The most ********* Property Developer I have ever come across!

I would give them no stars if I could, the most ********* Property developer I have ever come across.

I cannot comprehend how such a large company can operate with such a complete disregard for their customers' interests and get away with it. It is abundantly clear that they are ONLY interested in their bottom line and that they do not care one bit about you after you have made a purchase.

My 84-year-old grandmother purchased a unit in a Retirement Village developed by Calgro a few years back at which time, they furnished her with an approved plan of the development. Fast forward to this year, Calgro unilaterally changed the plan without even bothering to consult with my Gran. They then proceeded to build the neighbouring unit ON TOP of my Gran's boundary wall with the gutter and roof tiles encroaching on my Gran's property. Whilst attending to the construction of the neighbouring unit, they also broke a gas pipe on my Gran's property which was incredibly dangerous and could have caused major damage if an independent contractor (called out by my Gran to figure out why she no longer had hot water) hadn't fixed it himself.

Worse still, they kept a spacing of 1.9m between the new units that they built but halved that for my Gran's unit. If they had just been ever so slightly considerate, they could have provided for equal spacing between all of the units but again, they were only thinking about their bottom line and how much money they could bring in for the new units (a major stuff you to the current unit owners).

After kicking up a fuss at their less than ethical behaviour, they agreed to a settlement arrangement, which they completely reneged on because it was going to cost them some money (nothing compared to the amount by which my Gran's unit has been devalued due to their actions).

When reaching out to Calgro via email, their Legal Advisor responded stating that they weren't mandated to consult with my Gran to change the plans that would negatively affect her in such a serious way nor did they require her approval and so they didn't approach her.

How dishonourable can you be, to take advantage of an 84-year Pensioner in this way?? They didn't even bother consulting with/ nor give two hoots about her. Clearly, their only objective was to make the new units as attractive as possibly to prospective buyers at the expense of the purchasers who have already purchased their units and they probably thought at her age, what is she going to do about it??

Having witnessed the disgusting way in which they have treated my Gran, I will never ever purchase a property developed by Calgro again and I would recommend that you don't either to avoid dealing with something similar to the above as they clearly just don't care!