CC
Call c
Unclaimed Business
CC
Performance(last 12 months):
TrustIndex
0
Ranking
#36
in Internet & Telecoms
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
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Gisto T
1 reviews | Active since Jan 2020
6 May 2024, 16:58
Sim Swap
I went to Cell C Westgate to do a sim swap and they could not help me. They said my number is inactive and therefore they cannot do a sim swap. They kept on telling me problems instead of providing solutions. I need my old number, cell c please provide solutions.
Helpful (0)
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Gisto T
1 reviews | Active since Jan 2020
6 May 2024, 16:58
Sim Swap
I went to Cell C Westgate to do a sim swap and they could not help me. They said my number is inactive and therefore they cannot do a sim swap. They kept on telling me problems instead of providing solutions. I need my old number, cell c please provide solutions.
0
Replies (0)LM
Lindiwe M
1 reviews | Active since Jan 2020
12 May 2023, 09:49
Payed up letter
Have been waiting for paid up letter since 2021 till today,now they telling me Mtn must send me the letter when I paid the amount to them .bad service no one is willing to help yet it them who promise to send the letter.
Helpful (0)
|Replies (0)LM
Lindiwe M
1 reviews | Active since Jan 2020
12 May 2023, 09:49
Payed up letter
Have been waiting for paid up letter since 2021 till today,now they telling me Mtn must send me the letter when I paid the amount to them .bad service no one is willing to help yet it them who promise to send the letter.
0
Replies (0)MM
Miriam M
1 reviews | Active since Jan 2020
20 Jan 2023, 05:21
Poor service delivery
During December 2022, i received an sms from cell c, indicating that my debit order for contract will be debited earlier before my debit date. Same dsy i called them to not debit before my pension salary pay date. The offivial noted that on their system. They still debited before my pay date. Then the debit order was reversed cause there was no money. The bank charged me R147, of which i was not liable for. I called them, spoke to a different official, and confirmed that i reported that they mustn't debit before my usual debit order date. The official mentioned that they are also not liable for my bank charge of R147, of which is not my fault. They also charged me R70 for my returned debit order. May you kindly help me find out what could i have done to prevent all this charges, cause i signed the contract for the debit of the 31st of each month, knowing that is my pay date. For the past 5years they have been debiting month end with success,only December they de**** earlier, and caused me charges which i cannot afford. Im a pensioner. My details are as follows: Miriam Mlangeni, cell 084 250 9096 Hope u find the above in order
Helpful (0)
|Replies (0)MM
Miriam M
1 reviews | Active since Jan 2020
20 Jan 2023, 05:21
Poor service delivery
During December 2022, i received an sms from cell c, indicating that my debit order for contract will be debited earlier before my debit date. Same dsy i called them to not debit before my pension salary pay date. The offivial noted that on their system. They still debited before my pay date. Then the debit order was reversed cause there was no money. The bank charged me R147, of which i was not liable for. I called them, spoke to a different official, and confirmed that i reported that they mustn't debit before my usual debit order date. The official mentioned that they are also not liable for my bank charge of R147, of which is not my fault. They also charged me R70 for my returned debit order. May you kindly help me find out what could i have done to prevent all this charges, cause i signed the contract for the debit of the 31st of each month, knowing that is my pay date. For the past 5years they have been debiting month end with success,only December they de**** earlier, and caused me charges which i cannot afford. Im a pensioner. My details are as follows: Miriam Mlangeni, cell 084 250 9096 Hope u find the above in order
0
Replies (0)