Captain Haddock Seafood Market
TrustIndex
0
Ranking
#53
in Retail
NPS Score
-100
Recommended: Unlikely
Jun '25 - May '26
Captain Haddock Seafood Market has a TrustIndex of 0 out of 10 on Hellopeter, based on 1 reviews in the last 12 months. Hellopeter has tracked Captain Haddock Seafood Market across 2 total reviews. How is the TrustIndex calculated? →
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
Appalling service and the tuna was disgusting. When I complained via email I received a rather aggressive phone call as well. Firstly I didn't expect frozen fish which I can probably take responsibility for but the tuna was not edible. Even sent him photographs and requested an address to drop it of so he could see how terrible it was. No response now.
1 reviews | Active since Jan 2020
Appalling service and the tuna was disgusting. When I complained via email I received a rather aggressive phone call as well. Firstly I didn't expect frozen fish which I can probably take responsibility for but the tuna was not edible. Even sent him photographs and requested an address to drop it of so he could see how terrible it was. No response now.
1 reviews | Active since Jan 2020
I placed an online order with Captain Haddock Seafood Market, paid, and received confirmation, including an email promising same-day delivery (without tracking details). The delivery never arrived on the scheduled day. When the delivery finally arrived the next day, I refused it due to the risk of food contamination with delayed seafood. My emails to Captain Haddock Seafood Market went unanswered. Via WhatsApp, they initially confirmed a full refund and admitted they should have notified me about the delivery delay. However, despite multiple follow-up emails and WhatsApp messages providing my banking details, they have since ignored all communication and have not issued the promised refund. This company took payment, failed to deliver a usable product, provided poor service, and is now ********ly withholding my money.
1 reviews | Active since Jan 2020
I placed an online order with Captain Haddock Seafood Market, paid, and received confirmation, including an email promising same-day delivery (without tracking details). The delivery never arrived on the scheduled day. When the delivery finally arrived the next day, I refused it due to the risk of food contamination with delayed seafood. My emails to Captain Haddock Seafood Market went unanswered. Via WhatsApp, they initially confirmed a full refund and admitted they should have notified me about the delivery delay. However, despite multiple follow-up emails and WhatsApp messages providing my banking details, they have since ignored all communication and have not issued the promised refund. This company took payment, failed to deliver a usable product, provided poor service, and is now ********ly withholding my money.
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