British American Tobacco SA
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IK
Ilze K
1 reviews | Active since Member
07 Dec 2025, 17:07
Pall Mall cigarettes
I can't find an email address for them, so I am lodging a complaint here. This is now the 7th week that I buy Pall Mall and it has a horrible taste that burns your soft pallet and tongue and smell like Menthol and wet hay all of a sudden. It tastes like the old Gunston Plain.
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Replies (53)British American Tobacco SA's replyOfficial
08 Dec 2025, 06:07Good Day Ilze,
Thank you for taking the time to write to us at British American Tobacco SA and alerting us about your concern.
We are attending to your complaint and will respond shortly.
Kind regards,
Consumer Care
Thank you for taking the time to write to us at British American Tobacco SA and alerting us about your concern.
We are attending to your complaint and will respond shortly.
Kind regards,
Consumer Care
Best regards,
British American Tobacco SA's reply08 Dec 2025, 06:07
Official
Good Day Ilze,
Thank you for taking the time to write to us at British American Tobacco SA and alerting us about your concern.
We are attending to your complaint and will respond shortly.
Kind regards,
Consumer Care
Thank you for taking the time to write to us at British American Tobacco SA and alerting us about your concern.
We are attending to your complaint and will respond shortly.
Kind regards,
Consumer Care
Best regards,