TrustIndex
0
Ranking
#2
in Other
NPS Score
0
Recommended: Unlikely
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
VAriety of options in the market
1 reviews | Active since Jan 2020
VAriety of options in the market
1 reviews | Active since Jan 2020
In my business capacity I spent a few hundred thousand Rand to purchase 3 industrial dishwashing machines. From day one I had problems with one of the machines. Catermarket's after sales service does not exist if you call them out because of a machine not working it takes 4-5 days for them to respond, then the bill follows, when you query this ( machines still under guarantee) they look for excuses that that part does not fall within the guarantee. Then you have to pay if you don't and another machine breaks down they refuse to send a technician. The bottom line is DO NOT USE THEM they are not professional at all.
1 reviews | Active since Jan 2020
In my business capacity I spent a few hundred thousand Rand to purchase 3 industrial dishwashing machines. From day one I had problems with one of the machines. Catermarket's after sales service does not exist if you call them out because of a machine not working it takes 4-5 days for them to respond, then the bill follows, when you query this ( machines still under guarantee) they look for excuses that that part does not fall within the guarantee. Then you have to pay if you don't and another machine breaks down they refuse to send a technician. The bottom line is DO NOT USE THEM they are not professional at all.
1 reviews | Active since Jan 2020
New kitchen gass stove was purchased about 2 years ago.Stopped working .When they were contacted they did not even knew what stove it was and after showing them the receipt it came out that the stove was repaired before sold as a new stove.Their service are absolutely pathetic!!!!!!!!!!!
1 reviews | Active since Jan 2020
New kitchen gass stove was purchased about 2 years ago.Stopped working .When they were contacted they did not even knew what stove it was and after showing them the receipt it came out that the stove was repaired before sold as a new stove.Their service are absolutely pathetic!!!!!!!!!!!
1 reviews | Active since Jan 2020
<p>From ill measured shelves, to promises not met I have not been impressed. Shelving edges are always sharp and a danger to my staff, they seem not to give a damn. Demand payment up front, over promise and under deliver. I have been trying for 6 weeks to get them back at my restaurant to sort out the poor job that they have done. Calls unanswered and emails ignored. Customer service is poor. I would look further when considering buy equipment and looking for good service. I am pained to give them 1 star which I apparently have to give them in order to post this review.</p>
1 reviews | Active since Jan 2020
<p>From ill measured shelves, to promises not met I have not been impressed. Shelving edges are always sharp and a danger to my staff, they seem not to give a damn. Demand payment up front, over promise and under deliver. I have been trying for 6 weeks to get them back at my restaurant to sort out the poor job that they have done. Calls unanswered and emails ignored. Customer service is poor. I would look further when considering buy equipment and looking for good service. I am pained to give them 1 star which I apparently have to give them in order to post this review.</p>
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