Brano Industries
Claimed Business
Brano Industries
Claimed Business
0 Reviews (last 12 months)
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Performance(last 12 months):
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Ranking
#3
in Construction & Hardware
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceTE
Tjaart E
1 reviews | Active since Jan 2020
14 Feb 2024, 09:56
Brano Industries garage door repair! Highly recommended!
My wooden garage door was damaged by a visitor. I wanted the panel replaced and matched with existing. Sharon and Kay assisted me. They were very patient with my demands and did an excellent repair job! Always on time with appointments and always courteous! Highly recommended.
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Tjaart E
1 reviews | Active since Jan 2020
14 Feb 2024, 09:56
Brano Industries garage door repair! Highly recommended!
My wooden garage door was damaged by a visitor. I wanted the panel replaced and matched with existing. Sharon and Kay assisted me. They were very patient with my demands and did an excellent repair job! Always on time with appointments and always courteous! Highly recommended.
0
Replies (0)TT
Thabiso T
1 reviews | Active since Jan 2020
8 Jun 2023, 14:05
Bad customer service
Our company requested a quote with incorrect dimensions and asked for an amended quote after receiving the correct dimensions below it's the response we received: Thabiso do you know what efforts does it take to request industrial roller shutter until quote gets to your hand? No, you don't request Quote like that with information then you tell me I must just use new dimensions. Please guys get things right from get go please because You must wait again may be for 2 to 3 days for the new quote. Johnson Mohlaloha Sales Rep | Tel: 012 349 1494 | Cell: 076 682 1926 | Fax: 087 809 5254 | | Website | Facebook | Map | | 140 Foundry Street, Silvertondale, Pretoria, ZA | PO Box 12710, Hatfield, 0028 |
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Thabiso T
1 reviews | Active since Jan 2020
8 Jun 2023, 14:05
Bad customer service
Our company requested a quote with incorrect dimensions and asked for an amended quote after receiving the correct dimensions below it's the response we received: Thabiso do you know what efforts does it take to request industrial roller shutter until quote gets to your hand? No, you don't request Quote like that with information then you tell me I must just use new dimensions. Please guys get things right from get go please because You must wait again may be for 2 to 3 days for the new quote. Johnson Mohlaloha Sales Rep | Tel: 012 349 1494 | Cell: 076 682 1926 | Fax: 087 809 5254 | | Website | Facebook | Map | | 140 Foundry Street, Silvertondale, Pretoria, ZA | PO Box 12710, Hatfield, 0028 |
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Anonymous
1 reviews | Active since Jan 2020
8 Feb 2017, 17:15
Shocking service
<p>We had a booking for 9am to have garage doors installed. At 9am we were told the people are going to be late, they will be here at 11. We constantly had to phone to find out what's going on and just get told every time that they are on the way. They eventually showed up after 2, and installed the doors (both of which have scratches and dents on them). They couldn't finish the installation because they didn't have the right tools</p>
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Anonymous
1 reviews | Active since Jan 2020
8 Feb 2017, 17:15
Shocking service
<p>We had a booking for 9am to have garage doors installed. At 9am we were told the people are going to be late, they will be here at 11. We constantly had to phone to find out what's going on and just get told every time that they are on the way. They eventually showed up after 2, and installed the doors (both of which have scratches and dents on them). They couldn't finish the installation because they didn't have the right tools</p>
0
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Eben B
1 reviews | Active since Jan 2020
13 Jan 2017, 09:41
Poor Backup Service
<p>The firm Brano Industries installed a double garage door with an electric garage door operator for me during July 2015. The motor (an Aladdin Red model) gave problems from the start and I contact them per email with requests to attend to the erratic behavior of the electric motor. (16 and 23 July 2015) I received no reaction to these requests but the motor started working after I moved the power cable a little obviously poor quality workman ship.</p> <p>Towards the end of November 2016 the motor stopped operating the door and I phoned Brano and spoke to Annelie Vorster to request the repair of my garage door. Their workers came out on 5 December 2016 to attend to the problem. They put the door back on it’s tracks but did not attend to the broken motor – they said they will refer the matter back to Annelie.</p> <p>On 7 December 2016 I received a quote from Annelie for R4357.05 to replace the complete motor.</p> <p>The next day I phoned Annelie to ask why the complete motor installation needs to be replaced and if the motor could not just be repaired. She said the age motor takes it beyond it’s guarantee period (it expired July 2016) and that I would be responsible for the cost of the repair.</p> <p>Since then the firm seems to have lost interest in my problem and promises by Annelie to arrange a further visit so attend to the broken motor have come to nothing.</p> <p>I feel the period of seven weeks (also taking the holiday period into account) this matter has already taken is unacceptable, and no progress has yet been made to solve the real problem.</p> <p>I will not be able to recommend this firm to any of my friends</p>
Helpful (0)
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Eben B
1 reviews | Active since Jan 2020
13 Jan 2017, 09:41
Poor Backup Service
<p>The firm Brano Industries installed a double garage door with an electric garage door operator for me during July 2015. The motor (an Aladdin Red model) gave problems from the start and I contact them per email with requests to attend to the erratic behavior of the electric motor. (16 and 23 July 2015) I received no reaction to these requests but the motor started working after I moved the power cable a little obviously poor quality workman ship.</p> <p>Towards the end of November 2016 the motor stopped operating the door and I phoned Brano and spoke to Annelie Vorster to request the repair of my garage door. Their workers came out on 5 December 2016 to attend to the problem. They put the door back on it’s tracks but did not attend to the broken motor – they said they will refer the matter back to Annelie.</p> <p>On 7 December 2016 I received a quote from Annelie for R4357.05 to replace the complete motor.</p> <p>The next day I phoned Annelie to ask why the complete motor installation needs to be replaced and if the motor could not just be repaired. She said the age motor takes it beyond it’s guarantee period (it expired July 2016) and that I would be responsible for the cost of the repair.</p> <p>Since then the firm seems to have lost interest in my problem and promises by Annelie to arrange a further visit so attend to the broken motor have come to nothing.</p> <p>I feel the period of seven weeks (also taking the holiday period into account) this matter has already taken is unacceptable, and no progress has yet been made to solve the real problem.</p> <p>I will not be able to recommend this firm to any of my friends</p>
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