on my plastic chairs, chairs came with sharp edges , brittle legs and already one broke in half. Iv worked in a plastic industry before so I know when something is off.. they taking chances these people. Poor communication interms of delivery date too. Highly disappointed.
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Replies (0)NW
NS
Nthabiseng S
1 reviews | Active since Jan 2020
22 Dec 2024, 20:19
Bad Service and Weak Machine
Bought an ice machine of October. The machine broke within a month. We took it in and were told that it will be repaired by the 20th of December. When I checked in they say the machine is not ready and will only be ready after the 20th of January. How can a machine break within a month and you don’t take effort to fix it? Disappointed!!!
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Nthabiseng S
1 reviews | Active since Jan 2020
22 Dec 2024, 20:19
Bad Service and Weak Machine
Bought an ice machine of October. The machine broke within a month. We took it in and were told that it will be repaired by the 20th of December. When I checked in they say the machine is not ready and will only be ready after the 20th of January. How can a machine break within a month and you don’t take effort to fix it? Disappointed!!!
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Replies (0)HP
Herman P
1 reviews | Active since Jan 2020
12 Dec 2024, 07:50
Boss catering Equipment- stay away
I am beyond frustrated with my experience with Boss Catering Equipment. I have been struggling with one slushy machine for over two years, and despite numerous returns and attempts to get it fixed, it still doesn't work properly. I even decided to buy a brand new machine straight out of the box, only to find it was broken as well! I've now wasted R26,000 on equipment that I can't use. After countless calls and being given the runaround, I still have no answers or solutions. Now, with summer in full swing, I'm stuck with two non-functional slushy machines. It’s unacceptable to run a business like this, leaving customers high and dry. This has been nothing but money down the drain because of Boss Catering. I would not recommend them to anyone!
Helpful (0)
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Herman P
1 reviews | Active since Jan 2020
12 Dec 2024, 07:50
Boss catering Equipment- stay away
I am beyond frustrated with my experience with Boss Catering Equipment. I have been struggling with one slushy machine for over two years, and despite numerous returns and attempts to get it fixed, it still doesn't work properly. I even decided to buy a brand new machine straight out of the box, only to find it was broken as well! I've now wasted R26,000 on equipment that I can't use. After countless calls and being given the runaround, I still have no answers or solutions. Now, with summer in full swing, I'm stuck with two non-functional slushy machines. It’s unacceptable to run a business like this, leaving customers high and dry. This has been nothing but money down the drain because of Boss Catering. I would not recommend them to anyone!
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Replies (0)TN
Tshilidzi N
1 reviews | Active since Jan 2020
7 Dec 2024, 12:40
Great service and quality products
We are grateful for Mohammed's honesty and expertise at BOSS CATERING EQUIPMENT. He went above and beyond to help us select the perfect equipment for our business, exceeding our expectations. Working with him was a pleasure, as he took the time to thoroughly explain all the options and maximize our budget. Not only did he deliver ahead of schedule, but he also understood the urgency of our order. Thank you, Mohammed, for your exceptional service.
Helpful (0)
|Replies (0)TN
Tshilidzi N
1 reviews | Active since Jan 2020
7 Dec 2024, 12:40
Great service and quality products
We are grateful for Mohammed's honesty and expertise at BOSS CATERING EQUIPMENT. He went above and beyond to help us select the perfect equipment for our business, exceeding our expectations. Working with him was a pleasure, as he took the time to thoroughly explain all the options and maximize our budget. Not only did he deliver ahead of schedule, but he also understood the urgency of our order. Thank you, Mohammed, for your exceptional service.
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Replies (0)IS
Ilandri S
1 reviews | Active since Jan 2020
2 Dec 2024, 18:38
If I could rate 0 stars, I would!
Absolutely horrible service. I purchased a double door fridge on 16 November 2024. Few days later after setting it up I realised there was moisture in the fridge, it was leaking water down the doors and onto the floor of the fridge, the temperature also didn't stay constant, it fluctuated the whole time. Called Boss Catering and they sent out an agent, not even a technician, who told me and my mother there was a fault on the fridge, the pipes weren't draining correctly thus the water in the fridge, and there's fault with the thermostat, Boss will have to fix it or replace my fridge. The agent then went on to tell complete lies on his report, stating there's nothing wrong with the fridge and we are just refusing to implement solutions he gave us - which he ever even did. Boss Catering then just plainly refused me any further service, they refused to send a technician out, they refused to fix the fridge, they merely stated they will collect it and refund me. When they came to collect it, the documents I was expected to sign said once again something completely different stating that I (the client) said the fridge was not cooling so they need to collect it to assess it in the warehouse. No mention of a refund. When I tried calling Boss Catering, they purposely ignored me on all 3 their lines - leading to almost 30 missed calls with no answer. I couldn't just let the fridge go without the refund. I then had to wait another 5 days for Boss Catering to actually collect the fridge, all the while they kept lying and inconveniencing me. Truly disappointed in this pathetic service. If you ever think about using boss Catering Equipment - DON'T!
Helpful (0)
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Ilandri S
1 reviews | Active since Jan 2020
2 Dec 2024, 18:38
If I could rate 0 stars, I would!
Absolutely horrible service. I purchased a double door fridge on 16 November 2024. Few days later after setting it up I realised there was moisture in the fridge, it was leaking water down the doors and onto the floor of the fridge, the temperature also didn't stay constant, it fluctuated the whole time. Called Boss Catering and they sent out an agent, not even a technician, who told me and my mother there was a fault on the fridge, the pipes weren't draining correctly thus the water in the fridge, and there's fault with the thermostat, Boss will have to fix it or replace my fridge. The agent then went on to tell complete lies on his report, stating there's nothing wrong with the fridge and we are just refusing to implement solutions he gave us - which he ever even did. Boss Catering then just plainly refused me any further service, they refused to send a technician out, they refused to fix the fridge, they merely stated they will collect it and refund me. When they came to collect it, the documents I was expected to sign said once again something completely different stating that I (the client) said the fridge was not cooling so they need to collect it to assess it in the warehouse. No mention of a refund. When I tried calling Boss Catering, they purposely ignored me on all 3 their lines - leading to almost 30 missed calls with no answer. I couldn't just let the fridge go without the refund. I then had to wait another 5 days for Boss Catering to actually collect the fridge, all the while they kept lying and inconveniencing me. Truly disappointed in this pathetic service. If you ever think about using boss Catering Equipment - DON'T!
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Replies (0)