Casbah Roadhouse Pretoria West
TrustIndex
0
Ranking
#9
in Travel & Vacation
NPS Score
0
Recommended: Unlikely
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
The bar closes early and they do not ask whether you'd like a drink before it closes. It closes way before the restaurant closes. Very inconvenient and incompetent customer service s****s.
1 reviews | Active since Jan 2020
The bar closes early and they do not ask whether you'd like a drink before it closes. It closes way before the restaurant closes. Very inconvenient and incompetent customer service s****s.
1 reviews | Active since Jan 2020
<p>I usually go to CasbahRoadhouse in Pretoria West as it is close to where I live and they have good food. The service however is horrible. When you enter at the door there is a sign that says you need to wait to be seated. You wait for quite sometime and all the waiters just look at you. So I usually decide to go look for a table myself. I then have to literally wait over 40 min to be assisted as the waiters walk around and chat on the workstations. I let it go many times and complained to the managers but there seems to be no improvement. Today was the worst, I had to stand up from where I was seated and ignore and go buy myself a drink at the bar even though there were waiters chatting to each other and looking at me. I am highly disappointed about this continuously ****py service. I'm never coming back. I'd rather go to a Casbah far from here.</p>
1 reviews | Active since Jan 2020
<p>I usually go to CasbahRoadhouse in Pretoria West as it is close to where I live and they have good food. The service however is horrible. When you enter at the door there is a sign that says you need to wait to be seated. You wait for quite sometime and all the waiters just look at you. So I usually decide to go look for a table myself. I then have to literally wait over 40 min to be assisted as the waiters walk around and chat on the workstations. I let it go many times and complained to the managers but there seems to be no improvement. Today was the worst, I had to stand up from where I was seated and ignore and go buy myself a drink at the bar even though there were waiters chatting to each other and looking at me. I am highly disappointed about this continuously ****py service. I'm never coming back. I'd rather go to a Casbah far from here.</p>
1 reviews | Active since Jan 2020
<p>We went to Casbah Road house in Pretoria west. First our waitress didn't greet us neither did she introduce herself to us. She just took our Groupon voucher and asked what Sodas we wanted, with so much attitude. She then brought us sodas. I asked for water and she didn't even respond. She brought us our food which was disgusting. I am so disappointed in both the service and the food. Get new waiters /waitresses who are keen to do their job with pride.</p>
1 reviews | Active since Jan 2020
<p>We went to Casbah Road house in Pretoria west. First our waitress didn't greet us neither did she introduce herself to us. She just took our Groupon voucher and asked what Sodas we wanted, with so much attitude. She then brought us sodas. I asked for water and she didn't even respond. She brought us our food which was disgusting. I am so disappointed in both the service and the food. Get new waiters /waitresses who are keen to do their job with pride.</p>
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