Cartpanda - Disssatisfied and Dissapointed

Cartpanda facilitate payments for a product called the ****** Trick - which is utter rubish. There is a money back garantee that is offerd, but if you don't claim your money back within 5 days (which they do not make you aware of) you need to claim it back from the ****** Trick people, who I don't think exist as there is a gmail email address for them and I have mailed them non stop with zero response. I spent a lot of money in South African Rands for this product only to be **********! I felt confident because I know Cartpanda and now I can't believe they can be associated with ******* like the ****** Trick. Even though I have let Cartpanda know that I am getting zero response from the ****** Trick, they are also just ignoring me now. Dissatisfied and dissapointed in Cartpanda.