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Bottleshop.co.za
Claimed Business
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Performance(last 12 months):
TrustIndex
0
Ranking
#53
in Retail
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceJF
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Bonnie N
1 reviews | Active since Jan 2020
26 Mar 2021, 16:07
No delivery, no apology, no refund
No delivery since 11h30 it's 18h00 and I can't make supper for the kids. The app contact person is not helpful saying she'll confirm with the shop if my things /groceries are still with the shop. I'm very disappointed, I have sick people and was thinking of the convenience to only be dissapointed and having children sleeping without food. No refund no food.
Helpful (0)
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Bonnie N
1 reviews | Active since Jan 2020
26 Mar 2021, 16:07
No delivery, no apology, no refund
No delivery since 11h30 it's 18h00 and I can't make supper for the kids. The app contact person is not helpful saying she'll confirm with the shop if my things /groceries are still with the shop. I'm very disappointed, I have sick people and was thinking of the convenience to only be dissapointed and having children sleeping without food. No refund no food.
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Replies (0)SM
Sinikiwe M
1 reviews | Active since Jan 2020
8 Feb 2021, 14:21
Pleased customer
So initially I rated Bottleshop one star, but after my order arrived, the lady I spoke to on the phone (her name is Lizaan) called me to check if my order had arrived. I told her yeah and expressed my frustration with its late arrival. She then explained to me that the company Bottleshop is on business rescue and under new management and they sort of inherited the mess of the previous management. Anyways I'm happy with her follow-up and understand the "mess they're cleaning up" as they're dealing with complaints that aren't their fault. Thanks Lizaan.
Helpful (0)
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Sinikiwe M
1 reviews | Active since Jan 2020
8 Feb 2021, 14:21
Pleased customer
So initially I rated Bottleshop one star, but after my order arrived, the lady I spoke to on the phone (her name is Lizaan) called me to check if my order had arrived. I told her yeah and expressed my frustration with its late arrival. She then explained to me that the company Bottleshop is on business rescue and under new management and they sort of inherited the mess of the previous management. Anyways I'm happy with her follow-up and understand the "mess they're cleaning up" as they're dealing with complaints that aren't their fault. Thanks Lizaan.
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Replies (0)SM
Sinikiwe M
1 reviews | Active since Jan 2020
5 Feb 2021, 11:30
Undelivered order and lies
I placed an order on the 16th of January. I've called twice already and each day they said my order is scheduled for delivery. Funny enough today, my number is blocked. And when I use a different number, it says "this call can't be placed". At this stage I've realised that this is a scam and I'm not even counting on getting my money back. I just wish i could have checked Hello Peter before I purchased online from these scammers.
Helpful (0)
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Sinikiwe M
1 reviews | Active since Jan 2020
5 Feb 2021, 11:30
Undelivered order and lies
I placed an order on the 16th of January. I've called twice already and each day they said my order is scheduled for delivery. Funny enough today, my number is blocked. And when I use a different number, it says "this call can't be placed". At this stage I've realised that this is a scam and I'm not even counting on getting my money back. I just wish i could have checked Hello Peter before I purchased online from these scammers.
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Replies (0)MT
Mark T
1 reviews | Active since Jan 2020
27 Jan 2021, 08:25
Non delivery and broken promises
Following my earlier review, the Bottleshop contacted me to advise that the business was under new management and they offered a R750 voucher as a token of good faith. I tried to order and claim voucher, but their web page stated "Voucher does not exist". I did send two e-mails confirming the problem with no response. Strengthens my views that the Bottlshop.co.za cannot be trusted and should be avoided.
Helpful (0)
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Mark T
1 reviews | Active since Jan 2020
27 Jan 2021, 08:25
Non delivery and broken promises
Following my earlier review, the Bottleshop contacted me to advise that the business was under new management and they offered a R750 voucher as a token of good faith. I tried to order and claim voucher, but their web page stated "Voucher does not exist". I did send two e-mails confirming the problem with no response. Strengthens my views that the Bottlshop.co.za cannot be trusted and should be avoided.
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Replies (0)JS
Joe S
1 reviews | Active since Jan 2020
22 Jan 2021, 09:33
Be very careful with this place
Do not be fooled and misled by promises of new ownership and compensation for past undelivered / unfillfilled orders. Advertising emails are arriving almost daily, but no feedback or information is forthcoming regarding claims. Not saying they're still scammers like the previous lot, but be careful.
Helpful (0)
|Replies (0)JS
Joe S
1 reviews | Active since Jan 2020
22 Jan 2021, 09:33
Be very careful with this place
Do not be fooled and misled by promises of new ownership and compensation for past undelivered / unfillfilled orders. Advertising emails are arriving almost daily, but no feedback or information is forthcoming regarding claims. Not saying they're still scammers like the previous lot, but be careful.
0
Replies (0)G
Graham
1 reviews | Active since Jan 2020
16 Nov 2020, 15:14
Great Service
I ordered a mixed case of award winning wines from Bottleshop and it was here in no time at all, along with a lovely email to check up and a free gift of a bottle of superb whisky! What a brilliant experience. Thanks bottleshop!
Helpful (0)
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Graham
1 reviews | Active since Jan 2020
16 Nov 2020, 15:14
Great Service
I ordered a mixed case of award winning wines from Bottleshop and it was here in no time at all, along with a lovely email to check up and a free gift of a bottle of superb whisky! What a brilliant experience. Thanks bottleshop!
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Replies (0)