Extremely bad services

I have placed and payed (R699) for an order on the 15 January 2024 and till date I have not received my order. Despite numerous emails requesting progress on the order no response has been received. I have even request refund still no response. I doubt if they are an legit company, they don't even have telephone numbers and/or physical address on their website. My fellow brothers and sisters DONT place orders with this company. They are the bunch of ****mers! 😡