Bad consultants managing agents for complexes

these people do not do there job they are supposed to manage Chelsea flats in Chelsea crescent have sent ongoing email with no response. Wonder if they have site inspections because if they do they must be blind broken window latches half painted walls no conduct rules if they have surely not used.Have read on another site that they are not managing there property's this was another block that they look after. U call them the manager has such a attitude, never expected any less from him.