Poor service

I have two CFE batteries that are giving trouble. I have contacted them over 6 weeks ago.I have had absolutely NO joy from CFE or their supplier. I have been pushed from pillar to post . They can't even log onto their own batteries they say theri sofware is to oldI have two CFE batteries that are causing issues. I contacted the company over six weeks ago, but I've had no success in getting help from CFE or their supplier. I've been passed around without any resolution, and they can't even access their own batteries because they claim their software is too outdated.I have two CFE batteries that are malfunctioning, and I reached out to the company over six weeks ago. Despite multiple attempts, I have received no assistance from CFE or their supplier. I'm tired of being transferred between departments without any resolution. It’s unacceptable that they cannot even access their own batteries due to outdated software. I expect prompt action to resolve this issue.