Capitec Bank
1.5|38,002 reviews
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RONEL R
1 reviews | Active since Member
05 May 2026, 14:59
Having to pay for a new debit card when their ATM at the Hunters Spar Centre in Port Elizabeth froze on Sunday 3 May with the result that I could not retrieve my card
Having to pay for a new debit card when their ATM at the Hunters Spar Centre in Port Elizabeth froze on Sunday 3 May with the result that I could not retrieve my card. I don't think that's fair as it wasn't my fault, I called customer service and the lady cancelled my card as a safety measure. I have been with Capitec for quite a few years and this is the first time I am not satisfied with their service.
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Replies (1)Capitec Bank's replyOfficial
07 May 2026, 10:22Hello RONEL LE ROUX
With reference to our telephone conversation/email correspondence.
I trust that you satisfied with the outcome. We have proceeded to close your complaint.
Kind regards
Capitec Bank
With reference to our telephone conversation/email correspondence.
I trust that you satisfied with the outcome. We have proceeded to close your complaint.
Kind regards
Capitec Bank
Best regards,
Capitec Bank's reply07 May 2026, 10:22
Official
Hello RONEL LE ROUX
With reference to our telephone conversation/email correspondence.
I trust that you satisfied with the outcome. We have proceeded to close your complaint.
Kind regards
Capitec Bank
With reference to our telephone conversation/email correspondence.
I trust that you satisfied with the outcome. We have proceeded to close your complaint.
Kind regards
Capitec Bank
Best regards,