CT
Cape Town Mode
Unclaimed Business
CT
Performance(last 12 months):
TrustIndex
0
Ranking
#53
in Retail
NPS Score
-100
Recommended: Unlikely
Review Distribution
1|9 Reviews
Jun '25 - May '26
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
Frequently Asked Questions About Cape Town Mode
Cape Town Mode has a TrustIndex of 0 out of 10 on Hellopeter, based on 9 reviews in the last 12 months. Hellopeter has tracked Cape Town Mode across 10 total reviews. How is the TrustIndex calculated? →
Recent reviews (9)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceCK
Candice K
1 reviews | Active since Jan 2020
19 Feb 2026, 18:56
Cape Town Mode - Online Retailer ****
Please do not use this company as they are a ****. Isabelle responded to my first few emails but now I get no response when following up on my order which was placed in early December. I have not received my order to date - 2 months since.
Helpful (0)
|Replies (0)CK
Candice K
1 reviews | Active since Jan 2020
19 Feb 2026, 18:56
Cape Town Mode - Online Retailer ****
Please do not use this company as they are a ****. Isabelle responded to my first few emails but now I get no response when following up on my order which was placed in early December. I have not received my order to date - 2 months since.
0
Replies (0)HP
Hendriëtte Pretorius
1 reviews | Active since Jan 2020
27 Jan 2026, 14:02
Worst service ever
Ordered 27 December 2025, sent a mail on 10 January 2026, Isabelle responded, told me I have nothing to worry about, my order delivery is well in time frame. If I want to track my order, it is apparently invalid. Contacted Isabelle again, since the 24th of Jan, absolutely no response.
Helpful (0)
|Replies (0)HP
Hendriëtte Pretorius
1 reviews | Active since Jan 2020
27 Jan 2026, 14:02
Worst service ever
Ordered 27 December 2025, sent a mail on 10 January 2026, Isabelle responded, told me I have nothing to worry about, my order delivery is well in time frame. If I want to track my order, it is apparently invalid. Contacted Isabelle again, since the 24th of Jan, absolutely no response.
0
Replies (0)GJ
Gerrit J
1 reviews | Active since Jan 2020
24 Jan 2026, 10:19
Poor quality clothing
****! The product that I received was very poor knockoff of the photos on their web site. Communications with Isabella were good until I have received the product and wanted to complain. No reply received! I have however found a use for this jacket: My dog loves to sleep under it
Helpful (0)
|Replies (0)GJ
Gerrit J
1 reviews | Active since Jan 2020
24 Jan 2026, 10:19
Poor quality clothing
****! The product that I received was very poor knockoff of the photos on their web site. Communications with Isabella were good until I have received the product and wanted to complain. No reply received! I have however found a use for this jacket: My dog loves to sleep under it
0
Replies (0)SB
Sonja B
1 reviews | Active since Jan 2020
25 Dec 2025, 19:45
Research this company before you buy I got ****med
Please do research before you buy from this company on FaceBook. I just saw they have another “Closing down sale” I ordered and paid for a dress that was supposed to be on a half price sale a year ago. I also thought this was a company from Cape Town. After my purchase I realised it was from China. The dress I bought was also advertised as a GREAT Special. It was absolutely terrible (I don’t think there is a shop in SA that sells worse quality clothing than the dress I received) and to return it would have cost me too much, so yes I got ****MED. Be very careful before you buy.
Helpful (0)
|Replies (0)SB
Sonja B
1 reviews | Active since Jan 2020
25 Dec 2025, 19:45
Research this company before you buy I got ****med
Please do research before you buy from this company on FaceBook. I just saw they have another “Closing down sale” I ordered and paid for a dress that was supposed to be on a half price sale a year ago. I also thought this was a company from Cape Town. After my purchase I realised it was from China. The dress I bought was also advertised as a GREAT Special. It was absolutely terrible (I don’t think there is a shop in SA that sells worse quality clothing than the dress I received) and to return it would have cost me too much, so yes I got ****MED. Be very careful before you buy.
0
Replies (0)FR
Francois R
1 reviews | Active since Jan 2020
18 Dec 2025, 19:52
**** ALERT
**** ALERT! I was ****med like so many other people. After purchasing trousers online did I follow up with my order after receiving nothing a week later. Isabelle then **** and said they were out of stock and I should choose another item of similar value. My request for a refund was ignored and I assume that I was ****med now 3 weeks later.
Helpful (0)
|Replies (0)FR
Francois R
1 reviews | Active since Jan 2020
18 Dec 2025, 19:52
**** ALERT
**** ALERT! I was ****med like so many other people. After purchasing trousers online did I follow up with my order after receiving nothing a week later. Isabelle then **** and said they were out of stock and I should choose another item of similar value. My request for a refund was ignored and I assume that I was ****med now 3 weeks later.
0
Replies (0)CB
Carina B
1 reviews | Active since Jan 2020
18 Dec 2025, 11:43
Cape Town Mode Ordering from.China on your behalf
I would give them -1 stars if it was possible. I am most unhappy with this company that order on your behalf from China. I could have done that myself have I known. My order took 34 days to deliver. Also take note of their return policy to China under the 'return' heading as it states that customers are responsible for return shipping fees with costs starting from 30 USD.
Helpful (0)
|Replies (0)CB
Carina B
1 reviews | Active since Jan 2020
18 Dec 2025, 11:43
Cape Town Mode Ordering from.China on your behalf
I would give them -1 stars if it was possible. I am most unhappy with this company that order on your behalf from China. I could have done that myself have I known. My order took 34 days to deliver. Also take note of their return policy to China under the 'return' heading as it states that customers are responsible for return shipping fees with costs starting from 30 USD.
0
Replies (0)EP
Ernst P
1 reviews | Active since Jan 2020
7 Nov 2025, 08:59
Capetownmode Clothing Concerns
No response and or delivery of goods ordered and paid for..despite several attempts.No telephone number and or physical adress to make contact..only email service which is totally unresponsive..do not buy from them unless you have been able to contact them first..
Helpful (0)
|Replies (0)EP
Ernst P
1 reviews | Active since Jan 2020
7 Nov 2025, 08:59
Capetownmode Clothing Concerns
No response and or delivery of goods ordered and paid for..despite several attempts.No telephone number and or physical adress to make contact..only email service which is totally unresponsive..do not buy from them unless you have been able to contact them first..
0
Replies (0)EP
Ernst P
1 reviews | Active since Jan 2020
7 Nov 2025, 06:53
CapeTownMode Concerns
Beware..Ive been unable to make contact or get any response from this online clothing store since buying a garment from them via facebook..no telephone number and no response on email sent..do not buy from them until you have been able to contact them...possible online ****
Helpful (0)
|Replies (0)EP
Ernst P
1 reviews | Active since Jan 2020
7 Nov 2025, 06:53
CapeTownMode Concerns
Beware..Ive been unable to make contact or get any response from this online clothing store since buying a garment from them via facebook..no telephone number and no response on email sent..do not buy from them until you have been able to contact them...possible online ****
0
Replies (0)