CC
Cape Coffee Beans
Unclaimed Business
CC
Performance(last 12 months):
TrustIndex
0
Ranking
#53
in Retail
NPS Score
100
Recommended: Very Likely
Review Distribution
3|2 Reviews
Jun '25 - May '26
5(50%)
4(0%)
3(0%)
2(0%)
1(50%)
5(50%)
4(0%)
3(0%)
2(0%)
1(50%)
Frequently Asked Questions About Cape Coffee Beans
Cape Coffee Beans has a TrustIndex of 0 out of 10 on Hellopeter, based on 2 reviews in the last 12 months. Hellopeter has tracked Cape Coffee Beans across 10 total reviews. How is the TrustIndex calculated? →
Recent reviews (2)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceNK
Nathan K
1 reviews | Active since Jan 2020
10 Feb 2026, 05:12
Consistent high quality service
Consistent high quality service. Knowledgeable and friendly staff. A wide variety of beans and equipment available. And pricing that matches the best pricing out there. Cape Coffee Beans is the recommended coffee company in Cape Town.
Helpful (0)
|Replies (0)NK
Nathan K
1 reviews | Active since Jan 2020
10 Feb 2026, 05:12
Consistent high quality service
Consistent high quality service. Knowledgeable and friendly staff. A wide variety of beans and equipment available. And pricing that matches the best pricing out there. Cape Coffee Beans is the recommended coffee company in Cape Town.
0
Replies (0)DS
Dane S
1 reviews | Active since Jan 2020
26 Jun 2025, 09:09
Here’s my experience: - They sent me the incorrect coffee machine at first - took ages to deliver the new machine - delivered the new machine to the wrong address which made me miss several events I needed the coffee machine for - their customer se
Here’s my experience: - They sent me the incorrect coffee machine at first - took ages to deliver the new machine - delivered the new machine to the wrong address which made me miss several events I needed the coffee machine for - their customer service is shocking - they are slow to reply - they are even slower to make a plan to fix the problem. - on top of all this the machine they replaced is now faulty and they are in the process of sending a part for me to do the installment on my own! Shocking! - their prices are also higher than anywhere else in SA Don’t use them!
Helpful (0)
|Replies (0)DS
Dane S
1 reviews | Active since Jan 2020
26 Jun 2025, 09:09
Here’s my experience: - They sent me the incorrect coffee machine at first - took ages to deliver the new machine - delivered the new machine to the wrong address which made me miss several events I needed the coffee machine for - their customer se
Here’s my experience: - They sent me the incorrect coffee machine at first - took ages to deliver the new machine - delivered the new machine to the wrong address which made me miss several events I needed the coffee machine for - their customer service is shocking - they are slow to reply - they are even slower to make a plan to fix the problem. - on top of all this the machine they replaced is now faulty and they are in the process of sending a part for me to do the installment on my own! Shocking! - their prices are also higher than anywhere else in SA Don’t use them!
0
Replies (0)L
Liezl
1 reviews | Active since Jan 2020
16 Jan 2025, 13:21
Great service and great coffee
Love the coffee and love the service. I was kept in the loop every step of the way with my order and it arrived at my house well before they said it would. I will definitely be ordering from them again
Helpful (0)
|Replies (0)L
Liezl
1 reviews | Active since Jan 2020
16 Jan 2025, 13:21
Great service and great coffee
Love the coffee and love the service. I was kept in the loop every step of the way with my order and it arrived at my house well before they said it would. I will definitely be ordering from them again
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Replies (0)MP
Mariam P
1 reviews | Active since Jan 2020
19 Mar 2024, 05:47
By far one of the coolest coffee buying online shop
If you are a serious coffee enthusiast this is the place to shop at. The selection and freshness is always spot on. Their descriptions of the coffees and equipment is detailed, which is so helpful. We are not coffee snobs but enjoy variety and specific tastes. The staff and management always go that extra mile to assist with any query. Most recently we missed a coffee workshop and was pleasantly surprised at an email received notifying us that even though we missed the event a goodie bag was saved and ready for collection. To our utter delight and surpthe bag was filled with an array of 100g bags of coffees suited to our usual styles. Wow. Now this was awesome. High recommended for all your coffee supplies.
Helpful (0)
|Replies (0)MP
Mariam P
1 reviews | Active since Jan 2020
19 Mar 2024, 05:47
By far one of the coolest coffee buying online shop
If you are a serious coffee enthusiast this is the place to shop at. The selection and freshness is always spot on. Their descriptions of the coffees and equipment is detailed, which is so helpful. We are not coffee snobs but enjoy variety and specific tastes. The staff and management always go that extra mile to assist with any query. Most recently we missed a coffee workshop and was pleasantly surprised at an email received notifying us that even though we missed the event a goodie bag was saved and ready for collection. To our utter delight and surpthe bag was filled with an array of 100g bags of coffees suited to our usual styles. Wow. Now this was awesome. High recommended for all your coffee supplies.
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Replies (0)A
SK
Steven K
1 reviews | Active since Jan 2020
17 Jan 2024, 10:37
Poor Aftersales Service
Very disappointing experience. While their sales and initial feedback was excellent, their after sales is dismal. Purchased an expensive stainless steel distribution tool which arrived damaged. Even though it's a small dent, I expect the items to be brand new and undamaged. On contacting Cape Coffee the same day of delivery I was told they won't replace, but they'll see if the supplier is willing to do anything - otherwise tough luck. I don't know how this is acceptable practice for any store, and won't be using them again.
Helpful (0)
|Replies (0)SK
Steven K
1 reviews | Active since Jan 2020
17 Jan 2024, 10:37
Poor Aftersales Service
Very disappointing experience. While their sales and initial feedback was excellent, their after sales is dismal. Purchased an expensive stainless steel distribution tool which arrived damaged. Even though it's a small dent, I expect the items to be brand new and undamaged. On contacting Cape Coffee the same day of delivery I was told they won't replace, but they'll see if the supplier is willing to do anything - otherwise tough luck. I don't know how this is acceptable practice for any store, and won't be using them again.
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Replies (0)aL
NK
Nathan K
1 reviews | Active since Jan 2020
17 Apr 2022, 09:48
Excellent and incredibly quick service
Excellent and incredibly quick service. More than twice now I’ve ordered some coffee beans and received them within 24 hours which is amazing. Great prices and a wide selection. I can’t imagine shopping anywhere else for anything coffee.
Helpful (0)
|Replies (0)NK
Nathan K
1 reviews | Active since Jan 2020
17 Apr 2022, 09:48
Excellent and incredibly quick service
Excellent and incredibly quick service. More than twice now I’ve ordered some coffee beans and received them within 24 hours which is amazing. Great prices and a wide selection. I can’t imagine shopping anywhere else for anything coffee.
0
Replies (0)