unreliable, ****ming and no business ethics

I am surprised this cava sneakers is still allowed to operate after it had ****** people of their money. I bought sneakers from them in December 2021 and paid them via EFT but never received the sneakers. They promised a refund and send them account numbers but never refunded. it's been 2 years of back and forth with them via emails but no feedback. But they still continue to operate on social media like nothing happened. CAVA sneakers must be ***cotted!!!