Hospital misusing the law

Dont take your family to this hospital because they refer to your loved ones as "this one" and "that one". They have landlines but get extremely upset when a family member calls to check in on the patient. The nurses have absolutely no respect for people and complete disregard for patients and the families. Teach your hospital the meaning of the POPIA Act since they are abusing the meaning of it and misusing it. The worst part is that they do it to elderly people and bully them around. Another issue is that when you ask to speak to management they refuse to put you through. Im not afraid to go to your CEO and publish my entire experience with my call recordings.