Review ofBuild It
Build It
2.1|87 reviews
Responds in 54 hours 33 min
HM
HELLEN M
1 reviews | Active since Member
03 Mar 2026, 08:36
Excellent Service from Thabo and Ishan
Compliment for Excellent Service
I would like to extend my heartfelt appreciation to the team at Built It R&S in Nuffield Springs. From the very beginning, Thabo showed remarkable patience and professionalism, guiding me through the process even when my paperwork was incomplete. His kindness made me feel valued and never like I was wasting his time.
When I finally made my purchase in February, Ishan, the store manager, kept his word and went above and beyond to ensure everything went smoothly. He consistently checked in on me, making sure I was satisfied and that my deliveries arrived exactly as requested.
Both Thabo and Ishan truly stood out for their dedication and customer care, and I am grateful to the rest of the team for their support as well. The service I received was nothing short of excellent, and I will gladly recommend Built It R&S to others. Thank you for making my experience magnificent.
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Replies (53)Build It's replyOfficial
16 Mar 2026, 08:49Good day Hellen,
Thank you for taking the time to share such wonderful feedback with us. We are truly delighted to hear about your positive experience at Build it RS in Nuffield Springs. Your kind words regarding Thabo’s patience, professionalism, and willingness to assist, even when your paperwork was still incomplete, are greatly appreciated. It is also encouraging to hear that Ishan kept his commitment and went the extra mile to ensure that your purchase and deliveries were handled smoothly and to your satisfaction. We are proud to have team members who are dedicated to delivering excellent customer service, and your recognition will certainly be shared with Thabo, Ishan, and the rest of the store team.
Thank you once again for your support and for recommending Build it RS to others. We look forward to assisting you again in the future.
Thank you for taking the time to share such wonderful feedback with us. We are truly delighted to hear about your positive experience at Build it RS in Nuffield Springs. Your kind words regarding Thabo’s patience, professionalism, and willingness to assist, even when your paperwork was still incomplete, are greatly appreciated. It is also encouraging to hear that Ishan kept his commitment and went the extra mile to ensure that your purchase and deliveries were handled smoothly and to your satisfaction. We are proud to have team members who are dedicated to delivering excellent customer service, and your recognition will certainly be shared with Thabo, Ishan, and the rest of the store team.
Thank you once again for your support and for recommending Build it RS to others. We look forward to assisting you again in the future.
Best regards,
Build It's reply16 Mar 2026, 08:49
Official
Good day Hellen,
Thank you for taking the time to share such wonderful feedback with us. We are truly delighted to hear about your positive experience at Build it RS in Nuffield Springs. Your kind words regarding Thabo’s patience, professionalism, and willingness to assist, even when your paperwork was still incomplete, are greatly appreciated. It is also encouraging to hear that Ishan kept his commitment and went the extra mile to ensure that your purchase and deliveries were handled smoothly and to your satisfaction. We are proud to have team members who are dedicated to delivering excellent customer service, and your recognition will certainly be shared with Thabo, Ishan, and the rest of the store team.
Thank you once again for your support and for recommending Build it RS to others. We look forward to assisting you again in the future.
Thank you for taking the time to share such wonderful feedback with us. We are truly delighted to hear about your positive experience at Build it RS in Nuffield Springs. Your kind words regarding Thabo’s patience, professionalism, and willingness to assist, even when your paperwork was still incomplete, are greatly appreciated. It is also encouraging to hear that Ishan kept his commitment and went the extra mile to ensure that your purchase and deliveries were handled smoothly and to your satisfaction. We are proud to have team members who are dedicated to delivering excellent customer service, and your recognition will certainly be shared with Thabo, Ishan, and the rest of the store team.
Thank you once again for your support and for recommending Build it RS to others. We look forward to assisting you again in the future.
Best regards,