Buffalo Toyota Mthatha

Disgusting attitude from Siphokazi

We brought the car in for service and were met with the most vile, *********** disrespectful and lazy “service rep” whose attitude clearly reflected your brands ethos. It was the customer who had to beg the service rep for information which simply could’ve been provided, she didn’t offer a greeting or attention was actually acting as though she’s being bothered by being at work, most *********** and unprofessional individual. The car was dirty after the service with boxes and material from the work down left in the boot, the service rep had an attitude about everything from “where do I go, where do I park basic information. Then acted like an entitled toddler when notified about materials left in the car saying it wasn’t her job! Then whose job is it, certainly not the customers to clean up after your workers have made a mess, it speaks volumes about your firm as whole. Vile