BI
Building insurance
Unclaimed Business
BI
Performance(last 12 months):
TrustIndex
0
Ranking
#2
in Other
NPS Score
-34
Recommended: Unlikely
Review Distribution
2.6|5 Reviews
Jun '25 - May '26
5(40%)
4(0%)
3(0%)
2(0%)
1(60%)
5(40%)
4(0%)
3(0%)
2(0%)
1(60%)
Frequently Asked Questions About Building insurance
Building insurance has a TrustIndex of 0 out of 10 on Hellopeter, based on 5 reviews in the last 12 months. Hellopeter has tracked Building insurance across 7 total reviews. How is the TrustIndex calculated? →
Recent reviews (5)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceAG
Anuska G
1 reviews | Active since Jan 2020
24 Feb 2026, 08:39
Ooba building insurance
I wish I could give them a 000000000 rating the building department is the worst ever , its been 4 months and my claim is still not sorted, between the insurance and the service provider they use to fix they don't know whats going on they assess the job , come to do half the job leave there dirt and trash in your yard don't even clean so disgusting, ask to let the manager phone me still waiting for the to no no no please don't use ooba insurance at all what a bad insurance my goodness 🤮🤮🤮🤮
Helpful (0)
|Replies (0)AG
Anuska G
1 reviews | Active since Jan 2020
24 Feb 2026, 08:39
Ooba building insurance
I wish I could give them a 000000000 rating the building department is the worst ever , its been 4 months and my claim is still not sorted, between the insurance and the service provider they use to fix they don't know whats going on they assess the job , come to do half the job leave there dirt and trash in your yard don't even clean so disgusting, ask to let the manager phone me still waiting for the to no no no please don't use ooba insurance at all what a bad insurance my goodness 🤮🤮🤮🤮
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Replies (0)MM
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Marije
1 reviews | Active since Jan 2020
19 Sept 2025, 08:05
You failed me when I...
You failed me when I made claim for my house after 14 years of being faithful, so I don't see any need to have such poor insurance,ooba was there from start when seraleng houses were built, and gave us the insurance, now they have to fix my house they talk stories, I'm not longer interested in Ooba
Helpful (0)
|Replies (0)M
Marije
1 reviews | Active since Jan 2020
19 Sept 2025, 08:05
You failed me when I...
You failed me when I made claim for my house after 14 years of being faithful, so I don't see any need to have such poor insurance,ooba was there from start when seraleng houses were built, and gave us the insurance, now they have to fix my house they talk stories, I'm not longer interested in Ooba
0
Replies (0)AF
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Mary
1 reviews | Active since Jan 2020
10 Jun 2025, 12:26
I had a shock when I saw my water consumption up from 3 - 5 k litres to 13 k litres
I had a shock when I saw my water consumption up from 3 - 5 k litres to 13 k litres. I called Outsurance immediately to do a leak detection. The contractor came out dedected the leak. The consultant said the company can only do it the next day. I mentioned that we are pensioners and cannot be without water. Well, they then arranged for a different contractor to come out within the hour. I was very happy , the paving was done the following day due to the extreme rainy weather .
Helpful (0)
|Replies (0)M
Mary
1 reviews | Active since Jan 2020
10 Jun 2025, 12:26
I had a shock when I saw my water consumption up from 3 - 5 k litres to 13 k litres
I had a shock when I saw my water consumption up from 3 - 5 k litres to 13 k litres. I called Outsurance immediately to do a leak detection. The contractor came out dedected the leak. The consultant said the company can only do it the next day. I mentioned that we are pensioners and cannot be without water. Well, they then arranged for a different contractor to come out within the hour. I was very happy , the paving was done the following day due to the extreme rainy weather .
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Replies (0)MmM
Mrs m.s Mungal
1 reviews | Active since Jan 2020
6 Mar 2025, 08:44
Excellent service wi...
Excellent service with Thomas
Helpful (0)
|Replies (0)MmM
Mrs m.s Mungal
1 reviews | Active since Jan 2020
6 Mar 2025, 08:44
Excellent service wi...
Excellent service with Thomas
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Replies (0)ML
Mickey L
1 reviews | Active since Jan 2020
20 Oct 2020, 11:24
Claiming excess monies from sectional title building insurance
Good day, there was a water leek in one of the flats and apparently it came out from the wrong toilet bathroom and ended up in another bathroom but the crazy thing about this claim was it was over R106k with 3 weeks in a bed and breakfast. Mr Fre was the owner of the top flat and beneath him Miss Cross claim this over excess amount of money when it was just his toilet and Mr Fre had it fix because he has the invoices to prove it. The funny thing is that Mr Tukkie knows that it was fix as well. We have ask for the insurance company which happened 2/ 3 years ago but they changed it and the owners are complaining bitterly about there fees to the insurance company. We are in a sectional title and the manager agents have been refusing to give out information but if you ask perhaps they will give into you. Mr Cross faceted her proxy’s with the management and became chairlady when no one wanted her at all. We have ask her to step down with 28 signatures but she refuses. She is now spending endless monies on projects and not hearing out owners and she busy packing and running, building up her flat again with owners and Southport materials so she can sell her flat. So where ever she buys again she it do the same. If need be.
Helpful (0)
|Replies (0)ML
Mickey L
1 reviews | Active since Jan 2020
20 Oct 2020, 11:24
Claiming excess monies from sectional title building insurance
Good day, there was a water leek in one of the flats and apparently it came out from the wrong toilet bathroom and ended up in another bathroom but the crazy thing about this claim was it was over R106k with 3 weeks in a bed and breakfast. Mr Fre was the owner of the top flat and beneath him Miss Cross claim this over excess amount of money when it was just his toilet and Mr Fre had it fix because he has the invoices to prove it. The funny thing is that Mr Tukkie knows that it was fix as well. We have ask for the insurance company which happened 2/ 3 years ago but they changed it and the owners are complaining bitterly about there fees to the insurance company. We are in a sectional title and the manager agents have been refusing to give out information but if you ask perhaps they will give into you. Mr Cross faceted her proxy’s with the management and became chairlady when no one wanted her at all. We have ask her to step down with 28 signatures but she refuses. She is now spending endless monies on projects and not hearing out owners and she busy packing and running, building up her flat again with owners and Southport materials so she can sell her flat. So where ever she buys again she it do the same. If need be.
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Replies (0)