BC
Burgundy Collective
Unclaimed Business
BC
Performance(last 12 months):
TrustIndex
0
Ranking
#53
in Retail
NPS Score
-100
Recommended: Unlikely
Review Distribution
3|2 Reviews
May '25 - Apr '26
5(50%)
4(0%)
3(0%)
2(0%)
1(50%)
5(50%)
4(0%)
3(0%)
2(0%)
1(50%)
Frequently Asked Questions About Burgundy Collective
Burgundy Collective has a TrustIndex of 0 out of 10 on Hellopeter, based on 2 reviews in the last 12 months. Hellopeter has tracked Burgundy Collective across 11 total reviews. How is the TrustIndex calculated? →
Recent reviews (2)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceMR
Martha R
1 reviews | Active since Jan 2020
13 Aug 2025, 05:56
Excellent quality and craftsmanship of leather
I am so impressed with the quality of leather and craftsmanship at Burgundy Collective. I just received a work bag that I purchased from them online and the bag is stunning. This is my third bag from the store, as I have previously purchased two handbags, also online. And I am definitely coming back for more, I'm totally obsessed with the quality of their products and excellent attention to detail. The communication is excellent and my orders arrived fast, from Stellenbosch to the Vaal, in excellent packaging and condition. Thank you so much to everyone at Burgundy Collective. My bags have people giving me compliments everywhere I go, even at work. There's so much class in genuine leather, and I'm happy that it will last me a lifetime. I totally recommend Burgundy Collective to anyone and everyone. Their products are worth every penny, buy what you are looking at and buy it now. It's worth it.
Helpful (0)
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Martha R
1 reviews | Active since Jan 2020
13 Aug 2025, 05:56
Excellent quality and craftsmanship of leather
I am so impressed with the quality of leather and craftsmanship at Burgundy Collective. I just received a work bag that I purchased from them online and the bag is stunning. This is my third bag from the store, as I have previously purchased two handbags, also online. And I am definitely coming back for more, I'm totally obsessed with the quality of their products and excellent attention to detail. The communication is excellent and my orders arrived fast, from Stellenbosch to the Vaal, in excellent packaging and condition. Thank you so much to everyone at Burgundy Collective. My bags have people giving me compliments everywhere I go, even at work. There's so much class in genuine leather, and I'm happy that it will last me a lifetime. I totally recommend Burgundy Collective to anyone and everyone. Their products are worth every penny, buy what you are looking at and buy it now. It's worth it.
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Replies (0)CS
JB
Jackie B
1 reviews | Active since Jan 2020
22 Nov 2024, 09:13
WORTH EVERY SENT!!
I just received my order - and I am totally blown away. From the service to the packaging to the product itself. Worth every sent. I don't normally write reviews but feel that Burgundy Collective deserve a review. I am so happy with my purchase. Ordered on Monday and received it today. What a pleasure to unwrap it - the detail that went into it. Well done guys - keep it up!!
Helpful (0)
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Jackie B
1 reviews | Active since Jan 2020
22 Nov 2024, 09:13
WORTH EVERY SENT!!
I just received my order - and I am totally blown away. From the service to the packaging to the product itself. Worth every sent. I don't normally write reviews but feel that Burgundy Collective deserve a review. I am so happy with my purchase. Ordered on Monday and received it today. What a pleasure to unwrap it - the detail that went into it. Well done guys - keep it up!!
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Maxine C
1 reviews | Active since Jan 2020
10 May 2024, 08:11
Amazing amazing amazing
Oh my shattered nerves. I’ve just received my orien moon bag and I could not be happier! The quality of this product is absolutely unbelievable. I can just tell this bag will last me a lifetime. I am going to order another one in another colour I love it so much. Thank you to the Burgundy collective team who were SO helpful in assisting me, especially Gina. 25/10 would recommend.
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Maxine C
1 reviews | Active since Jan 2020
10 May 2024, 08:11
Amazing amazing amazing
Oh my shattered nerves. I’ve just received my orien moon bag and I could not be happier! The quality of this product is absolutely unbelievable. I can just tell this bag will last me a lifetime. I am going to order another one in another colour I love it so much. Thank you to the Burgundy collective team who were SO helpful in assisting me, especially Gina. 25/10 would recommend.
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felicia M
1 reviews | Active since Jan 2020
23 Apr 2024, 20:56
Poor functionality and unbothered about customer satisfaction
Terrible functionality. Don’t bother wasting your money. It’s really a shame because the quality of the leather itself is not too bad. Firstly, I bought a purse, and they delivered a toiletry bag instead. I informed them of the error and the exchanged the item right away and sent the correct item. Mistakes happen so that was fine. Then secondly, the purse that arrived closed only when it was completely empty, but the point of having a purse is so that you can keep some of your day-to-day bank cards and cash handy. Long story short… the purse doesn’t close when it has a few bank cards in it. The closing mechanism is weak and of poor quality compared to the rest of the material used. I have a purse that stays open. It just doesn’t close. I have complained about it to Burgundy Collective even on social platforms but they just delete my complaint from the comments section and keep it moving! They are completely unbothered. Customer satisfaction is not a priority for them. R1.5k down the drain! A complete waste of money. Please don’t buy from them if you value your hard earned money🚮
Helpful (0)
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felicia M
1 reviews | Active since Jan 2020
23 Apr 2024, 20:56
Poor functionality and unbothered about customer satisfaction
Terrible functionality. Don’t bother wasting your money. It’s really a shame because the quality of the leather itself is not too bad. Firstly, I bought a purse, and they delivered a toiletry bag instead. I informed them of the error and the exchanged the item right away and sent the correct item. Mistakes happen so that was fine. Then secondly, the purse that arrived closed only when it was completely empty, but the point of having a purse is so that you can keep some of your day-to-day bank cards and cash handy. Long story short… the purse doesn’t close when it has a few bank cards in it. The closing mechanism is weak and of poor quality compared to the rest of the material used. I have a purse that stays open. It just doesn’t close. I have complained about it to Burgundy Collective even on social platforms but they just delete my complaint from the comments section and keep it moving! They are completely unbothered. Customer satisfaction is not a priority for them. R1.5k down the drain! A complete waste of money. Please don’t buy from them if you value your hard earned money🚮
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Replies (0)AC
Amerige C
1 reviews | Active since Jan 2020
5 Apr 2024, 12:32
Highly Satisfied :)
I had an absolutely amazing experience with the Burgundy Collective team! I ordered their Executive Bifold Wallet in Tan color for my husband's birthday, and I couldn't be happier. The delivery was quick, and they kept me updated throughout the process. The packaging was so smart, and the "unboxing" experience was a delight. Inside, I found a stunning, high-quality item that exceeded my expectations. Thank you, Burgundy Collective Team, for the wonderful service and for making my husband's birthday extra special!
Helpful (0)
|Replies (0)AC
Amerige C
1 reviews | Active since Jan 2020
5 Apr 2024, 12:32
Highly Satisfied :)
I had an absolutely amazing experience with the Burgundy Collective team! I ordered their Executive Bifold Wallet in Tan color for my husband's birthday, and I couldn't be happier. The delivery was quick, and they kept me updated throughout the process. The packaging was so smart, and the "unboxing" experience was a delight. Inside, I found a stunning, high-quality item that exceeded my expectations. Thank you, Burgundy Collective Team, for the wonderful service and for making my husband's birthday extra special!
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Replies (0)DG
MP
Michelle P
1 reviews | Active since Jan 2020
10 Sept 2020, 23:04
Shabby workmanship, poor service
Purchased a bag from them. Bag is skew and not the same dimensions as stated on website. Received a letter stating they changed the website dimensions now because they forgot to do it. Tho I ordered a bag according to those dimensions. They just don't seem to care that the bag I received is a dud. Very unhappy and will never buy from them again. Will also twll ell every person that asks about the bag and show them the shabby work.
Helpful (0)
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Michelle P
1 reviews | Active since Jan 2020
10 Sept 2020, 23:04
Shabby workmanship, poor service
Purchased a bag from them. Bag is skew and not the same dimensions as stated on website. Received a letter stating they changed the website dimensions now because they forgot to do it. Tho I ordered a bag according to those dimensions. They just don't seem to care that the bag I received is a dud. Very unhappy and will never buy from them again. Will also twll ell every person that asks about the bag and show them the shabby work.
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