TrustIndex
0
Ranking
#53
in Retail
NPS Score
0
Recommended: Unlikely
Jun '25 - May '26
Checkmart Palmview has a TrustIndex of 0 out of 10 on Hellopeter, based on 1 reviews in the last 12 months. Hellopeter has tracked Checkmart Palmview across 8 total reviews. How is the TrustIndex calculated? →
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
The store is amazing and beautiful and shelves are always full, however when you get to the tills to pay, you realise that the cashiers stand the entire day as management can't afford to buy them stools to sit on. I find that disgusting and abusive while management sits the entire day in the office.
1 reviews | Active since Jan 2020
The store is amazing and beautiful and shelves are always full, however when you get to the tills to pay, you realise that the cashiers stand the entire day as management can't afford to buy them stools to sit on. I find that disgusting and abusive while management sits the entire day in the office.
1 reviews | Active since Jan 2020
This is the worst supermarket in Phoenix. Shelves are empty. No stocks. Fruits on the shelf fit to be in the dustbin. Also very limited staff. Sometimes we got to wait to be assisted, as the same staff work in the bakery and vegetable department. Management was arrogant with a customer who complained on a local WhatsApp group. That's very poor customer service.
1 reviews | Active since Jan 2020
This is the worst supermarket in Phoenix. Shelves are empty. No stocks. Fruits on the shelf fit to be in the dustbin. Also very limited staff. Sometimes we got to wait to be assisted, as the same staff work in the bakery and vegetable department. Management was arrogant with a customer who complained on a local WhatsApp group. That's very poor customer service.
1 reviews | Active since Jan 2020
Nothing more than a disgusting and dreadful experience at this store. Customer service within thr store is the poorest I've seen from a retailer. An old cashier Indian lady shows black customers blunted ****** towards black customers and management does nothing about this. I question management within that store and I urge customers to find another retailer that doesn't support such ****** workers.
1 reviews | Active since Jan 2020
Nothing more than a disgusting and dreadful experience at this store. Customer service within thr store is the poorest I've seen from a retailer. An old cashier Indian lady shows black customers blunted ****** towards black customers and management does nothing about this. I question management within that store and I urge customers to find another retailer that doesn't support such ****** workers.
1 reviews | Active since Jan 2020
I went to the shop today 2024/07/16 to buy some essentials and did a cash back of R500. Before I payed used one of the Cash Express to withdraw a R1000 the ATM approved the cash and dispensed R0.00 the bank immediately reversed the money to my account. I was serviced by Emliee Chetty workstation #08 I swapped my card entered my pin and the total was R918.09 the transaction was declined due to time out code E800 Ref 008#000508344. She said it declined she will use another machine as it was network, she did so and the transaction declined due to insufficient funds. She then checked the balanced for me I was on R265 so I went back to check with the bank as they said the money was taken by the Express ATM, I called the bank did a statement and realized it was taken by checkmart Palmview. I went back to the store and the manager Kan said they have the problem all day and they don't know if I will I receive the money or not, if I receive the money I guess its good for me and if don't I should go back to the store after 48 hours so they can log a query to their head office, extra cost on me which they don't consider. They don't know when they bank their money and its really perthitic to have such a company with clueless managers and supervisors who cant provide direct information. I have have to spend about R100 worth of transportation going back and forth and extra bank charges, now I'm money less and cant afford the essentials i went to the store to get with my money while the money is with the store now they only thing i have is hope if I will get the money today, tomorrow or when Jesus comes back. This is an issue that there its not only today that there is such and having clueless people who cost us money to use our money its really not a service to be given to the public. Now who is going to be accountable for all the extra cost I have to go through? how will I have to carry on the month without the essentials I have budgeted for? I'm really disappointed at the stuff there they should get knowledgeable people to provide customer service.
1 reviews | Active since Jan 2020
I went to the shop today 2024/07/16 to buy some essentials and did a cash back of R500. Before I payed used one of the Cash Express to withdraw a R1000 the ATM approved the cash and dispensed R0.00 the bank immediately reversed the money to my account. I was serviced by Emliee Chetty workstation #08 I swapped my card entered my pin and the total was R918.09 the transaction was declined due to time out code E800 Ref 008#000508344. She said it declined she will use another machine as it was network, she did so and the transaction declined due to insufficient funds. She then checked the balanced for me I was on R265 so I went back to check with the bank as they said the money was taken by the Express ATM, I called the bank did a statement and realized it was taken by checkmart Palmview. I went back to the store and the manager Kan said they have the problem all day and they don't know if I will I receive the money or not, if I receive the money I guess its good for me and if don't I should go back to the store after 48 hours so they can log a query to their head office, extra cost on me which they don't consider. They don't know when they bank their money and its really perthitic to have such a company with clueless managers and supervisors who cant provide direct information. I have have to spend about R100 worth of transportation going back and forth and extra bank charges, now I'm money less and cant afford the essentials i went to the store to get with my money while the money is with the store now they only thing i have is hope if I will get the money today, tomorrow or when Jesus comes back. This is an issue that there its not only today that there is such and having clueless people who cost us money to use our money its really not a service to be given to the public. Now who is going to be accountable for all the extra cost I have to go through? how will I have to carry on the month without the essentials I have budgeted for? I'm really disappointed at the stuff there they should get knowledgeable people to provide customer service.
1 reviews | Active since Jan 2020
Checkmart and it's disgusting smell. It's is always dirty and has a weird smell at all times. I feel sorry for those who live around the shop cause the stink engulfs my residence... The rotten meat and vegetables gets piled up in a bin, leaving it to kill is their stink.. Yuck.. Respect your neighbors.
1 reviews | Active since Jan 2020
Checkmart and it's disgusting smell. It's is always dirty and has a weird smell at all times. I feel sorry for those who live around the shop cause the stink engulfs my residence... The rotten meat and vegetables gets piled up in a bin, leaving it to kill is their stink.. Yuck.. Respect your neighbors.
1 reviews | Active since Jan 2020
The worst food store i have visited in my life. I looked for a toothbrush and found only 2 on the shelf. When I approached the manager he was extremely arrogant and said that I should shop at Shoprite if I was not happy shopping there. He said that the supplier had no stock and the sale was over. Who cares? He could close his doors if he wanted to instead of running the Checkmart name down. I am extremely disappointed as this is not the first experience there.
1 reviews | Active since Jan 2020
The worst food store i have visited in my life. I looked for a toothbrush and found only 2 on the shelf. When I approached the manager he was extremely arrogant and said that I should shop at Shoprite if I was not happy shopping there. He said that the supplier had no stock and the sale was over. Who cares? He could close his doors if he wanted to instead of running the Checkmart name down. I am extremely disappointed as this is not the first experience there.
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