Cellular Networks
Ranking
#36
in Internet & Telecoms
NPS Score
0
Recommended: Unlikely
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
I am Mzamo Ntanjana, contact details 0734625452/0781963535/0216505252 complaining about MTN in N1 City. I made an upgrade of the HAWEI P40 lite from the MTN catalog which was stating a period of 24 months of paying. I even also confirmed with the lady by the name of Anthea that it is a 24 months contract though I could not check the documents after signing the contracts to confirm that she made 24 months as stated on the advert. I realized later that she made it 36 months with the premium of 24 months. I then went back to N1 City MTN and told me to go home and they will call me of which they did not. I went there two time in different months till the third time where I requested to speak to the manager. I was so surprised and disappointed when the manager told me that there is nothing he can do because it is what I have signed for and even after I showed him the advert. I thought it was a mistake from them and they could rectify it but clearly it shows that they were intended to do that way, maybe it is their way of generating profit by fraud ring clients
1 reviews | Active since Jan 2020
I am Mzamo Ntanjana, contact details 0734625452/0781963535/0216505252 complaining about MTN in N1 City. I made an upgrade of the HAWEI P40 lite from the MTN catalog which was stating a period of 24 months of paying. I even also confirmed with the lady by the name of Anthea that it is a 24 months contract though I could not check the documents after signing the contracts to confirm that she made 24 months as stated on the advert. I realized later that she made it 36 months with the premium of 24 months. I then went back to N1 City MTN and told me to go home and they will call me of which they did not. I went there two time in different months till the third time where I requested to speak to the manager. I was so surprised and disappointed when the manager told me that there is nothing he can do because it is what I have signed for and even after I showed him the advert. I thought it was a mistake from them and they could rectify it but clearly it shows that they were intended to do that way, maybe it is their way of generating profit by fraud ring clients
1 reviews | Active since Jan 2020
With the corona virus/carona-19 outbreak and the country possibly going into "lockdown mode" and citizens who do not have landlines,leve their data and airtime "open"so that we still have contact with loved ones etc or will profits take precedence over all these problems awaitng us?
1 reviews | Active since Jan 2020
With the corona virus/carona-19 outbreak and the country possibly going into "lockdown mode" and citizens who do not have landlines,leve their data and airtime "open"so that we still have contact with loved ones etc or will profits take precedence over all these problems awaitng us?
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