reply Jody W- review dated 02/07/2020

Dear Jody W Thank you for raising your concerns. Firstly, we would like to apologise for the fact that you could not get hold of our offices. Initially, we were closed due to the National Lockdown. On return to the office, we were sadly forced to close again for a period due to positive Covid-19 cases amongst employees. We are now open again, albeit on skeleton staff. We take your concerns in a serious light and have had a look at your profile. We do not agree with all of the allegations set out in your concerns and can assure you that we have most certainly assisted you over the period you have been our client. Unfortunately, we can only work with the information and assistance you provide. We advise that we have addressed personal correspondence to you setting out the facts of the matter and we welcome your response so that we may assist you further. Kindest regards Management Lifepower