CL
Champagne Lane Resort
Unclaimed Business
CL
Performance(last 12 months):
TrustIndex
0
Score
Ranking
#2
in Other
NPS Score
100
Recommended: Very Likely
Review Distribution
4|1 Reviews
May '25 - Apr '26
5(0%)
4(100%)
3(0%)
2(0%)
1(0%)
5(0%)
4(100%)
3(0%)
2(0%)
1(0%)
Recent reviews (1)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceA
Anonymous
1 reviews | Active since Jan 2020
30 Jul 2025, 08:55
Champagne Lane Experience
We were a bit sceptical after seeing a few bad reviews BUT what an awesome experience just proving that reviews are subjective. The unit we stayed in was beautiful (wish I could pick it up and transfer it to my property) - the lady that serviced our rooms was a gem - the property is on a beautiful setting - there is so much to do and see that the week we spent there flashed past. Two things to perhaps mention (although to us that was a blessing) is that there is no free Wi-Fi (can be purchased from reception) and signal is almost non-existent and secondly, the microwave is very tiny for the 10-sleeper that we stayed in. Will certainly be going back, hopefully soon.
Helpful (0)
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Anonymous
1 reviews | Active since Jan 2020
30 Jul 2025, 08:55
Champagne Lane Experience
We were a bit sceptical after seeing a few bad reviews BUT what an awesome experience just proving that reviews are subjective. The unit we stayed in was beautiful (wish I could pick it up and transfer it to my property) - the lady that serviced our rooms was a gem - the property is on a beautiful setting - there is so much to do and see that the week we spent there flashed past. Two things to perhaps mention (although to us that was a blessing) is that there is no free Wi-Fi (can be purchased from reception) and signal is almost non-existent and secondly, the microwave is very tiny for the 10-sleeper that we stayed in. Will certainly be going back, hopefully soon.
0
Replies (0)MW
Margaretha W
1 reviews | Active since Jan 2020
17 Aug 2024, 11:25
Pitfalls of a Drakensberg Resort Escape
Beautiful setting and surroundings, but won't return here again. Guests can make as much noise as they like up to 10pm, irrespective of whether or not it is disturbing to other guests. We come to the Drakensberg to enjoy the scenery and for a peaceful and quiet getaway, ie to get away from city noise. We do not come here to endure duff-duff music or any other noise after 10pm. The Resort Manager needs training in conflict management. Slamming doors and suggesting we leave if we don't like noise nuisance is not part of conflict resolution. It's not helpful.
Helpful (0)
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Margaretha W
1 reviews | Active since Jan 2020
17 Aug 2024, 11:25
Pitfalls of a Drakensberg Resort Escape
Beautiful setting and surroundings, but won't return here again. Guests can make as much noise as they like up to 10pm, irrespective of whether or not it is disturbing to other guests. We come to the Drakensberg to enjoy the scenery and for a peaceful and quiet getaway, ie to get away from city noise. We do not come here to endure duff-duff music or any other noise after 10pm. The Resort Manager needs training in conflict management. Slamming doors and suggesting we leave if we don't like noise nuisance is not part of conflict resolution. It's not helpful.
0
Replies (0)MC
Mala C
1 reviews | Active since Jan 2020
4 Dec 2018, 07:53
Infested with Flies and a Rude Manageress
Resort is infested with flies as soon as you start cooking and remain the entire day no measures have been put in place to combat this like zappers or even Insecticide Spray. Resort has load shedding twice a day, no generators or gas cookers so that guests can prepare meals. You have to pay for them to change your towels, Hair Dryers and anything else you may need the chalet only comes with toilet paper and soap. Late checkout fees are R50 an hour. The manageress is very rude and on departure said that she did not care if we gave the resort a bad review or if we never visited there again.
Helpful (0)
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Mala C
1 reviews | Active since Jan 2020
4 Dec 2018, 07:53
Infested with Flies and a Rude Manageress
Resort is infested with flies as soon as you start cooking and remain the entire day no measures have been put in place to combat this like zappers or even Insecticide Spray. Resort has load shedding twice a day, no generators or gas cookers so that guests can prepare meals. You have to pay for them to change your towels, Hair Dryers and anything else you may need the chalet only comes with toilet paper and soap. Late checkout fees are R50 an hour. The manageress is very rude and on departure said that she did not care if we gave the resort a bad review or if we never visited there again.
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Replies (0)