INVERTER THAT FAILED - DONT BUY IN CHINA MALL

I PURCHASED A 10KVA CONDERENERGY S-2100 INVERTER FOR R13000.00 AND AN SVOLT LITHIUM ION BATTERY 48 VOLT R23000.00 ON THE 16/07/2023. I WAS GIVEN ASSURANCE OF THE INVERTER BEEN 1 YEAR WARRANTY AND BATTERY 5 YEAR WARRANTY DIRECTLY FROM THE OWNER RIAZ 0610827935 AT SHOP 42, CHINA MALL, SPRINGFIELD, 269 INANDA ROAD, DURBAN ON THE 21 SEPTEMBER 2023 BY INVERTER DISPLAYED A FAULT CODE 57 MEANING SYSTEM COMPONENT BREAKDOWN AND AS PER THE MANUAL SHOULD BE TAKEN IN TO THE SERVICE CENTER. WHEN I WENT IN THE OWNER RIAZ IS NOT AVAILABLE BUT THE NEXT IN CHARGE JOHNNY SAYS IT IS AN ELECTRONIC SYSTEM AND HE CANT HELP. I WAS INITALLY ASSURED THAT THE SERVICE CENTER IS IN DURBAN AND HE WILL ASSIST ME IF EVER REQUIRED. HE NOW SAYS THAT THE WARRANTY IS WITH CHINA AND NOT DURBAN SOUTH AFRICA. NOW I AM LEFT WITH AN INVERTER THAT DOESNT WORK AND OUT OF POCKET TO THESE PAKISTANI *******. THEY SHOULD NOT BE ALLOWED TO TRADE IN THIS COUNTRY