Worst Service

Worst service to no service. Still waiting to be assisted from the 18th of October. Requested the pool loungers they supplied to be refurbished due to the fact that it is constantly cracking. On their request they wanted payment before commencing with the work, payment was made on the 18th of October and to date (21 December) still no service. Constantly have to follow up and get the excuse they are fully booked. Eventually got a date out of them when they will come and assist (15th of December) and yet again STILL NO SERVICE.