CE
Cash Exchange Franchising
Unclaimed Business
CE
Cash Exchange Franchising
Unclaimed Business
1 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
Ranked In Retail
#53NPS Score
-100Unlikely
Ranking
#53
in Retail
NPS Score
-100
Recommended: Unlikely
Recent reviews (1)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperiencesJ
simphiwe J
1 reviews | Active since Jan 2020
11 May 2025, 21:03
Very disrespectful manager😡😡
hi.my name is Simphiwe,i bought a blender in the store @calton center last year November,it didnt work than i took it back,they sent me back home,they said i must come back to check if they fix it or not this was January,i went back again 3xi think an not find my blender they were telling me stories.ithis sutaday me and my boyfriend decided to go an ask them about our blender we find the lady who didn't wanna tell us her name she the manager there,she was so rude🤦😡Very disrespectf don't know how to explain something to the customer,we end up leaving with no blender,the way that lady was so disrespectful to us😡It been 3months now. she told us that she's new in the store she doesn't know any thing,an she can't be blamed for things that she does not know😡
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simphiwe J
1 reviews | Active since Jan 2020
11 May 2025, 21:03
Very disrespectful manager😡😡
hi.my name is Simphiwe,i bought a blender in the store @calton center last year November,it didnt work than i took it back,they sent me back home,they said i must come back to check if they fix it or not this was January,i went back again 3xi think an not find my blender they were telling me stories.ithis sutaday me and my boyfriend decided to go an ask them about our blender we find the lady who didn't wanna tell us her name she the manager there,she was so rude🤦😡Very disrespectf don't know how to explain something to the customer,we end up leaving with no blender,the way that lady was so disrespectful to us😡It been 3months now. she told us that she's new in the store she doesn't know any thing,an she can't be blamed for things that she does not know😡
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Wilhelm L
1 reviews | Active since Jan 2020
9 Oct 2024, 13:45
False advertising
Went there to buy a toolset. Willing to pay their price cause the label said "complete". Open the box to find 5 pieces missing and some tools that is not part of the set inside. Ask them about the "complete" label just to hear the extras makes it complete. False advertising.
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Wilhelm L
1 reviews | Active since Jan 2020
9 Oct 2024, 13:45
False advertising
Went there to buy a toolset. Willing to pay their price cause the label said "complete". Open the box to find 5 pieces missing and some tools that is not part of the set inside. Ask them about the "complete" label just to hear the extras makes it complete. False advertising.
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Replies (0)EA
Edward A
1 reviews | Active since Jan 2020
27 Sept 2024, 11:19
Greatful client
Miss Velda Witbooi which we hereby want to honor for excellent and outstanding client service.Our first interaction took place on facebook marketplace.In minutes after i left my contact number on her page she contacted us via watsapp.All our queries was speedily handled with great professionalism and kindness. She also wanted especially reserve some items as we all know in business especially retail is first come ,first served. Thx Miss Velda Witbooi our family really appreciate yr greatness in service delivery and may and yr family be blessed .And never forget to put God first in yr life. JOHN3V16. Can the management of Cash Exchange N1Value Centre kindly respond on this platform and give tbe necessary recognition to the above employee. MANY THANKS
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Edward A
1 reviews | Active since Jan 2020
27 Sept 2024, 11:19
Greatful client
Miss Velda Witbooi which we hereby want to honor for excellent and outstanding client service.Our first interaction took place on facebook marketplace.In minutes after i left my contact number on her page she contacted us via watsapp.All our queries was speedily handled with great professionalism and kindness. She also wanted especially reserve some items as we all know in business especially retail is first come ,first served. Thx Miss Velda Witbooi our family really appreciate yr greatness in service delivery and may and yr family be blessed .And never forget to put God first in yr life. JOHN3V16. Can the management of Cash Exchange N1Value Centre kindly respond on this platform and give tbe necessary recognition to the above employee. MANY THANKS
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Replies (0)NW
Nico W
1 reviews | Active since Jan 2020
1 Sept 2024, 10:10
Cash xchange brakpan
Worst experience.the manager has no respect or manners .i waited more than 20 minutes and the lady behind the computer paypoint couldnt get my id number correct after 4 atempts and then when i finaly said something about it the manager told me to leave and ge doesnt need my money
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Nico W
1 reviews | Active since Jan 2020
1 Sept 2024, 10:10
Cash xchange brakpan
Worst experience.the manager has no respect or manners .i waited more than 20 minutes and the lady behind the computer paypoint couldnt get my id number correct after 4 atempts and then when i finaly said something about it the manager told me to leave and ge doesnt need my money
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Anonymous
1 reviews | Active since Jan 2020
28 Aug 2024, 10:24
POOR CUSTOMER SERVICE
Wanna support this Cash Exchanged that mived away from cash crusaders and found that the level of customer service have drop so much. Been ignored at the counter when been told i have 7 days and the manager said i have 6 months... I end up leaving and not paying for the item and bought it at another shop and had great service. This was the shop at Vincent park in East London
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Anonymous
1 reviews | Active since Jan 2020
28 Aug 2024, 10:24
POOR CUSTOMER SERVICE
Wanna support this Cash Exchanged that mived away from cash crusaders and found that the level of customer service have drop so much. Been ignored at the counter when been told i have 7 days and the manager said i have 6 months... I end up leaving and not paying for the item and bought it at another shop and had great service. This was the shop at Vincent park in East London
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Replies (0)DL
Diego L
1 reviews | Active since Jan 2020
20 Aug 2024, 08:31
Cash exchange doesn't know how treat their customers.
When ever you walk into the Cash exchange located in Welkom, Free State by the Game centre, your made to feel like a ********. I'm not sure if this treatment is for coloured people only. Or perhaps if you dress a certain way or look a certain way. I've never been made to feel as uncomfortable as that place made me feel. I would rather drive all the way to cash converters or any of the other pawn shops. You guys have some of the best prices but the treatment at that specific store is appalling. I just remembered that there is still the good old cash crusaders at the old checkers in Welkom. Maybe those employees are more welcoming to customers. ***This was my original post to cash crusaders and they informed me that cash exchange is not part of cash crusaders. Which makes sense because I've never been made to feel that way in any of their stores from bloemfontein till in Jhb. Big ups to cash crusaders for their customer service.
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Diego L
1 reviews | Active since Jan 2020
20 Aug 2024, 08:31
Cash exchange doesn't know how treat their customers.
When ever you walk into the Cash exchange located in Welkom, Free State by the Game centre, your made to feel like a ********. I'm not sure if this treatment is for coloured people only. Or perhaps if you dress a certain way or look a certain way. I've never been made to feel as uncomfortable as that place made me feel. I would rather drive all the way to cash converters or any of the other pawn shops. You guys have some of the best prices but the treatment at that specific store is appalling. I just remembered that there is still the good old cash crusaders at the old checkers in Welkom. Maybe those employees are more welcoming to customers. ***This was my original post to cash crusaders and they informed me that cash exchange is not part of cash crusaders. Which makes sense because I've never been made to feel that way in any of their stores from bloemfontein till in Jhb. Big ups to cash crusaders for their customer service.
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Replies (0)MK
Mervyn K
1 reviews | Active since Jan 2020
8 Aug 2024, 16:06
Xbox 360
I was in the store; Cash Exchange Eersteriver on Tuesday 06 of August between 13h00 & 14h00 to give in my Xbox for cash. The lady look at my item ask we to wait; she will come back now. She returned with the mangager with the name of Bianca and sad this item belong to them. I was so surprise and they asked me to sit aside while they help other clients. Everyone was looking at me & I was so embarrassed. After 30 minutes i asked the lady that helped me ...to call the manager and return my item; because i am in a hurry. The manager came and said she is still busy with a attitude.I told her she must give my item; because i need to go; but she refused with an attitude. After some time she send somebody to say they made a mistake. This is not my first encounter with the bad customer service from the manager and team. To be accused of theft in the shop was so embarrassing to say the least and there was no apologies from anyone. This was a embarrassing moment for me and i don't think i will make use of they service again. They are in Eersteriver Mall; shop M10 and M11; Plein street; Eersteriver; 7100
Helpful (0)
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Mervyn K
1 reviews | Active since Jan 2020
8 Aug 2024, 16:06
Xbox 360
I was in the store; Cash Exchange Eersteriver on Tuesday 06 of August between 13h00 & 14h00 to give in my Xbox for cash. The lady look at my item ask we to wait; she will come back now. She returned with the mangager with the name of Bianca and sad this item belong to them. I was so surprise and they asked me to sit aside while they help other clients. Everyone was looking at me & I was so embarrassed. After 30 minutes i asked the lady that helped me ...to call the manager and return my item; because i am in a hurry. The manager came and said she is still busy with a attitude.I told her she must give my item; because i need to go; but she refused with an attitude. After some time she send somebody to say they made a mistake. This is not my first encounter with the bad customer service from the manager and team. To be accused of theft in the shop was so embarrassing to say the least and there was no apologies from anyone. This was a embarrassing moment for me and i don't think i will make use of they service again. They are in Eersteriver Mall; shop M10 and M11; Plein street; Eersteriver; 7100
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Azwianewi T
1 reviews | Active since Jan 2020
19 Jun 2024, 11:13
Zwothe from cash exchange Thohoyandou has done ***** against my goods
I took my baby's sleeping cot to cash cruisaders in Thohoyandou on sunday and they told me they cant give me cash on sunday, they only give cash during the week, i said its ok i will leave it but please send me cash via the account because i going back to johannesburg, the guy called Zwother said its ok they will transfer it,he even give me his number 0715162837,, yesterday wen i call he said he will deposit money today, so today i decided to send someone to the shop,, she is telling me that they are saying there is no proof that i took the baby cot to the shop,, how do i get this resolved please
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Azwianewi T
1 reviews | Active since Jan 2020
19 Jun 2024, 11:13
Zwothe from cash exchange Thohoyandou has done ***** against my goods
I took my baby's sleeping cot to cash cruisaders in Thohoyandou on sunday and they told me they cant give me cash on sunday, they only give cash during the week, i said its ok i will leave it but please send me cash via the account because i going back to johannesburg, the guy called Zwother said its ok they will transfer it,he even give me his number 0715162837,, yesterday wen i call he said he will deposit money today, so today i decided to send someone to the shop,, she is telling me that they are saying there is no proof that i took the baby cot to the shop,, how do i get this resolved please
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