BO
Brands Online
Unclaimed Business
BO
Performance(last 12 months):
TrustIndex
0
Ranking
#53
in Retail
NPS Score
0
Recommended: Unlikely
Review Distribution
1|1 Reviews
May '25 - Apr '26
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
Frequently Asked Questions About Brands Online
Brands Online has a TrustIndex of 0 out of 10 on Hellopeter, based on 1 reviews in the last 12 months. Hellopeter has tracked Brands Online across 33 total reviews. How is the TrustIndex calculated? →
Recent reviews (1)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceBD
Bevishika D
1 reviews | Active since Jan 2020
23 Dec 2025, 12:27
Unhappy
I placed an order which they have stated has being couriered, queried with the company they didn't not collect as they are awaiting for brands. Customer service very poor. I paid for door to door delivery yet they sent via parco
Helpful (0)
|Replies (0)BD
Bevishika D
1 reviews | Active since Jan 2020
23 Dec 2025, 12:27
Unhappy
I placed an order which they have stated has being couriered, queried with the company they didn't not collect as they are awaiting for brands. Customer service very poor. I paid for door to door delivery yet they sent via parco
0
Replies (0)TM
Thabani M
1 reviews | Active since Jan 2020
18 Dec 2020, 16:57
Pathetic service at Brand Online shop
I bought a microwave online, the website did not indicate that the product is out of stock. I was then called and advised that the microwave is not available and offered other microwaves which i turned down. I then got insulted (F*CK YOU) and told i will be made to wait for my refund for ages. VERY BAD SERVICE. WILL NOT RECOMMEND ANYONE TO BUY FROM THIS SHOP.
Helpful (0)
|Replies (0)TM
Thabani M
1 reviews | Active since Jan 2020
18 Dec 2020, 16:57
Pathetic service at Brand Online shop
I bought a microwave online, the website did not indicate that the product is out of stock. I was then called and advised that the microwave is not available and offered other microwaves which i turned down. I then got insulted (F*CK YOU) and told i will be made to wait for my refund for ages. VERY BAD SERVICE. WILL NOT RECOMMEND ANYONE TO BUY FROM THIS SHOP.
0
Replies (0)SN
Sharmein N
1 reviews | Active since Jan 2020
29 May 2020, 08:56
Pathetic service from Brands online - refusing to refund money
I made a purchase for a pair of shoes on the 27th of April 20, The shoe was available online and payment was made. I then received an email on the 2nd of may informing me that the shoe was not available and that I could choose to have my money refunded. I requested a refund and to day I have not received my money nor a response. Pathetic would be an understatement. All I want is my money back.
Helpful (0)
|Replies (0)SN
Sharmein N
1 reviews | Active since Jan 2020
29 May 2020, 08:56
Pathetic service from Brands online - refusing to refund money
I made a purchase for a pair of shoes on the 27th of April 20, The shoe was available online and payment was made. I then received an email on the 2nd of may informing me that the shoe was not available and that I could choose to have my money refunded. I requested a refund and to day I have not received my money nor a response. Pathetic would be an understatement. All I want is my money back.
0
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Bev S
1 reviews | Active since Jan 2020
13 Jan 2020, 13:10
SHOCKING BUSINESS ETHICS.
Returned shoes on 17th September 2019 and have still not received my refund of over R800.00. I have tried phoning and have sent numerous emails to no avail. No response of acknowledgement. DO NOT UNDER ANY CIRCUMSTANCES BUY ANYTHING FROM THESE PEOPLE. THEY ARE BAD NEWS.
Helpful (0)
|Replies (0)BS
Bev S
1 reviews | Active since Jan 2020
13 Jan 2020, 13:10
SHOCKING BUSINESS ETHICS.
Returned shoes on 17th September 2019 and have still not received my refund of over R800.00. I have tried phoning and have sent numerous emails to no avail. No response of acknowledgement. DO NOT UNDER ANY CIRCUMSTANCES BUY ANYTHING FROM THESE PEOPLE. THEY ARE BAD NEWS.
0
Replies (0)WB
Wade B
1 reviews | Active since Jan 2020
8 Jan 2020, 10:39
Useless Service!!!
Payed for my order on the 18th December as a Christmas gift for my Girlfriend... To date when I check my order online it is still "AWAITING FULFILLMENT"... I have sent numerous emails, messages on facebook and tried calling numerous times... Not a reply on any of the above... Nobody answers any of the extensions when you phone... Really Getting Irritated by this excuse for a company!!! My girlfriend must think that I am lying about getting her a present, because they can't fulfill my order!!!
Helpful (0)
|Replies (0)WB
Wade B
1 reviews | Active since Jan 2020
8 Jan 2020, 10:39
Useless Service!!!
Payed for my order on the 18th December as a Christmas gift for my Girlfriend... To date when I check my order online it is still "AWAITING FULFILLMENT"... I have sent numerous emails, messages on facebook and tried calling numerous times... Not a reply on any of the above... Nobody answers any of the extensions when you phone... Really Getting Irritated by this excuse for a company!!! My girlfriend must think that I am lying about getting her a present, because they can't fulfill my order!!!
0
Replies (0)