BT
Budget Trailer Rentals Woodmead
Unclaimed Business
BT
Budget Trailer Rentals Woodmead
Unclaimed Business
0 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
Ranked In Transportation & Logistics
#23NPS Score
0Unlikely
Ranking
#23
in Transportation & Logistics
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
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Simphiwe N
1 reviews | Active since Jan 2020
5 Aug 2024, 20:23
Budget Trailer Rentals has the worst customer service ever!
We were told that by 8am they will open. We basically got service at 9am. All our plans were delayed and when we bring back their trailer late we get charged an arm and a leg. So it’s ok for them to offer poor service and be late but we get charged when we are late? Let alone how their manager engages with clients. The owner is no different, he does not seem to take criticism quite well. Just a view of their google reviews and you see that his staff members are bad at keeping time. He then defends them by saying they take public transport! Taxi drivers wake up at 3am and start collecting people! To simply say our staff use public transport is no excuse! South Africans start work at 8am and they manage to get to work on time yet his staff members can’t keep time. The company is not well managed! If u care about your peace of mind, do not use their services. Plenty trailer services in the area.
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Simphiwe N
1 reviews | Active since Jan 2020
5 Aug 2024, 20:23
Budget Trailer Rentals has the worst customer service ever!
We were told that by 8am they will open. We basically got service at 9am. All our plans were delayed and when we bring back their trailer late we get charged an arm and a leg. So it’s ok for them to offer poor service and be late but we get charged when we are late? Let alone how their manager engages with clients. The owner is no different, he does not seem to take criticism quite well. Just a view of their google reviews and you see that his staff members are bad at keeping time. He then defends them by saying they take public transport! Taxi drivers wake up at 3am and start collecting people! To simply say our staff use public transport is no excuse! South Africans start work at 8am and they manage to get to work on time yet his staff members can’t keep time. The company is not well managed! If u care about your peace of mind, do not use their services. Plenty trailer services in the area.
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