Britz Couriers & Removals
Claimed Business
Transportation & Logistics|4.8|28 Reviews (last 12 months)|This business does not respond to reviews
Britz Couriers & Removals
Claimed Business
28 Reviews (last 12 months)
Does not respond to reviews
AI Review Summary
Based on recent customer reviews, Britz Couriers & Removals is overwhelmingly praised for professional, stress-free long-distance furniture removals across South Africa. Customers consistently highlight exceptional communication, careful wrapping and protection of belongings, friendly and efficient moving crews, and competitive pricing. Team leaders such as Niel, Vernon, Bertrum, and Henry receive frequent personal commendations. The company is also noted for flexibility when clients need to change moving dates. A small number of negative experiences cite water damage to goods and reports of missing personal items, with frustration over a lack of accountability in those cases.
Performance(last 12 months):
0Trustindex Rating
#23Ranked In Transportation & Logistics
45h 59mReply Time
100 NPSVery Likely
Replied to 100% of negative reviews
Reply time on negative reviews: 1178 hours 29 min
TrustIndex
0
Ranking
#23
in Transportation & Logistics
Avg Reply
45h 59m
NPS Score
100
Recommended: Very Likely
Replied to 100% of negative reviews
Reply time on negative reviews: 1178 hours 29 min
Review Distribution
4.8|28 Reviews
May '25 - Apr '26
5(92.3%)
4(3.9%)
3(0%)
2(0%)
1(3.9%)
5(92.3%)
4(3.9%)
3(0%)
2(0%)
1(3.9%)
Frequently Asked Questions About Britz Couriers & Removals
Based on recent customer reviews, Britz Couriers & Removals is overwhelmingly praised for professional, stress-free long-distance furniture removals across South Africa. Customers consistently highlight exceptional communication, careful wrapping and protection of belongings, friendly and efficient moving crews, and competitive pricing. Team leaders such as Niel, Vernon, Bertrum, and Henry receive frequent personal commendations. The company is also noted for flexibility when clients need to change moving dates. A small number of negative experiences cite water damage to goods and reports of missing personal items, with frustration over a lack of accountability in those cases.
Britz Couriers & Removals has a TrustIndex of 0 out of 10 on Hellopeter, based on 28 reviews in the last 12 months. They reply to 100% of negative reviews, typically within 1178 hours 29 min. Hellopeter has tracked Britz Couriers & Removals across 608 total reviews. How is the TrustIndex calculated? →
Recent reviews (28)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceMC
Monica C
1 reviews | Active since Jan 2020
18 Mar 2026, 04:29
Exceptional service
What an exceptional experience with a moving company. From the online quote request till the last piece of furniture was delivered, everything went seemless with no stress. They went the extra mile. Thank you for helping us move to our new home.
Helpful (0)
|Replies (0)MC
Monica C
1 reviews | Active since Jan 2020
18 Mar 2026, 04:29
Exceptional service
What an exceptional experience with a moving company. From the online quote request till the last piece of furniture was delivered, everything went seemless with no stress. They went the extra mile. Thank you for helping us move to our new home.
0
Replies (0)MM
Manelisi M
1 reviews | Active since Jan 2020
12 Mar 2026, 07:41
They were profession...
They were professional and the Driver Neil kept me updated all the time
Helpful (0)
|Replies (0)MM
Manelisi M
1 reviews | Active since Jan 2020
12 Mar 2026, 07:41
They were profession...
They were professional and the Driver Neil kept me updated all the time
0
Replies (0)M
Mike
1 reviews | Active since Jan 2020
30 Jan 2026, 13:38
Dear Team @ Britz I wanted to express my sincere thanks for the outstanding service provided during the delivery of my sleeperwood table and chairs
Dear Team @ Britz I wanted to express my sincere thanks for the outstanding service provided during the delivery of my sleeperwood table and chairs. From the initial contact through to final delivery, the communication was clear, timely, and professional. I particularly appreciated the updates before and during transport, which made the entire process smooth and stress-free. The driver was courteous and highly capable, and I was very impressed with how efficiently and carefully such a heavy table and chairs were moved into place without any issues. It’s clear that your team takes great pride in their work. Thank you again for such a positive experience. I will not hesitate to recommend your company to others. Kind regards, Mike
Helpful (0)
|Replies (0)M
Mike
1 reviews | Active since Jan 2020
30 Jan 2026, 13:38
Dear Team @ Britz I wanted to express my sincere thanks for the outstanding service provided during the delivery of my sleeperwood table and chairs
Dear Team @ Britz I wanted to express my sincere thanks for the outstanding service provided during the delivery of my sleeperwood table and chairs. From the initial contact through to final delivery, the communication was clear, timely, and professional. I particularly appreciated the updates before and during transport, which made the entire process smooth and stress-free. The driver was courteous and highly capable, and I was very impressed with how efficiently and carefully such a heavy table and chairs were moved into place without any issues. It’s clear that your team takes great pride in their work. Thank you again for such a positive experience. I will not hesitate to recommend your company to others. Kind regards, Mike
0
Replies (0)K
Kevern
1 reviews | Active since Jan 2020
20 Jan 2026, 11:26
What an awesome expe...
What an awesome experience with Britz Couriers & Removals I was pleasantly impressed with Niel and his crew Communication while packing and unpacking was awesome, I felt that my stuff was safe with them Smiles all around on both meetups Happy to throw jokes around and keep the energy high Clean and respectful of not just my stuff but the people in the area Niel's team was interactive and efficient They wrapped absolutely everything they packed in blankets and cling wrap to keep everything safe and clean I will be recommending Britz to anyone that will listen 10/10
Helpful (0)
|Replies (0)K
Kevern
1 reviews | Active since Jan 2020
20 Jan 2026, 11:26
What an awesome expe...
What an awesome experience with Britz Couriers & Removals I was pleasantly impressed with Niel and his crew Communication while packing and unpacking was awesome, I felt that my stuff was safe with them Smiles all around on both meetups Happy to throw jokes around and keep the energy high Clean and respectful of not just my stuff but the people in the area Niel's team was interactive and efficient They wrapped absolutely everything they packed in blankets and cling wrap to keep everything safe and clean I will be recommending Britz to anyone that will listen 10/10
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Riaan A
1 reviews | Active since Jan 2020
26 Nov 2025, 11:51
In my personal experience this is the best removal company I've seen
In my personal experience this is the best removal company I've seen. Very professional and friendly. Willing to go the extra mile for their clients.
Helpful (0)
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