Not legal

I saw a advert of this company with a contact person by the name of Annatjie Joubert and made contact with her for some more information. Firstly she does not take a call but communicated via Whattsapp. I told her what my requirement was and she told me that they could assist but I must first complete a application. I then asked her questions like what will the term and conditions be and what will the interest rate be before I just sign the application document where I appoint them as my agent. These questions could not be answered and I was told to talk to the owner of the company Mr. Aubrey Meisenheimer. I tried numerous times to talk to him with out any success. I was then told by Mrs. Joubert that he has a problem with his phone and I could contact him on Friday. I asked if he does not have a alternative number seeing that it is a business. Could not get any other number to phone him. Friday morning I tried to phone him and again no success. I then got a message that they will not talk to me unless I complete the application letter where I appoint them as my agent. I sent her a message that I can not appoint them as my agent if I don't not know what I am appointing them for and what the criteria is or what my rate will be. Then Mrs Joubert said she would phone me after I tried three days to speak to somebody. She then came with a long story of people wasting his time for grants and they don't know what they do and that is why he want me to sing the application and make him a agent. What ehy are doing is against the NCR act , for they don't give you all the information before you sign any documentation. They also don't explain to you what they services entails or the cost thereof. I simply wanted to speak to somebody to find all of this out before signing any documents. Now I also find out that they are not registered with the FSB nor are they registered but the render financial services and do funding. This is against the financing act and they are not transparent with clients as to what they do. Please be careful for this company before signing any paperwork.